User's Manual

Problem Possible cause Solution

Instrument

whistles

or squeals

Instrument not inserted correctly Re-insert instrument

Ear wax accumulation in ear canal Consult your hearing care professional or physician

Instrument may be too loose Consult your hearing care professional

No volume,

level too soft

or humming

noise

Instrument may not be turned ON Check that the battery drawer is closed completely

Battery may be dead or inserted

wrong way

Insert a fresh battery

Volume level too soft Increase volume level with control on instrument

or remote control

Instrument may be in telecoil (optional)

position

Check to make sure you are in the intended program

Ear wax accumulation in ear canal Consult your hearing care professional or physician

Battery contacts may be dirty

or corroded

Open and close the battery drawer several times or

clean the battery contacts carefully with a dry Q-tip

Instrument sound outlet may

be blocked

Check the sound outlet and change the lter if you

can see that it is clogged

Microphone sound inlet may

be blocked

Consult your hearing care professional, do not try

to clean this yourself

Your hearing loss may have

increased

Consult your hearing care professional