WDC10TC InstaShow™ User Manual
Copyright Copyright © 2019 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Table of contents Copyright ...................................................................................................................................... 2 Disclaimer ..................................................................................................................................... 2 BenQ ecoFACTS ......................................................................................................................... 2 Introduction .................................................
Main column ................................................................................................................................................................................. 39 Function bar ................................................................................................................................................................................. 40 WAN .........................................................................................................................
Introduction InstaShow™ is a wireless device for corporate meeting rooms. Users expect devices to respond instantly, apps to launch and to control at their fingertips, and information to be available on demand. Instashow™ bypasses the complicated steps of IP addresses, driver installation, app execution, setting selection, etc. to quickly deliver professional, stable visual quality for teams to collaborate freely and confidently.
Features Assured Performance Extended Desktop Description Peace of mind for consistent wireless presentation performance without relying on your PC. Keep your presenter view, notes, and backup data on your laptop screen while presenting to the wireless screen with extended desktop in both Windows and OS X. • Transmission distance depends on actual environment. Stated distance is based on line-of-sight measurement.
Product specification Feature Color Video outputs Frame Rate Output resolution Input resolution Number of simultaneous connections Audio Wireless transmission protocol Data rate wireless Frequency Band Authentication protocol Security (encryption) Support platform Reach Temperature range Humidity Black HDMI 1.
Overview InstaShow Button 3 1. Present key with LED indicator 2. Press to start or stop presenting. Refer to LED indicators of the InstaShow Button and InstaShow Host on page 9 for more information. MODE key 3. Press to pair with an InstaShow Host or to switch to Video/Present mode. USB-C™ connector 4. Connect to a computer or laptop. RESET 1 2 4 Poke the RESET hole to reset the device if the device stops responding. Refer to Resetting a InstaShow Host on page 25 for more information.
LED indicators of the InstaShow Button and InstaShow Host Please refer to the tables below for detailed indicator and status descriptions for the InstaShow Button and InstaShow Host.
Installation This section will guide you on how to prepare the unit before its initial use. Environment check Before installing your InstaShow™ kit, check the environmental conditions. 1. Do not install the device near heat sources like radiators or direct sunlight, or in a site with excessive dust or humidity. 2. Ambient temperature conditions are listed as below. Maximum ambient temperature should be +40°C or 104°F. Minimum ambient temperature should be +0°C or 32°F.
Assembling the InstaShow Host Assemble the InstaShow Host with two antennas by turning the antennas clockwise (right) and counterclockwise (left) to fasten them tightly. Setting up the InstaShow Host You are provided with four different ways to position the InstaShow Host. The total weight of the InstaShow Host Unit is 150g. Attaching the InstaShow Host to the ceiling 1. Place the lid on the ceiling and locate the alignment hole. 2. Use the screws provided to lock the lid to the ceiling. 3.
1. Attach the InstaShow Host to the ceiling mount using the provided velcro strap. 2. Fix the InstaShow Host to the mounting holder. 3. Use the supplied velcro to fix the mounting holder and the InstaShow Host to the ceiling mount as shown in the illustration. • Please only use the velcro strap (240(L)mm*25(W)mm) provided with the kit to mount the InstaShow Host to a ceiling mount.
3. Turn the lid until it clicks into place. OPEN LOCK 4. Attach the rubber feet to the recesses on the lid and put the InstaShow Host right next to the display. • Please only use the rubber foot provided with the kit to attach to the InstaShow Host. • Please see Positioning the InstaShow Host antennas on page 15 for guidelines on positioning the antennas to maximize signal reception.
Installing the InstaShow Host on the wall or trolley If you need to install the InstaShow Host near a display: 1. Use the round double-sided sponge tape provided to stick to the lid of the InstaShow Host. 2. Affix the InstaShow Host on the wall near the display. 3. Keep the antennas away from any signal obstructions. You can also place the InstaShow Host on a mobile display trolley. See the illustration.
