User manual

4
CONTACTING BENSHAW
1 - INTRODUCTION
1.1 Contacting Benshaw
Information about Benshaw products and services is available by contacting
Benshaw at one of the following ofces:
Benshaw Inc. Corporate Headquarters
1659 E. Sutter Road
Glenshaw, PA 15116
Phone: [phone]
Toll Free: [phone]
Fax: [phone]
Benshaw Canada Controls Inc.
550 Bright Street East
Listowel, Ontario N4W 3W3
Phone: [phone]
Toll Free: [phone] (BEN-SHAW)
Fax: [phone]
Benshaw West
14715 North 78th Way, Suite 600
Scottsdale, AZ 85260
Phone: [phone]
Fax: [phone]
Benshaw Rochester Hills
2904 Bond Street
Rochester Hills, MI 48309
Phone: [phone]
Fax: [phone]
Benshaw Pueblo
Trane Division
1 Jetway Court Pueblo, CO
81001
Phone: [phone]
Fax: [phone]
E-mail:
[e-mail]
[e-mail]
Technical support for the RSi S4 Series is available at no charge by
contacting Benshaw’s customer service department at one of the above
telephone numbers. A service technician is available Monday through
Friday from 8:00 a.m. to 5:00 p.m. EST.
z NOTE: An on-call technician is available after normal business
hours and on weekends by calling Benshaw and following the recorded
instructions.
To help assure prompt and accurate service, please have the following
information available when contacting Benshaw:
Name of Company •
Telephone number where the caller can be contacted •
Fax number of caller •
Benshaw product name •
Benshaw model number •
Benshaw serial number •
Name of product distributor •
Approximate date of purchase •
Voltage of motor attached to Benshaw product •
FLA of motor attached to Benshaw product •
A brief description of the application•