User's Manual

25 Troubleshooting
Yo u r s c r e e n
The message, "No
Signal", from
InstaShow Host is
shown on the
display when
InstaShow Button is
presenting.
The HDMI
connection between
your laptop and
InstaShow Button is
loose.
Reconnect the HDMI cable of
InstaShow Button.
Your laptop cannot
detect the second
monitor.
• Reconnect the USB cable of
InstaShow Button.
• Reboot your laptop.
Your screen is
shown, but your
audio is not playing
on the audio system
of the meeting
room.
The audio signal on
your laptop is muted.
Right click on the speaker icon
and switch off the mute.
The audio output of
the laptop hasn’t
been set to the
second screen
(InstaShow™) from
the EDID of
InstaShow Button.
Change the default audio output
to the second screen
(InstaShow™) on the laptop.
InstaShow Button
Your content is
removed from the
display and the LED
indicator of your
Button is blinking
red.
The wireless
connection is lost
between InstaShow
Button and InstaShow
Host.
1. InstaShow Host will restore
the Wi-Fi connection
automatically.
2. If this fails, the LED indicator
of your Button starts blinking
red.
3. Unplug the Button from your
laptop and try again.
Wi-Fi interference or
signal attenuation
Make sure the transmission
distance is within 8M and with
no obstacles.
The LED indicator
of InstaShow Button
is blinking red when
the power is on.
InstaShow Host has
not been turned on.
Make sure InstaShow Host is
turned on.
InstaShow Host has
not paired with
InstaShow Button.
InstaShow Host should pair
with InstaShow Button again.
Wi-Fi interference or
signal attenuation
Make sure the transmission
distance is within 8M and with
no obstacles.
The LED indicator
of InstaShow Button
is always off.
There is no power
supply.
Check the USB port of your
laptop. If the port fails to
function, try other USB ports.
Category Problem Cause Solution