Positioning the InstaShow Host antennas Once you have properly installed the InstaShow Host, follow the guidelines below to position the antennas to maximize signal reception: For ceiling installation Position the antennas so that they are both pointed downwards at an angle roughly perpendicular to the ceiling: For ceiling mount installation • Position the antennas so that they are both point either upwards or downwards roughly parallel to the ceiling mount: • If you encounter bad signal reception after
• Avoid positioning the antennas in a horizontal manner, this may result in a weak signal reception: • If the InstaShow Host is attached to a metallic ceiling mount ensure that the antennas are at least 3 cm away from the metal portion of the ceiling mount: 3 cm 3 cm For table placement Position the antennas so that they are both pointed upwards roughly perpendicular to the table: Connecting the HDMI cable and power Once the InstaShow Host has been positioned properly near the display, connect the HDMI
Assembling the adapter Every InstaShow™ adapter provided in the box includes a plug socket and plugs based on the region in which you purchased InstaShow™. Below are images of the standard American, standard European, and standard British plugs: Standard American Standard British Standard European To connect the plug of your choice, follow the steps below. 1. Align and insert the bottom hook to the adapter. 2. Close the gap by pushing the plug. 3.
Connecting the HDMI cable Connect the HDMI cable to the HDMI out jack of the InstaShow Host and the HDMI input jack of the projector. HDMI USB HDMI USB Power supply via a USB type A jack (5V/1.5A) Connect one end of the supplied USB cable to the mini USB jack of the InstaShow Host and the other end to the USB type A jack (1.5A) of the BenQ projector. See the illustration.
Power supply via a power adapter Connect the supplied USB power adapter to the mini USB jack of the InstaShow Host and plug the other end into a wall socket. The LED indicator on the power button of the InstaShow Host lights up static red when the InstaShow Host is connected to the power mains. HDMI HDMI USB For BenQ IFP (Interactive Flat Panel) products, please have power supplied via a power adapter. LAN connection The InstaShow Host can be connected to a local network or directly to a laptop.
2. The LED indicator of the InstaShow Button will turn red while the InstaShow Button is starting up. 3. When the InstaShow button is ready to present, the LED indicator will turn green. Press the Present key when the LED indicator turns green. • Handle the InstaShow Button cable with care. Rough handling might cause defects. • Pull/Push the plug instead of the cable when inserting or removing InstaShow Buttons.
2. The LED indicator of the InstaShow Button will flash red while the InstaShow Button is starting up. 3. When the InstaShow button is ready to present, the LED indicator will turn green. Press the Present key when the LED indicator turns green. • Handle the InstaShow Button cable with care. Rough handling might cause defects. • Pull/Push the plug instead of the cable when inserting or removing InstaShow Buttons.
Pairing a InstaShow Button and InstaShow Host A InstaShow™ set includes an InstaShow Host and two InstaShow Buttons, which are paired before shipment. In such a case, you don’t need to pair them again. However, if you buy two or more sets of InstaShow™, and you want to pair an InstaShow Button with a different InstaShow Host, you need to follow the instruction below.
3. Press the PAIRING key of the InstaShow Host for five seconds, the LED indicator of the InstaShow Host will blink blue for two minutes, waiting to pair with an InstaShow Button. 00:00:00 00:00:05 PAIRING If the InstaShow Host is attached to the ceiling so that it is not easy to press the PAIRING key, please use the pairing process in the web management interface. Refer to Pairing on page 46 for information.
4. Press the MODE key on the side of the InstaShow Button for five seconds. The LED indicator of the InstaShow Button will blink blue for about 10 seconds. The pairing process is ongoing. The “Pairing” message will be shown on the screen. 00:00:00 00:00:05 MODE pairing... pairing success, sn: WDX10001103G The images are for reference only. Each product has different serial number.
5. The LED indicator of the InstaShow Button turns static green when the InstaShow Host and InstaShow Button are successfully paired. The maximum number of InstaShow Buttons you can pair with one InstaShow Host is 16. Waking up the InstaShow Host When the InstaShow Host’s power indicator turns 50% static green, press the Present key of the InstaShow Button to start a presentation, and the InstaShow Host will wake up automatically.
• You want to clear the web management interface of all changes made to its configurations, such as pairing information, passwords, SSID, Frame Rate, etc. and return it back to its default settings. Refer to Web management on page 34 for more information. • You are unable to access the web management interface (for instance due to an altered or lost password). Reset the InstaShow Host using the following steps: 1.
2. Connect the USB-C™ connector on the InstaShow Button to a powered on laptop and wait for at least 30 seconds. After the InstaShow Button has been connected to a powered on laptop for at least 30 seconds, the InstaShow Button LED may indicate any one of the statuses described in LED indicators of the InstaShow Button and InstaShow Host.
