Digital Projector User Manual Home Entertainment Series I TK800 V 1.
Warranty and Copyright information Limited warranty BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included).
Table of Contents Warranty and Copyright information ................................................................................ 2 Important safety instructions .............................................................................................. 4 Introduction .......................................................................................................................... 7 Shipping contents .............................................................................................
Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1. Please read this manual before you operate your projector. Save it for future reference. 2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes. 3.
13. Always place the projector on a level, 9. Never replace the lamp assembly or any horizontal surface during operation. electronic components unless the projector is unplugged. - Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the lamp. 10. Do not place this product on an unstable cart, stand, or table.
17. Do not place liquids near or on the projector. Risk Group 2 Liquids spilled into the projector may cause it 1. According to the classification of to fail. If the projector does become wet, photobiological safety of lamps and lamp disconnect it from the power supply's power systems, this product is Risk Group 2, IEC outlet and call BenQ to have the projector 62471-5:2015. serviced. 2. Possibly hazardous optical radiation emitted from this product. 3. Do not stare at operating lamp.
Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Projector Remote control with batteries Power cord Quick start guide User manual CD Warranty card* • The supplied accessories will be suitable for your region, and may differ from those illustrated. • *The warranty card is only supplied in some specific regions.
Projector exterior view 7 8 1 10 11 2 12 1314 15 16 17 9 3 3 4 5 6 3 20 19 18 3 3 3 20 20 20 20 3 20 3 1. Lamp cover 14. USB Mini-B port (for firmware upgrades) 2. Vent (air exhaust) 15. RS-232 control port Interfaces with a PC or home theater control/automation system. 3. Adjuster feet 4. Projection lens 5. IR remote sensor 6. Lens cover 7. External control panel See Controls and functions on page 9. 8. Focus and Zoom rings See Fine-tuning the image size and clarity on page 14. 9.
Controls and functions Projector & Remote control All the key presses described in this document are available on the remote control or projector. 1 2 6 7 8 9 10 3 4 5 1. POWER indicator light/TEMPerature warning light/LAMP indicator light See Indicators on page 42. 2. POWER Toggles the projector between standby mode and on. ON/ Off Toggles the projector between standby mode and on. 3. OK Confirms the selected On-Screen Display (OSD) menu item. 4. MENU Turns on the On-Screen Display (OSD) menu. 5.
. MODE, PIC MODE Selects an available picture setup mode. 11. LIGHT Turns on the remote control backlight for a few seconds. To keep the backlight on, press any other key while the backlight is on. Press the key again to turn the backlight off. 12. 3D Displays the 3D menu. 13. LIGHT MODE Selects a suitable lamp power from among the provided modes. 14. DYNAMIC IRIS The function is not available with this model. 15. Keystone correction key Displays the Keystone correction menu. 16.
Positioning your projector Choosing a location Before choosing an installation location for your projector, take the following factors into consideration: • Size and position of your screen • Electrical outlet location • Location and distance between the projector and the rest of your equipment You can install your projector in the following ways. 1. Front 3. Rear Ceiling Select this location with the projector placed on the table in front of the screen.
Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size.
• To optimize your projection quality, we suggest doing the projection by following the values in the non-gray cells. The values in the gray cells are for reference only. • All measurements are approximate and may vary from the actual sizes.
Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. To adjust the projection angle: 1. Press the quick-release button and lift the front of the projector. Once the image is positioned as desired, release the quick-release button to lock the foot in position. 2. Screw the rear adjuster feet to fine-tune the horizontal angle.
Correcting keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. • To automatically correct this: 1. Press / on the projector or / / on the remote control. 2. After the Keystone correction page appears, press and hold the MODE key on the projector for 2 seconds to automatically correct the keystoning problem. • To manually correct this: 1. Press / on the projector or / / on the remote control. 2.
Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. Notebook or desktop computer A/V device 1 2 3 2 1 Speaker Speakers Speakers 1 1 Audio cable 2 HDMI cable 3 VGA cable • In the connections above, some cables may not be included with the projector (see Shipping contents on page 7).
Connecting audio The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications. Any stereo audio input (if provided), is mixed into a common mono audio output through the projector speaker(s). The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.
Operation Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or on the remote control to start the projector. The power indicator flashes green and stays green when the projector is on. The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is projected.
4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing the password function on page 21. 5. Switch all of the connected equipment on. 6. The projector will search for input signals. The current input signal being scanned appears. If the projector does not detect a valid signal, the message “No Signal” will appear until an input signal is found. You can also press SOURCE to select your desired input signal. See Switching input signal on page 22.
Using the menus The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings. The OSD screenshots below are for reference only, and may differ from the actual design. Below is the overview of the OSD menu. 1 2 1 Main menu icon 4 Current input signal 2 Main menu 5 Status 3 Sub-menu 6 Press BACK to go to the previous page or to exit.
Securing the projector Using a security cable lock The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of the projector. See item 19 on page 8. A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the lock’s documentation for finding out how to use it. Utilizing the password function Setting a password 1.
Changing the password 1. Go to SYSTEM SETUP: ADVANCED > Password > Change Password. 2. Press OK. The INPUT CURRENT PASSWORD message appears. 3. Enter the old password. • If the password is correct, another message INPUT NEW PASSWORD appears. • If the password is incorrect, the password error message will appear, and the message INPUT CURRENT PASSWORD appears for your retry. You can press BACK to cancel the change or try another password. 4. Enter a new password. 5.
Shutting down the projector 1. Press and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. The power indicator flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector. 3. Once the cooling process finishes, the power indicator becomes a steady orange and fans stop. Disconnect the power cord from the power outlet.
