User's Manual

34 Troubleshooting
Pairing
The message,
"Pairing failed", from
the Host is shown
on the display when
the Host is pairing
with the Button.
Wi-Fi interference or
signal attenuation
Make sure the transmission
distance is within 15M and with
no obstacles.
The Button has not
entered the pairing
mode in time.
When the Host enters pairing
mode, the Button should also
enter pairing mode within two
minutes.
Windows
Software
When presenting a
video file via Gom
Media Player, the
full-screen image is
cut into upper and
lower halves.
Media player
Use other media players to play
video files, such as Windows
Media Player.
Category Problem Cause Solution