2. Poke the RESET hole at the bottom of the InstaShow Button with a pin for at least 2 seconds. 3. The InstaShow Button LED will begin quick flashing red (flash red twice every second) for 10 seconds, then light up static red for 15 to 20 seconds, indicating that the InstaShow Button is resetting. 4. Once the InstaShow Button LED flashes red the resetting process is complete. Do not disconnect the InstaShow Button from its power source at any time during the resetting process.
Starting and stopping presentations This section will guide you on how to start and stop a presentation using InstaShow™. Getting ready Make sure that all the connected devices have been powered on and ready for the presentation. As your InstaShow™ could work with different projectors, IFPs, TVs, or monitors with standard HDMI ports, the steps required to start a presentation may vary according to the actual environment and your display specifications.
3. Please follow the instruction on the Guide screen to supply power to the InstaShow Button. You can also see Setting up and powering an InstaShow Button on page 19 for more information. The LED indicator on the InstaShow Button is static green when the InstaShow Button is connected and working properly. You will then see the Idle screen. Idle Screen 4. To start a presentation, press the Present key. 5. The device starts presenting, and the LED indicator of the InstaShow Button turns static blue.
Idle presentation 1. To stop a presentation, press the Present key. 2. The device stops presenting, and the LED indicator of the InstaShow Button turns green. 3. Users can press the Present key to return to the presentation.
Play video with InstaShow™ Our exclusive InstaVideo function optimizes InstaShow™'s audiovisual settings to instantly switch from clear Presentation mode to smooth Video mode with stereo sound at the click of a button without requiring IT support, cable clutter or complex software settings.
3. You can see the Video message on the upper left corner of the screen. Now you can play full HD 1080p videos smoothly. Video Video InstaShow™ is primarily for the use of business presentation with documents such as PowerPoint, Word, Excel, PDF, and Full HD video clips. If users have home theater wireless video display demand, please contact local agent about BenQ WDP02 product for home entertainment usage.
Web management Your InstaShow™ is equipped with a web management interface that enables you to configure its features through a browser such as Google Chrome (version 49.0.26), Internet Explorer (version 8.0), or Firefox (version 46.0.1). The features may vary according to different firmware versions. Accessing the web management interface Logging into the web management interface via direct connection 1.
3. The default IP address of your InstaShow Host is 192.168.20.1. Change your laptop's IP address to 192.168.20.x (e.g. 192.168.20.100). 4. On your browser, enter the IP address: 192.168.20.1. On the login page, enter the default user name (admin) and password (0000). 5. You will successfully log into the web management interface.
Logging into the web management interface via LAN If your InstaShow Host is connected to your LAN, you can enter the IP Address shown on the screen via a web browser.
Logging into the web management interface via a wireless network InstaShow™ only supports 802.11ac. If your laptop or mobile device has 802.11ac (5G Wi-Fi) wireless capability, you can locate the InstaShow Host via the WDC10_xxxxxx SSID (shown on the upper right corner of the Guide/Idle screen) in your laptop or mobile device’s wireless network menu and connect to it. The default password is the same as the name of the SSID (for example, if the SSID is "WDC10_02A00C", the password will be "WDC10_02A00C").
Getting started You can now use the web management interface to configure various settings of your InstaShow Host. Top command buttons Main column Function bar Top command buttons Change language 1. The default language is English. To change the interface language, go to the language settings panel and you can see all available languages. 2. Click the language you want to switch to and your new language will be set. 3.
2. A confirmation window will pop up. Press Apply to log out. Main column The main column shows the detailed content from the function bar.
Function bar Information Click Information and you will see detailed information for System Information, WAN, Wireless Network, and Screen Message. Screen Message You can change the Host Name under System Information.
You can enter messages under Screen Message. After filling in a message, press Apply to proceed. Your message will be shown on the upper right corner of Guide/Idle Screen above SSID. For Screen Message, the maximum lines allowed are 3, and the maximum number of characters allowed per line is 19. WAN Click WAN and you will see the default WAN IP Address of the InstaShow Host. The default connection type is DHCP. Acquire the IP Address from your DHCP server of your network.
Wireless Network Click Wireless Network and you will see the Setting and Wi-Fi Radio Setup menu for the InstaShow Host. You can Enable or Disable a Wi-Fi connection to the InstaShow Host via Enable. The descriptions for each setting is described below: Setting Enable Disable 42 Web management Description The InstaShow Host broadcasts its SSID which allows users to log into the web management interface via a wireless network.
