User's Manual

33 Troubleshooting
The Host
Nothing is shown
on the display at all.
The display is
switched off.
Switch on the display.
The wrong input is
selected.
Select the correct input.
The display cable is
not connected
properly.
Insert the HDMI cable between
the Host and the display device
again.
The display fails to
show the Host’s
output resolution at
720p in "Guide
Screen" or "Idle
Screen".
Replace the display with a new
one that supports output
resolution at 720p.
The Host is in
Network Standby
Mode when network
standby function is
enabled.
Press the Present key of the
Button to start presentation.
The Host
Nothing is shown
on the display at all.
The Host is in HDMI
Standby Mode
when HDMI standby
function is enabled.
Briefly press the standby button
on the Host or power on the
display (connected to the Host
with an HDMI cable). The Host
will wake up automatically.
The Host is powered
off.
Briefly press the standby button
on the Host.
Insufficient power
supply
Change power supply of Host
to a power adapter.
The LED indicator
on the Host
remains static red
even after it has
been powered on
for 30 seconds.
The Host has not
been properly
powered off during
the resetting process
Reset the Host.
EDID
After connecting
the Button to your
laptop, the second
screen
(InstaShow™ S)
cannot be detected.
The HDMI
connection between
your laptop and the
Button is loose.
Reconnect the HDMI cable of
the Button.
Laptop problem Reboot your laptop.
The Button is
shutdown.
Reconnect the USB cable of the
Button.
Category Problem Cause Solution