Manual
22
Service policy:
Your firearm has been carefully inspected and tested before being shipped to ensure it meets our
specifications and standards. If your firearm needs adjustments, refinishing or repairs, we highly
recommend that you obtain factory service from BERSA.
If you have any questions about your firearms performance, write to our Service Department and
accurately describe the situation. If the Service Department feels your firearm may need factory service,
they will let you know and give you all the instructions for shipping the firearm adequately.
BERSAs distributor will inspect your firearm thoroughly and evaluate the problem or problems you
mentioned in your letter. If the repairs needed are not covered by the warranty (copy enclosed), we will
send you a quotation of the actual cost of the repairs, not an estimate. You must authorize all repairs. No
repairs will be made without your express approval.
Returning firearms for service:
1. Federal Licensed dealers may ship handguns via U.S. Mail. The Post Office confiscates hand
guns mailed by private individuals.
2. Under Federal Law, you may return rifles by U.S. Mail. Other firearms may be returned by
common carriers such as United Parcel Services (UPS). State and local gun laws vary greatly.
Consult your local prosecuting attorney about any laws in your area that may restrict shipping or
receiving firearms. Taking all these facts into account, we strongly recommend that you send
your firearm for repairs to our distributor through a Federal Licensed dealer.