When Wireless Network is enabled you can rename the SSID of the Wi-Fi signal via SSID Setting. The InstaShow Host automatically generates an SSID used for data transfer between the InstaShow Host and InstaShow Buttons (with a name of “WHE_AP_5G_xxxxxx”) which is separate from the SSID used for the web management interface’s wireless connection. This SSID is not displayed in the Wireless Network menu as it cannot be changed or edited.
example, changing Transmission Power from 1 to 2 can increase the signal strength around 2 dBm in real measurement. In Channel, you can configure the InstaShow Host to automatically select the wireless channel with the best performance during the initial setup of the InstaShow Host by selecting Auto, or you can select a wireless channel manually. The default Channel setting for the InstaShow Host is Auto.
After you configure all the Wireless Network settings, press Apply to proceed.
Pairing Click Pairing and you will see Pairing and Pairing Status. Pairing is used when the InstaShow Host is attached to the ceiling as it is not easy to press the PAIRING key of the InstaShow Host when the device is high on the ceiling. You can pair a InstaShow Button and InstaShow Host via the web management interface. See Advance Setting on page 49 for more information about EDID status. 1. Connect the InstaShow Button’s USB-C™ jack to the corresponding port of a laptop.
2. When the InstaShow Button is successfully connected to the laptop, the LED indicator of the InstaShow Button will blink red. 3. Make sure the InstaShow Host is properly connected to a power source. 4. Press start pairing to pair the InstaShow Host to the InstaShow Button via the web management interface, you will have two minutes to pair with the InstaShow Button. 5. Press the MODE key on the side of the InstaShow Button for five seconds.
6. The LED indicator of the InstaShow Button will turn static green when the InstaShow Host and InstaShow Button are successfully paired. pairing success, sn: WDX10001103G • Images are for reference only. Each product features a different serial number. • The maximum number of InstaShow Buttons you can pair with one InstaShow Host is 16. 7. You may press stop pairing anytime to stop the pairing process.
Advance Setting Click Advance Setting to adjust Picture Quality Mode, Frame Rate, Screen Lock, EDID Management, and Standby Mode. You can change mode to Presentation mode, Video mode, and Low Power via Picture Quality Mode. The default mode is Presentation mode. Be aware that after the firmware is upgraded to v2.01, the default mode will be changed to Video mode. The mode set by Picture Quality Mode in web management is the default mode next time when the InstaShow host restarts.
Mode Low Power mode Scenario For use when low power consumption is necessary, such as when the laptop which the InstaShow Button is connected to only features a USB 2.0 power connection. The use of Low Power mode will result in a lower display quality and choppier video than Presentation mode and Video mode. When Low Power mode is selected, Picture Quality Mode cannot be changed via the MODE key located on the InstaShow Button.
Screen Lock allows you to control the availability of the InstaShow Host for use. When Enable is selected, use of the InstaShow Host for presentation purposes will be prohibited and a lock screen will be broadcast by the InstaShow Host (as shown below) as the LED flashes red. When Disable is selected, normal use of the InstaShow Host is allowed. EDID (Extended Display Identification Data) is the data provided by digital displays (e.g.
You are suggested to have EDID Management On to sync the EDID of the InstaShow Button and the display. If you have EDID Management Off, EDID will not be changed. If you have EDID Management Reset, EDID will be restored to factory default setting. Setting On (Default) Off Reset Description InstaShow™ automatically configures the source notebook's resolution setting to match the display device pixel-by-pixel for perfectly clear picture quality.
The InstaShow Host will enter Network Standby Mode under the following conditions: • The InstaShow Host has broadcast the Guide screen or Idle screen for the amount of time set in the Standby Mode field. In this circumstance the connected display will usually enter standby or power saving mode after a set period of time based on the configured settings for the display.
If you want to restart the InstaShow Host, press Restart and a window will pop up. Press OK to proceed. If you want to shutdown the InstaShow Host, press Shutdown and a window will pop up. Press OK to proceed.
Scheduling You can change the schedule by clicking Scheduling. You can set System Time and Periodical Restart. You can select your Time Zone and check Enable to set Daylight Saving. You can check Enable to set Periodical Restart. You can also set restart time and day.
