LCD Monitor User Manual V2210 / V2210 Eco V2410 / V2410 Eco Welcome
Copyright Copyright © 2009 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Table of Contents Copyright .......................................................................................................................... 2 Disclaimer ......................................................................................................................... 2 Getting started .................................................................................................................. 4 Getting to know your monitor ..............................................................
1. Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Base Power Cord (Picture may differ from product supplied for your region.) Video Cable: D-Sub Video Cable: HDMI (Optional accessory for models with HDMI inputs, sold separately) Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.
2. Getting to know your monitor Front view 1. Power button 1 Back view 8 2. 3. 4. 5. 6. 7. 8. Control buttons AC Power Input jack Cable clip HDMI socket D-Sub socket Lock switch Headphone jack 2 3 4 5 6 7 Above diagram may vary depending on the model.
3. How to assemble your monitor hardware If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. 1. Attach the monitor base. Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty.
(For V2410 / V2410 Eco) V2410 / V2410 Eco Orient and align the stand base socket with the end of the stand arm, then push them together. Tighten the thumbscrew on the bottom of the monitor base as illustrated. Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
2. Connect the PC video cable To Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use. To Connect the HDMI Cable Connect the plug of the HDMI cable to one of the two HDMI ports on the monitor.
6. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button. Turn on the computer too, and follow the instructions in Section 4: Getting the most from your BenQ monitor on page 11 to install the monitor software.
How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. V2210 / V2210 Eco Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
4. Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ website (http://www.benq.com/support). See Downloading the LCD Monitor driver files from the Internet on page 11 for details.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows XP, Windows Vista, and Windows 7 Operating System (OS).
How to install on Windows 7 system (selected models only) 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Click the Hardware tab. 3. Click Generic PnP Monitor, and then the Properties button. 4. Click the Driver tab and the Update Driver button. 5.
How to install on Windows Vista systems 1. Open Display Settings. Right-click the desktop and select Personalize from the popup menu. Select Display Settings from the Personalize appearance and sounds window. The Display Settings window will display. 2. Click the Advanced Settings button. The Generic PnP Monitor Properties window will display. 3. Click the Monitor tab and the Properties button. 4. Click Continue in the prompted User Account Control window. 5.
How to install on Windows XP system 1. Open Display Properties. The quickest shortcut to Display Properties is through the Windows desktop. Right-click the desktop and select Properties from the popup menu. Alternatively, the Windows menu to Display Properties is located in Control Panel. In Windows XP version, Control Panel is located directly under the main Start menu item. The menu options displayed will depend upon which type of view is selected for your system.
5. Picture optimization The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO key function. Press the AUTO key to optimize the currently displayed image to the screen. When you connect a digital video output using a digital (HDMI) cable to your monitor, the AUTO key and the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
6. How to adjust your monitor The control panel 1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically. 2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD. 3. /Volume key: For Up/Increase adjustment. The key is the hot key for Volume. 4. /Mode key: For Down/Decrease adjustment. The key is the hot key for Mode. 5. ENTER key: Enters sub menus and select items. For models with HDMI inputs, this key is also the hot key for Input. 6.
Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen. Volume hot keys Press the key to display the Volume indicators. Further press the increase the volume, while the decrease the volume. key will key will To Mute, press the Volume hot key for 3 seconds. To release Mute, press the Volume hot key for 3 more seconds.
Main menu mode You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the MENU key to display the following main OSD menu. 1 2 3 There are five main OSD menus: 5 4 1. Display 2. Picture DISPLAY MODE: Standard 3. Picture Advanced Auto Adjustment H. Position 10 V. Position 12 Pixel Clock 1 4. Audio 5.
Display menu 1. Press the MENU key to display the main menu. DISPLAY MODE: Standard H. Position 10 V. Position 12 Pixel Clock 1 keys to select 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. 12 Move or DISPLAY and then press the ENTER key to enter the menu. Auto Adjustment Phase 2. Press the ENTER Select MENU Exit 4. Press the or keys to make adjustments or selections. 5. To return to the previous menu, press the MENU button.
H. Position V. Position Pixel Clock Phase Adjusts the horizontal Press the or position of the screen image. adjust the value. Adjusts the vertical position of the screen image. Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. Not applicable to a digital input signal. See also: Picture optimization on page 17. Adjusts the pixel clock phase timing to synchronize with the analog input video signal. Not applicable to a digital input signal.
