Technical information

1 – INTRODUCTION
Contacting Benshaw
4
1.2 Contacting Benshaw
Information about Benshaw products and services is available by contacting Benshaw at one of the following offices:
Benshaw Inc. Corporate Headquarters
1659 E. Sutter Road
Glenshaw, PA 15116
United States of America
Phone: (412) 487-8235
Fax: (412) 487-4201
Benshaw Canada Controls Inc.
550 Bright Street East
Listowel, Ontario N4W 3W3
Canada
Phone: (519) 291-5112
Fax: (519) 291-2595
Benshaw West
14715 North 78
th
Way, Suite 600
Scottsdale, AZ 85260
United States of America
Phone: (480) 905-0601
Fax: (480) 905-0757
E –Mail: usatechsupport@benshaw.com
cantechsupport@benshaw.com
Technical support for MX starters is available at no charge by contacting Benshaw’s customer service department at one of the above
telephone numbers. A service technician is available Monday through Friday from 8:00 a.m. to 5:00 p.m. EST.
NOTE:
An on-call technician is available after normal business hours and on weekends by calling Benshaw and following the recorded
instructions.
To help assure prompt and accurate service, please have the following information available when contacting Benshaw:
Name of company
Telephone number where the caller can be contacted
Fax number of caller
Benshaw product name
Benshaw model number
Benshaw serial number
Name of product distributor
Approximate date of purchase
System Voltage
FLA of motor attached to Benshaw product
A brief description of the application