InstaShow™ S User Manual WDC20 V 1.
Copyright Copyright © 2019 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Table of contents Copyright ...................................................................................................................................... 1 Disclaimer ..................................................................................................................................... 1 BenQ ecoFACTS ......................................................................................................................... 1 Introduction .................................................
Introduction InstaShow™ S (shortened as the “Product” in this document) is a wireless device for corporate meeting rooms. Users expect devices to respond instantly, apps to launch and to control at their fingertips, and information to be available on demand. The product bypasses the complicated steps of IP addresses, driver installation, app execution, setting selection, etc. to quickly deliver professional, stable visual quality for teams to collaborate freely and confidently.
Features Touch back Screen Casting for Mobile Devices Wireless 802.11ac/n Video and Audio Assured Performance Extended Desktop Description When the Host is connected to a touchscreen display via its USB ports, you can use the touchscreen to control the screen of the PC that is presenting, allowing you to actively engage with the content that is being presented.
Velcro Strap Quick Start Guide & Safety Statement • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. • Use original accessories to ensure compatibility. • Always keep the product and accessories out of reach of children. Product specification Feature Color Black Video outputs HDMI 1.
Feature Pairing key x1 WAN x1 Video output x1 HDMI 1.4 (video and audio) DC Power Jack LED Power consumption Normal: 24W x1 Dimension (WxHxD) (not including rubber feet) With antennas: 200x140x150mm Without antennas: 154x140x34mm Red (error), Green (ready for connection), Blue (presenting) Weight (include antenna) 330g 100.4x92.
Overview Button 1. Present key with LED indicator 2. Press to start or stop presenting. Split screen key 3. Press to enable split screen presentations. USB 3.0 connector 4 1 Connect to a computer or laptop. 2 3 5 4. HDMI 1.4 connector 5. Connect to a computer or laptop. RESET Poke the RESET hole to reset the device if the device stops responding. Refer to Resetting an Host on page 23 for more information. Bottom of Button Host 1 8 1. Fixture parts for the Antennas 2.
. 9 Lid of Host Lid Refer to Attaching the Host to the ceiling on page 10 for more information. Alignment hole LED indicators of the Button and Host Please refer to the tables below for detailed indicator and status descriptions for the Button and Host. LED indicator on the Button Static blue Flashing blue Flashing green Static green Flashing red Off Static red Quick flashing red LED indicator on the Host Status Description The device is presenting.
Installation This section will guide you on how to prepare the unit before its initial use. Environment check Before installing the product, check the environmental conditions. 1. Do not install the device near heat sources like radiators or direct sunlight, or in a site with excessive dust or humidity. 2. Ambient temperature conditions are listed as below. Maximum ambient temperature should be +40°C or 104°F. Minimum ambient temperature should be +0°C or 32°F.
Assembling the Host Assemble the Host with four antennas by turning the antennas clockwise (right) and counterclockwise (left) to fasten them tightly. Setting up the Host You are provided with four different ways to position the Host. The total weight of the Host Unit is 330g. Attaching the Host to the ceiling 1. Place the lid on the ceiling and locate the alignment hole. 2. Use the screws provided to lock the lid to the ceiling. 3. Lock the first hole (1). 4.
Attaching the Host to a ceiling mount If the display is mounted on the ceiling: 1. Attach the Host to the ceiling mount using the provided velcro strap. 2. Fix the Host to the mounting holder. 3. Use the supplied velcro to fix the mounting holder and the Host to the ceiling mount as shown in the illustration. • Please only use the velcro strap (300(L)mm*25(W)mm) provided with the kit to mount the Host to a ceiling mount.
2. Turn the lid counter-clockwise until it clicks into place. 3. When the lid is correctly installed on the Host the alignment hole on the lid should be pointed to the LOCK print at the front side of the Host. 4. Attach the rubber feet to the recesses on the lid and put the Host right next to the display. • Please only use the rubber foot provided with the kit to attach to the Host.
Installing the Host on the wall or trolley If you need to install the Host near a display: 1. Stick double-sided tape to the lid of the Host. 2. Affix the Host on the wall near the display. 3. Keep the antennas away from any signal obstructions. You can also place the Host on a mobile display trolley. See the illustration. • Please only use double-sided sponge tape on the lid of the Host. • Please wait 24 hours after you attach the double-sided sponge tape to the lid of the Host.