Picture menu 1. Press the MENU key to display the main menu. PICTURE MODE: Standard Brightness 12 Contrast 10 Sharpness Color ENTER Select keys to select 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. 2.2 Move or PICTURE and then press the ENTER key to enter the menu. 1 Gamma 2. Press the MENU Back 4. Press the or keys to make adjustments or selections. 5. To return to the previous menu, press the MENU button.
Color - Press ENTER to enter the Color menu This Color menu is available only in the Standard mode. Normal Bluish Reddish User Mode Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Applies a warm tint to the image and is factory pre-set to the news print standard white color. Tailors the image color tint.
Picture Advanced menu 1. Press the MENU key to display the main menu. PICTURE ADVANCED MODE: Standard Picture Mode Standard Senseye Demo Dynamic Contrast Color Format keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu. 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. YUV Move or OFF 5 Display Mode HDMI RGB PC Range 2. Press the RGB(16~235) ENTER Select MENU Exit 4.
Senseye Demo Displays the preview of screen images under the selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the specified mode. Dynamic The function is to Contrast automatically detect the (available when distribution of an input the Picture visual signal, and then to Mode is set to create the optimal contrast.
Color Format Determines the color space Press the ENTER key to • RGB (RGB or YUV) based on the select this option. Press the • YUV following detected video or keys to change signal: the settings. • D-Sub (VGA) from PC: The default Color Format is RGB. • D-Sub (VGA converted from Component) from a video device: The default Color Format is YUV. You might need to manually set the Color Format if colors shown on the monitor screen do not display properly. • HDMI: Color Format is not selectable.
Audio menu 1. Press the MENU key to display the main menu. AUDIO Volume MODE: Standard 10 Mute Audio Select 2. Press the or keys to select AUDIO and then press the ENTER key to enter the menu. OFF Auto Detect Move MENU Back 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press the or keys to make adjustments or selections. 5. To return to the previous menu, press the MENU button.
System menu 1. Press the MENU key to display the main menu. SYSTEM MODE: Standard Input D-sub 2. Press the or keys to select SYSTEM and then press the ENTER key to enter the menu. OSD Settings DDC/CI 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. Information HDMI Auto Switch OFF Reset All Move MENU Back 4. Press the or keys to make adjustments or selections. 5. To return to the previous menu, press the MENU button.
H. Position V. Position Display Time Adjusts the horizontal Press the or keys to position of the OSD menu. change the settings. Adjusts the vertical position of the OSD menu. Adjusts the display time of the OSD menu. 0 to 100 0 to 100 • 5 Sec. • 10 Sec. • 15 Sec. • 20 Sec. • 25 Sec. OSD Lock • 30 Sec. Prevents all the monitor • YES Press the or keys to settings from being • NO change the settings. accidentally changed.
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.
7. Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions in Adjusting the screen resolution on page 34, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in Adjusting the screen refresh rate on page 35.
Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power supply mains socket, the external power supply and the mains switch.
Adjusting the screen resolution Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always fixed. For the best display performance, please set the display to its maximum resolution with an aspect ratio of 16:9. This is called “Native Resolution” or maximal resolution – that is, the clearest picture. Please refer to the table below for the native resolution of your LCD. Lower resolutions are displayed on a full screen through an interpolation circuit.
Adjusting the screen refresh rate You don’t have to choose the highest possible refresh rate on an LCD display, because it is not technically possible for an LCD display to flicker. The best results are obtained by using the factory modes already set in your computer. Check next chapter to see the factory modes: Preset display modes on page 36. You can choose 59.934 Hertz for the native resolution of 1920 x 1080. Not applicable in all models. Please refer to the table on page 34. 1.
Preset display modes Incoming display mode (Input timing) Resolution 21.
Recycling information Recognizing the importance of environmental protection and assigning itself the responsibility of protecting the global environment, BenQ has endeavored, and will steadily continue to endeavor, to construct recycling systems around the world so as to collect and recycle the used monitors from our customers. Therefore, we would sincerely appreciate your support in properly recycling or disposing of your monitor at the end of its life cycle.
Area Country Czech Details on the Service Center RREMA lOOO IK, a.s. Bavorská 856 155 41 Praha 5 Česká republika Tel.: +420 224 454 224 Fax: +420 224 454 422 E-mail: info@remasystem.cz Denmark www.remasystem.cz Elretur A/S Norway Tel.: +45 33 36 91 98 E-mail: elretur@elretur.dk Elretur AS Estonia Tel.: +47 23 06 07 40 E-mail: adm@elretur.no EES - Ringlus Endla 3, 10122 Tallinn, Tel.: +372 6 484 335 Fax: +372 6 307 300 E-mail: info@eesringlus.ee Finland www.eesringlus.ee Elker OY Tel.
