Owner Manual

Warranty
All knives are covered by a thirty-year warranty, starting from the date of
purchase. BergHOFF will replace or repair all products with material or
manufacturing defects when the products were used under normal conditions as
recommended in the manual. The shipping and handling costs are not included
in this warranty . This warranty excludes damage caused by misuse, theft, abuse,
dropping, etc. Problems like bent or broken tips, broken or chipped
blades/edges, melted handles, deteriorating wood handles, edge damage caused
by manual, electric, or third party sharpening device, “dull” knives, knives
claimed to be “unsharpenable”, the sharpening steel that has “worn off” are also
not covered by this warranty. Minor scratches, imperfections or discolorations
may occur, but do not affect the performance and are therefore not covered by
the warranty. The use of citrus based detergents, which affect the
anti-oxidation film and cause corrosion, is not covered by this warranty.
[e-mail]
BergHOFF Knife Guide
Dear BergHOFF Customer,
Congratulations on the purchase of your new BergHOFF knives.
First and most importantly we would like to thank you for the trust you put in
BergHOFF by purchasing our knives. By doing so, you clearly show us that our
efforts to enrich and simplify your culinary
endeavors, are appreciated. BergHOFF only manufactures products
that are beautiful, safe, easy and efficient to work with, and does so
by the highest industry standards. How do we succeed? By always
looking forward, being resourceful and by listening to you our
customer.
Please read this manual thoroughly. Everything you need to know
about our knives has been summed up on the following pages.
Keep your manual near at hand so you will become totally familiar
with your new knives, and they will give you the greatest pleasure for
years to come.
Welcome to the world of BergHOFF!