Positioning the Host antennas Once you have properly installed the Host, follow the guidelines below to position the antennas to maximize signal reception: For ceiling installation Position the antennas so that they are both pointed downwards at an angle roughly perpendicular to the ceiling: For ceiling mount installation • Position the antennas so that they are both point either upwards or downwards roughly parallel to the ceiling mount: • If you encounter bad signal reception after initial use of the H
• Avoid positioning the antennas in a horizontal manner, this may result in a weak signal reception: • If the Host is attached to a metallic ceiling mount ensure that the antennas are at least 3 cm away from the metal portion of the ceiling mount: 3 cm 3 cm For table placement Position the antennas so that they are both pointed upwards roughly perpendicular to the table: Connecting the HDMI cable and power Once the Host has been positioned properly near the display, connect the HDMI cable and power to e
Assembling the adapter Every adapter provided in the box includes a plug socket and plugs based on the region in which you purchased the product. Below are images of the standard American, standard European, standard Australian, and standard UK plugs: Standard American Standard European Standard Australian Standard UK To connect the plug of your choice, follow the steps below. 1. Align and insert the plug into the adapter. 2. Push the plug all the way in until it clips into place.
Connecting the HDMI cable Connect the HDMI cable to the HDMI out jack of the Host and the HDMI input jack of the projector. HDMI HDMI Power supply via a power adapter Connect the male connector of the extender power cable to the power jack of the Host, then connect the supplied power adapter to the female connector of the extender power cable, and then plug the other end of the power adapter into a wall socket.
LAN connection The Host can be connected to a local network or directly to a laptop. The LAN connection can be used to configure the product and update the software. Insert a network cable with RJ-45 connectors into the LAN port and connect the other side to a LAN. Setting up and powering a Button 1. Connect the Button’s HDMI and USB jacks to the corresponding inputs of a laptop. See the illustration. HDMI 1.4 USB 3.0 2. The LED indicator of the Button will flash green while the Button is starting up.
If you purchase an additional Button (via an Kit), please follow the process described below: 1. Follow the pairing instructions described in Pairing a Button and Host on page 21. 2. Connect the Button’s HDMI and USB jacks to the corresponding inputs of a laptop. See the illustration. HDMI 1.4 USB 3.0 3. The LED indicator of the Button will flash green while the Button is starting up. 4. When the Button is ready to present, the LED indicator will turn solid green.
Using Cable USB A(F) to USB A(M) A USB cable is provided for MacBook and Windows laptop users. 1. Insert the HDMI cable of the Button to the HDMI converter of your laptop. 2. Connect the cable USB A(F) to your laptop. 3. Connect the Button’s USB jack to the Cable USB A(M). HDMI USB Cable USB A(F) to USB A(M) Make sure your own HDMI converter is workable.
Pairing a Button and Host The product includes an Host and two Buttons, which are paired before shipment. In such a case, you don’t need to pair them again. However, if you buy two or more sets of InstaShow™ S, and you want to pair a Button with a different Host, you need to follow the instruction below. If you buy an additional Button Kit, and you want to pair the new Buttons with your Host, you need to follow the instruction below as well. When the Host is placed on a table 1.
3. Press the PAIRING key of the Host for five seconds, the LED indicator of the Host will blink blue for two minutes, waiting to pair with a Button. 00:00:00 00:00:05 4. Press the split screen key on the side of the Button for five seconds. The LED indicator of the Button will blink blue for about 10 seconds. The pairing process is ongoing. The “Pairing in progress” message will be shown on the screen. 00:00:00 00:00:05 Pairing in progress The images are for reference only.
5. The LED indicator of the Button turns static green and a “Pairing complete” message will be shown when the Host and Button are successfully paired. Pairing complete The maximum number of Buttons you can pair with one Host is 32. Storing Buttons and USB cable in the cradle You are provided with two different ways to store the Buttons in the cradle. Place the Buttons in the cradle vertically (1) or horizontally (2). See the illustrations.
1. Connect the power port on the Host to a power source and wait for at least 30 seconds. After the Host has been connected to a power source for at least 30 seconds, the Host LED may indicate any one of the statuses described in LED indicators of the Button and Host. As long as the Host has been connected to a power source for at least 30 seconds, you may proceed to the next step of the resetting process regardless of the status of the Host LED. 2.
2. Connect the USB 3.0 connector on the Button to a powered on laptop and wait for at least 30 seconds. After the Button has been connected to a powered on laptop for at least 30 seconds, the Button LED may indicate any one of the statuses described in LED indicators of the Button and Host. As long as the Button has been connected to a powered on laptop for at least 30 seconds, you may proceed to the next step of the resetting process regardless of the status of the Button LED. 3.
Starting and stopping presentations This section will guide you on how to start and stop a presentation using the product. Getting ready Make sure that all the connected devices have been powered on and ready for the presentation. As the product could work with different projectors, IFPs, TVs, or monitors with standard HDMI ports, the steps required to start a presentation may vary according to the actual environment and your display specifications.
5. The device starts presenting, and the LED indicator of the Button turns static blue. Present key • Make sure the transmission distance between the Button and Host is within 15M and with no obstacles. • The product supports MacBooks and Windows laptops to mirror an extended desktop. Idle presentation 1. To stop a presentation, press the Present key. 2. The device stops presenting, and the LED indicator of the Button turns green. 3. Users can press the Present key to return to the presentation.