Area Country Hungary Details on the Service Center ELECTRO-COORD Magyarország Kht. Márvány utca 18, H-1012 Budapest Tel.: (+36-1) 224-7730, Fax: (+36-1) 224-7739 E-mail: info@electro-coord.hu Ireland Luxembourg www.electro-coord.hu Midia Ltd Tel.: +353-1-4199733 Fax: +353-1-4565120 Unit B Montone Business Park Oak Road Dublin 12 Ecotrel 7, rue Alcide de Gasperi L-1615 Luxembourg (Kirchberg) Tel.: +352 26098731 Fax: +352 26098736 Netherland Portugal www.ecotrel.lu ICT Milieu Tel.
Area Country Slovakia Spain Sweden France Details on the Service Center SEWA, a.s. Račianska č. 71 831 02 Bratislava Tel.: + 421 (0)2 4910 6811 Fax: + 421 (0)2 4910 6819 E-mail: sewa@sewa.sk ECOASIMELEC C/ Orense, 62, 28020 Madrid Tel.: + 34914170890 Fax: +34915550362 El-kretsen AB Tel.: +46 (0)8-545 212 90 E-mail: info@el-kretsen.se EcoLogic SAS Immeuble ARAGO I 41, Boulevard Vauban 78280 Guyancourt Tel.: 0 825 825 732 E-mail: contact@ecologic-france.com UK www.ecologic-france.
Area Country Bulgaria Details on the Service Center Most Computers Blv. 240 Shipchenski Prohod 1111 Sofia Bulgaria Tel.: +359 2 91 823 Latvia www.mostcomputers.com www.most.bg SIA "EMP" Latvia, Riga, Kr.Barona 133, LV-1012 Mob.: (+371) 9468536 Tel.: (+371) 7291206 Fax: (+371) 7291206 Lithuania www.emp.lt Novitera Tel: +370-698-49553 Contatact person: Jonas Grinskis E-mail: novitera@kaunas.omnitel.lt sales@novitera.lt Language: Lithuanian, English www.novitera.lt EMP Galinės km., Avižienių sen.
Area Country Poland Details on the Service Center CCR Polska sp. z o.o. ul. Solec 38 PL 00-394 Warszawa Tel.: +48 22 2138 200 Fax: +48 22 2138 201 www.erp-recycling.org EMP Electronik Recycling Poland Polska. Gdansk. Wrzeszcz ul. Czarna 1 Tel.: +48 58 345 42 18 Fax: +48 58 345 42 18 Romania www.recycling-system.pl/gb/index.php Darer Electronics Tel.: +40-259-342431 Contact person: Darius Tet E-mail: info@darer.ro Slovenia www.darer.ro Surovina d.d. Ul. Vila Kraigherja 5, 2001 Maribor, Slovenia Tel.
Regulatory Statements Accessibility Requirements for Rehabilitation Act of 1973, Section 508 BenQ's commitment to accessible products allows us to support government in making accessible technology choices. BenQ's LCD monitors and projectors are compliant with Section 508 guidelines by including the assistive features as below: • BenQ's monitors have colored "Power" indicators. While the indicator shows green, it means that the monitor is using the full power.
FCC Statements Federal Communications Commission (FCC) Notice (U.S. Only) WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
VCCI (CLASS B) この装置は、クラス Ｂ 情報技術装置です。 この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテ レビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい取り扱いをしてください。 ＶＣＣＩ-Ｂ JIS C 0950 日本工業規格番号 JIS C 0950（通称：J-Moss）は、包装箱（外箱）、カタログ類（取扱説 明書、印刷物、ウェブサイトなど）へ表示する方法について規定した、電気・電子機 器の日本工業規格です。 対象となる特定の化学物質は、下記となります。 特定の化学物質：鉛（Pb）・水銀 (Hg)・カドミウム（Cd）・六価クロム（Cr(VI))・ポリ プロモフェニル（PBBs）・ポリプロモジフェニルエーテル（PBDEs）の 6 物質で、当該 化学物質の含有状況により、次の 2 種類の表示マークが存在します。 当該化学物質が指定の含有基値を超えている場合の製品に付与す るマーク。 含有マーク 当該化学物質が、含有マークの除外事項を除き指定の含有基準値 以下である製品に、メーカーが任意で表示することが出来るマ
Depending on the amount of the specific chemical substances used, two different kinds of marks are used for distinction: R Mark is used if the amount of the specific chemical substances is over the specified standards. R Mark G Mark can be used voluntarily if the amount of the specific chemical substances is under the specified standards (excluding the exceptions as specified by the R Mark standards). G Mark •For more information about BenQ environmental activities, please visit www.BenQ.co.jp/environment.