After you configure all the Scheduling settings, press Apply to proceed. Tool By clicking Tool, you can adjust Password Setup, Firmware Upgrade, Configuration Backup, and Log Setting. • Password Setup You can change Password by: 1. Entering your old Password. 2. Entering your New Password. 3. Entering your New Password again to Confirm New Password.
4. Pressing Apply to proceed. 1 2 3 4 • Firmware Upgrade/Driver Upgrade Before executing any Firmware Upgrade/Driver Upgrade, please contact your BenQ regional office for access to the upgrade files. Install the latest firmware and driver according to the following sequence: 1. Button_Driver_xxxx.bin 2. Host_Driver_xxx.bin 3. Button_Firmware_xxx.bin 4. Host_Firmware_xxx.bin • Upgrades must follow the sequence listed above.
To upgrade the InstaShow Button Driver ensure that both the InstaShow Host and InstaShow Button are properly connected and the LEDs on both devices are static green, then follow the steps below: 1. Press Browse and choose the file to upgrade. 2. Choose the InstaShow Button that needs to be updated. Each InstaShow Button has a different Mac address, check the spec label and choose the Mac address of the InstaShow Button. InstaShow Button Model Name: WDC10TC P/N: 5J.JLD28.E10 Power Rating: 5V 0.
2. Choose the InstaShow Button that needs to be updated. Each InstaShow Button has a different Mac address, check the spec label and choose the Mac address of the InstaShow Button. InstaShow Button Model Name: WDC10TC P/N: 5J.JLD28.E10 Power Rating: 5V 0.9A Made in Taiwan S/N : WDX210001203G MAC: 000EA000B90D R 3. Press Firmware Upgrade to proceed.
• Configuration Backup Configuration backup files feature all the configuration settings for your InstaShow Host except for the host name, SSID and wireless password settings, and pairing status. In Configuration Backup, you can choose Import Configuration File, Export Configuration File, and Factory Default. You can set Import Configuration File by: 1. Pressing Browse and choose the file to import. 2. Pressing Import to proceed. 1 2 You can set Export Configuration File by: 1. Pressing Export.
2. Choosing Open or Save the .exp file. 1 2 3. The following set values will not be exported: a. b. c. Information: Host Name Wireless Network: SSID setting and password setting Pairing: Pairing Status You can have the InstaShow Host restore to Factory Default by pressing Return to Factory Default Setting. Once you press the Return to Factory Default Setting button, a confirmation window will pop up.
• Log Setting Logs are records of all system activity for your InstaShow Host, which may be used by support technicians to track errors or locate bugs. In Log Setting, log can be set to Save To Flash, Downloaded To PC, and Clear Log. a. Save To Flash: On b. Save To Flash: Off Allow the InstaShow Host to save the current log into the flash memory. In other words, If the InstaShow Host restarts, the last log will be kept and can be exported by Downloaded To PC.
Troubleshooting Category Problem Your screen is not appearing on the display when pressing the InstaShow Button. Your screen Cause Solution Web Management > The system is locked. Advanced Setting> Screen Lock > Disable The InstaShow The InstaShow Button should Button is connecting be paired again with the to another InstaShow InstaShow Host. Host. Press the Present key until the Pressing time is not LED indicator turns from green enough. to blue.
Category Your screen Problem The audio signal on your laptop is muted. Your screen is The audio output of shown, but your audio is not playing the laptop hasn’t on the audio system been set to the second screen (BenQ of the meeting InstaShow™) from room. the EDID of the InstaShow Button. Your content is removed from the display and the LED indicator of your InstaShow Button is blinking red. The InstaShow Button The LED indicator of the InstaShow Button is blinking red when the power is on.
Category The InstaShow Host Problem The display is switched off. The wrong input is selected. The display cable is not connected properly. The display fails to show the InstaShow Nothing is shown on the display at all. Host’s output resolution at 720p in "Guide Screen" or "Idle Screen". The InstaShow Host is in Network Standby Mode when network standby function is enabled. Nothing is shown on the display at all. The InstaShow Host is in HDMI Standby Mode when HDMI standby function is enabled.
Category Problem Cause Pairing 1. Error: 004 2. The InstaShow Host has reached The message, the maximum "Pairing failed", from number of pairing. the InstaShow Host is shown on the Wi-Fi interference or display when the signal attenuation InstaShow Host is pairing with the The InstaShow InstaShow Button. Button has not entered the pairing mode in time. Windows Software When presenting a video file via Gom Media Player, the full-screen image is cut into upper and lower halves.