Split screen presentations The product allows up to 4 users to present simultaneously in a split screen orientation. Starting a split screen presentation 1. Connect a Button to each computer that will be presenting in the split screen presentation. See Setting up and powering a Button on page 18 for more information. Make sure that all Buttons have already been paired to the Host projecting the presentation. See Pairing a Button and Host on page 21 for more information. 2.
Switching from a split screen to a full screen presentation Once in a split screen presentation you can switch to a full screen presentation of any of the participant’s screen by pressing the split screen button on the Button of the computer that wants to present in a full screen. To return to a split screen presentation repeat the steps in Starting a split screen presentation on page 28.
Controlling presentations When a Host is connected to a touchscreen display and a PC is presenting via a Button, you can use a USB Type-A cable to connect any of the USB ports located at the rear of the Host to the touch input USB port of the display to control the interface of the PC remotely via touch gestures on the display. R ESET W AN H D MI U SB 1 U SB 2 • The product only supports touch control for Windows-based PCs.
Troubleshooting Category Problem Your screen is not appearing on the display when pressing the Button. The screen turns blank or flickers when the Host is presenting. Your screen The screen lags seriously and the audio breaks up sometimes. The message, "No Signal", from the Host is shown on the display when the Button is presenting, or your screen is blank gray. Your screen 31 Troubleshooting Cause Solution The Button is connecting to another Host. The Button should be paired again with the Host.
Category Problem Cause The wireless Your content is connection is lost removed from the between the Button display and the LED and Host. indicator of your Button is blinking red. Wi-Fi interference or signal attenuation The Button The Button Solution 1. The Host will restore the Wi-Fi connection automatically. 2. If this fails, the LED indicator of your Button starts blinking red. 3. Unplug the Button from your laptop and try again.
Category Problem Cause The display is switched off. The Host The Host EDID 33 Troubleshooting The wrong input is selected. The display cable is not connected properly. The display fails to Nothing is shown show the Host’s on the display at all. output resolution at 720p in "Guide Screen" or "Idle Screen". The Host is in Network Standby Mode when network standby function is enabled. Solution Switch on the display. Select the correct input.
Category Problem Cause Solution Pairing The message, "Pairing failed", from the Host is shown on the display when the Host is pairing with the Button. Make sure the transmission Wi-Fi interference or distance is within 15M and with signal attenuation no obstacles. When the Host enters pairing The Button has not mode, the Button should also entered the pairing enter pairing mode within two mode in time. minutes.
Regulatory Statements V1.
KONFORMITÄTSERKLÄRUNG Deutsch Das Gerät entspricht den Anforderungen der entsprechenden EU-Harmonisierungsrichtlinien des Rates: RED-Richtlinie (2014/53/EU) RoHS-Richtlinie 2011/65/EU & (EU) 2015/863 Ökodesign-Richtlinie 2009/125/EG Türkische ErP (Beschluss 2010/643) Türkische EEE-Richtlinie ЗАЯВЛЕНИЕ О СООТВЕТСТВИИ Pyccкий Это устройство отвечает требованиям, изложенным в Директивах Совета о гармонизации соответствующих законов государств, входящих в состав Европейского союза (EU): Директива о радиооб
SAMSVARSERKLÆRING Norsk Enheten overholder kravene i EU-rådets harmoniseringsdirektiver: RED-direktiv (2014/53/EU) RoHS-direktiv 2011/65/EU & (EU) 2015/863 Ecodesign-direktiv 2009/125/EC Tyrkisk ErP (beslutning 2010/643) Tyrkisk EEE-direktiv KONFORMITETSDEKLARATION Svenska Enheten uppfyller kraven som anges i Rådets direktivs relevanta harmoniseringslagstiftning för Europeiska unionen: RED-direktivet (2014/53/EU) RoHS-direktiv 2011/65/EU & (EU) 2015/863 Direktivet om ekodesign 2009/125/EG Turkiska ErP
ДЕКЛАРАЦИЯ ЗА СЪОТВЕТСТВИЕ Български Устройството отговаря на изискванията на уместното законодателство на Съюза за хармонизация на директивите на Съвета: RED директива (2014/53/ЕС) RoHS директива 2011/65/ЕС & (ЕС) 2015/863 Директивата за екодизайн 2009/125/ЕО ErP на Турция (Решение 2010/643) EEE директива на Турция DEKLARACIJA O USKLAĐENOSTI Hrvatski Ovaj uređaj sukladan je s odredbama postavljenim u direktivama Vijeća vezanim uz relevantne harmonizacijske zakone Unije: RED Direktiva (2014/53/EU) RoHS
For EU Hereby, BenQ Corporation, declares that this WDC20 is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The full test of the EU declaration of conformity is available at the following internet address: https://www.benq.eu/en-eu/index.html This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Hardware Version: RKC180508_V1.02 (WDC2OTH) ; RKG180424_A_V1.03&RKG180424_B_V1.
