User's Manual

68 Troubleshooting
The Button
Your content is
removed from the
display and the LED
indicator of your
Button is blinking
red.
The wireless
connection is lost
between the Button
and Host.
1. The Host will restore the
Wi-Fi connection
automatically.
2. If this fails, the LED indicator
of your Button starts blinking
red.
3. Unplug the Button from your
laptop and try again.
Wi-Fi interference or
signal attenuation
Make sure the transmission
distance is within 15M and with
no obstacles.
The LED indicator
of the Button is
blinking red when
the power is on.
The Host has not
been turned on.
Make sure the Host is turned
on.
The Host has not
paired with a Button.
The Host should pair with the
Button again.
Wi-Fi interference or
signal attenuation
Make sure the transmission
distance is within 15M and with
no obstacles.
The LED indicator
of the Button is
always off.
There is no power
supply.
Check the USB-C™ port of
your laptop. If the port fails to
function, try other USB-C™
ports.
The LED indicator
on the Button
remains static red
even after it has
been powered on
for 30 seconds.
The Button has not
been properly
powered off during
the resetting process
Reset the Button.
The pairing function
cannot be executed
via the MODE key
while the Button is
powered on and the
LED starts flashing
red.
Category Problem Cause Solution