Technical data

OIL FIRED UNIT HEATER
5
1.4 Delivery and pre-installation
checks
The heater is supplied wrapped in heavy duty
protective polythene. On receipt of the heater,
the following checks should be carried out;
(a Model is as per order
(b That it is undamaged
(c That it is suitable for the fuel supply
(d That it is suitable for the electrical
supply
If any of the points are not satisfied then
contact should be made with the sales office
at Benson Heating Ltd as soon as possible by
telephoning 01547 528534. in the case of
claims for damage, this must be reported in
writing within 24 hours of delivery, in order
to comply with insurance criteria.
1.5 Warranty
The heater is supplied with a 2 year warranty
comprising of the following 1 year parts and
labour
1 year parts only.
In addition to this there is also a 10 year time
related warranty on the combustion chamber.
The warranty commences from the date of
dispatch from the manufacturer, and is
subject to the terms detailed within the Harry
Taylor Ltd 'conditions of business'.
The warranty may be invalidated if -
a) The warranty registration and
commissioning card has not been completed
and returned to Harry Taylor Ltd
b) The installation is not in accordance with
the general requirements of this manual
c) The flue arrangement and air supply for
the heater are not in accordance with
the
manufacturers recommendations, codes of
practice, or similar standards
d) Air flow through the heater is not in
accordance with the manufacturers technical
specifications
e) Internal wiring on the heater has been
tampered with or Unauthorised
service/repairs undertaken
f) The main electrical supply input to the
heater has been interrupted during the heating
mode
g) The heater has been subject to and affected
by the ingress of water in any form
h) The heater is not operated at the rating(s)
laid down in the manufacturers technical
specifications
i) The heater has not been operated or used
within the normal scope of its intended
application
j) The manufacturer's recommended
minimum service requirements have not been
complied with
All warranty claims must contain the
following information to enable processing
to take place;
(1) Heater model
(2) Heater serial number
(3) Order reference/date of order, together
with full installation details (name and
address)
(4) Details or symptoms of fault
(5) Installers name and address.
Faulty parts must be returned to the Benson
Heating Ltd Spares Department, the address
of which is provided at the back of this
manual. Any such parts will undergo
inspection to verify the claim. Replacement
parts supplied prior to this may be charged,
and a credit supplied upon subsequent
validation of the warranty claim.
Consumable items are specifically not
included within the scope of the warranty.
Notification is required immediately a fault is
suspected.
The manufacturer will not accept
responsibility for any additional damage that
has been caused, expense incurred, or
consequential loss resulting from any failure
of the heater(s)