RoHS Statement This product is compliant to implemented RoHS (Restriction of Hazardous Substances) type regulations worldwide, including but not limited to China, India, Japan, Korea and European Union. Turkey RoHS EEE Yönetmeliğine Uygundur Elektrikli Ve Elektronik Eşyalarda Bazi Zararli Maddelerin Kullaniminin Sinirlandirilmasina Dair Yönetmelik Ukraine RoHS України ТЕХНІЧНИЙ РЕГЛАМЕНТ обмеження використання деяких небезпечних речовин в електричному та електронному обладнанні (від 3 грудня 2008 р.
WEEE directive WEEE directive English Disposal of Waste Electrical and Electronic Equipment and/or Battery by users in private WEEE Battery households in the European Union. This symbol on the product or on the packaging indicates that this can not be disposed of as household waste. You must dispose of your waste equipment and/or battery by handling it over to the applicable take-back scheme for the recycling of electrical and electronic equipment and/or battery.
Directiva WEEE Español Residuos de aparatos eléctricos y electrónicos y/o batería por parte de los usuarios domésticos privados en la Unión Europea. WEEE Batería El símbolo que muestra el producto o el embalaje indica que no puede ser desechado como residuo doméstico. Para desechar el equipo siga las directrices aplicables para el reciclaje de equipo eléctrico y electrónico y/o batería.
WEEE-direktiv Svenska Riktlinjer för kassering av avfall som utgörs av eller innehåller elektriska eller elektroniska produkter och/eller batteri, gällande hushåll i EU. WEEE Batteri Den här symbolen kan finnas på produkten eller på förpackningen och betyder att produkten inte kan kasseras som vanligt hushållsavfall. När du vill kassera produkten och/eller batteri måste du lämna in den på det ställe som avses för återvinning av elektriska eller elektroniska produkter och/eller batteri.
WEEE direktifi Türkçe Avrupa Birliği ülkelerinde özel ev eşyası kullanıcıları tarafından Elektrikli ve Elektronik Cihazların ve/veya Pillerin Atılması. WEEE Pil Ürün yada ambalaj üzerindeki bu sembol, bunun evsel atık olarak işlem görmemesi gerektiğini ifade etmektedir. Atık cihazınızı ve/veya pilleri, elektrikli ve elektronik cihazların ve/veya pillerin geri dönüşümü için uygulanabilir geri alma şemasına göre ele alarak atmalısınız.
WEEE direktiva Hrvatski Odlaganje u otpad električnih i elektroničkih uređaja i/ili baterija iz kućanstava u Europskoj uniji. WEEE Ovaj simbol na proizvodu ili pakiranju naznačuje da se ovaj proizvod ne može odbaciti s kućnim otpadom. Uređaje za otpad i/ili baterije trebate odložiti u otpad u skladu s pravilima povrata, zbrinjavanja i reciklaže električnih i elektroničkih uređaja i/ili baterija.
Sähkö- ja elektroniikkaromun ja/tai akkujen hävittäminen yksityisissä kotitalouksissa WEEE Akku Euroopan unionin alueella. Tämä merkintä tuotteessa tai sen pakkauksessa osoittaa, että tuotetta ei voida hävittää kotitalousjätteenä. Romulaitteet ja/tai akut tulee hävittää viemällä ne erilliskeräyspaikkaan sähkö- ja elektroniikkaromun ja/tai akkujen kierrätystä varten.
FCC statement (for the United States only) Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
IC statement (for Canadian users) This Class B digital apparatus complies with Canadian ICES-3 (B). Cet appareil numérique de la classe A est conforme à la norme NMB-3(B) du Canada. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
（WDC20TH） Type Dipole Manufacture Gain > 2dBi Shenzhen Lejin radio frequency technology Co.
The device for operation in the band 5150-5250MHz is only for indoor use. Le dispositif destiné à être utilisé dans la bande 5150-5250 MHz est réservé à une. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Cet équipement doit être installé et utilisé avec une distance minimale de 20 centimètres entre le radiateur et votre corps.
日本専用です VCCI (CLASS B) この装置は、クラスＢ情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、こ の装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい取り扱いをしてください。 この装置は、現在設置されている場所で妨害波の測定がされた情報技術装置であり、VCCI 協会の基準に適合 しています。 従って、現在設置されている場所以外で使用する場合は、再び妨害波を測定し、VCCI に届け出をしなければ なりません。 (RF モジュール付きの製品の場合) 電波法により 5GHz 帯は屋内使用に限ります。 17