China Energy Label 为了保护环境并达成节能减排之目的，本公司积极致力于产品节能之设计与制造，依据” 能源效率标识管理办法”及”计算机显示器能源效率标识实施规则”，本产品之能效等级 符合国家标准 GB21520-2008 之一级标准 (V2210 / V2210 Eco, V2410 / V2410 Eco)。详细有 关信息请查阅中国能效标识网 http://www.energylabel.gov.cn/。 Energy Star ENERGY STAR Qualified LCD Monitor This product complies with the requirements of the USEPA ENERGY STAR program for Computer Monitors, Version 5.0.
WEEE WEEE directive Disposal of Waste Electrical and Electronic Equipment by users in private households in the European Union. This symbol on the product or on the packaging indicates that this can not be disposed of as household waste. You must dispose of your waste equipment by handling it over to the applicable take-back scheme for the recycling of electrical and electronic equipment.
Direttiva WEEE Smaltimento di apparecchi elettrici ed elettronici nell'Unione Europea da parte di utenti privati. Questo simbolo sul prodotto o sulla confezione indica che esso non può essere smaltito come rifiuto domestico. È necessario smaltirlo restituendolo secondo lo schema di raccolta per il riciclaggio degli apparecchi elettrici ed elettronici.
WEEE directive Verwijdering van afval van elektrische en elektronische apparaten door gebruikers in privé-huishoudens in de Europese Unie. Dit symbool op het product of op de verpakking geeft aan dat het niet als huishoudelijk afval mag worden verwijderd. U dient uw versleten apparatuur af te geven volgens het toepasselijke terugnameschema voor de recyclage van elektrische en elektronische apparaten.
WEEE irányelv Az Európai Unióban a magánháztartások elektromos és elektronikus hulladékainak kezelésér l szóló irányelv. A terméken vagy a csomagoláson ez a szimbólum azt jelzi, hogy a termék nem tehet a háztartási hulladékok közé. A készüléket az elektronikus és elektromos hulladékokra vonatkozó visszavételi rendszerben kell visszajuttatnia. A készülék begy jtésér l b vebb információt kaphat a helyi önkormányzatnál, a vásárlás helyén vagy a háztartási hulladékot elszállító szolgáltatójánál.
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WEEE ਐق ᑛᅩഏ୮խऱߏԳ୮அࠌृشኙ࣍ሽ֗ሽขऱᐒඵᆜᙄ ऄΖ ขࢨץᇘՂऱຍଡቹזق।ڼขլ౨ᅝԫ୮அᐒඵढ Ζ൞ؘႊലهඵऱሽፖሽขٌבղറ॰گڃઌᣂข ऱᖲዌΖڕᏁڼگڃढऱᇷಛΔᓮᜤ൞ࡺ۰ৄؑऱઌᣂۯΔ ࠏڕ൞၇ڼขऱࢨֱچਢ୮அᐒඵढऱۯΖאױگڃ 㩷 অᥨ۞ྥᇷᄭࠀᒔঅࠡڤֱگڃլᄎٲ୭ࠩԳ᧯ऱൈፖᛩቼΖ Smernica WEEE Nakladanie s elektrickými a elektronickými zariadeniami ur&enými na likvidáciu používate'mi v domácnostiach v rámci Európskej únie Tento symbol na výrobku, jeho príslušenstve alebo na jeho obale znamená, že tento výrobok nesmie by3 likvidovaný spolu s domovým odpadom.
WEEE-direktiv Bortskaffelse af affald af elektrisk og elektronisk udstyr i husholdninger i Den Europæiske Union. Symbolet på produktet eller på emballagen angiver, at det ikke kan bortskaffes som affald fra husholdningen. Du skal bortskaffe udstyr ved at give det til indsamlingssteder, der kan genbruge elektrisk og elektronisk udstyr. For yderligere oplysninger om genbrug af dette udstyr, kontakt de lokale myndigheder, købsstedet eller renovationsselskabet.
WEEE-direktiv Användares avfall från elektrisk och elektronisk utrustning (WEEE) inom privata hushåll i den Europeiska unionen. Den här symbolen på produkten eller på förpackningen visar på att det här inte kan sorteras som hushållsavfall. Du måste göra dig av med utrustningen genom att lämna den vidare till den tillämpade återtagningsplanen för återvinning av elektrisk och elektronisk utrustning.