Menu operation Menu system Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
Front/Front Ceiling/Rear/Rear Ceiling On/Off Auto/Real/4:3/16:9/2.
INFORMATION 26 Menu operation Source Picture Mode HDR Resolution Color System Color Gamut Light Usage Time 3D Format Firmware Version
PICTURE menu The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms. • Vivid TV: Being slightly brighter than Cinema mode, it is suitable for playing movies in rooms where there is a small amount of ambient light, e.g.
4. Select Load Settings From and press OK. 5. Press / to select a picture mode that is closest to your need. 6. Press OK and BACK to return to the PICTURE menu. 7. Press to select the sub-menu items you want to change and adjust the values with / . The adjustments define the selected user mode. • Rename User Mode User Mode Management (Continued) Select to rename the customized picture modes (User 1 or User 2).
• HDR Brightness The projector can automatically adjust the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality. When the value is higher, the image becomes brighter; when the value is lower, the image becomes darker. • Color Temperature There are several preset color temperature settings available. The available settings may vary according to the signal type selected. • Normal: Maintains normal colorings for white.
• Color Gamut Color Gamut refers to the range of colors that can potentially be displayed by a device. There are some standards to define difference levels of color gamuts for display devices, such as CIE 1976, sRGB, Adobe RGB, NTSC, etc. With this projector, selecting Auto will automatically apply the most suitable color gamut to the image source. You can also select BT. 709, BT. 2020, or DCI-P3 according to your needs.
DISPLAY menu Image Position Displays the position adjustment page. To move the projected image, use the directional arrow keys. This function is only available when a PC signal (analog RGB) is selected. Conceals the poor picture quality in the four edges. Overscan Adjustment The greater the value, the more portion of the picture is concealed while the screen remains filled and geometrically accurate. Setting 0 means the picture is 100% displayed. • H. Size: Adjusts the horizontal width of the image.
• 3D Mode The default setting is Auto and the projector automatically chooses an appropriate 3D format when detecting 3D contents. If the projector cannot recognize the 3D format, press OK to choose a 3D mode from among Frame Sequential, Top-Bottom, and Side-by-Side. When this function is enabled: 3D (Continued) • The brightness level of the projected image decreases. • The Picture Mode cannot be adjusted.
There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width. Aspect Ratio • Real: Projects an image as its original resolution and resizes it to fit within the display area. For input signals with lower resolutions, the projected image will be displayed in its original size.
Direct Power On Allows the projector to turn on automatically once the power is fed through the power cord. • Menu Position: Sets the On-Screen Display (OSD) menu position. Menu Settings • Menu Display Time: Sets the length of time the OSD will remain active after your last key press. • Reminder Message: Sets the reminder messages on or off. Renames the current input source to your desired name.
• HDMI Range Selects a suitable RGB color range to correct the color accuracy. • Auto: Automatically selects a suitable color range for the incoming HDMI signal. • Full: Utilizes the Full range RGB 0-255. • Limited: Utilizes the Limited range RGB 16-235.
INFORMATION menu • Source: Shows the current signal source. • Picture Mode: Shows the selected mode in the PICTURE menu. • HDR: Shows the HDR status. • Resolution: Shows the native resolution of the input signal. • Color System: Shows input system format. Current • Color Gamut: Shows the Color Gamut status. System Status • Light Usage Time: Shows the number of hours the lamp has been used. • 3D Format: Displays the current 3D mode. 3D Format is only available when 3D is enabled.
Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. • If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the lens surface.
To obtain the lamp hour information: 1. Go to SYSTEM SETUP: ADVANCED > Lamp Settings and press OK. The LAMP SETTINGS page appears. 2. Press to select Lamp Timer and press OK. The Lamp Timer information is displayed. You can also get the lamp hour information on the INFORMATION menu. Extending lamp life • Setting the Light Mode Go to PICTURE > Advanced > Light Mode and press / or press LIGHT MODE on the remote control to select a suitable lamp power from among the provided modes.
Notice Replace Lamp Now Lamp hour > XXXX Hours Order a new lamp at www.BenQ.com The lamp MUST be replaced before the projector will operate normally. Press OK to dismiss the message. Notice Out of Lamp Usage Time Replace lamp (refer to user manual) then reset the lamp timer Order a new lamp at www.BenQ.com "XXXX" shown in the above messages are numbers that vary depending on different models.
5. Disconnect the lamp connector. 6. Loosen the screw that secures the lamp. 7. Lift the handle so that it stands up. 5 7 5 6 8. Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. • Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials. 8 • Do not insert your hands into the projector after the lamp is removed.
Resetting the lamp timer 17. After the startup logo, open the On-Screen Display (OSD) menu. Go to SYSTEM SETUP: ADVANCED > Lamp Settings and press OK. The LAMP SETTINGS page appears. Highlight Reset Lamp Timer and press OK. A warning message is displayed asking if you want to reset the lamp timer. Highlight Reset and press OK. The lamp time will be reset to “0”. Do not reset if the lamp is not new or replaced as this could cause damage.
Indicators Light Status & Description Power events Stand-by mode Powering up Normal operation Normal power-down cooling Download Color wheel start failed Scaler reset fail (video projector only) Lamp/light source life exhausted Lamp door is not closed Burn-in ON Burn-in OFF Lamp events Lamp/light source error in normal operation Lamp/light source is not lit up Thermal events Fan 1 error (the actual fan speed is outside the desired speed) Fan 2 error (the actual fan speed is outside the desired speed) Fan 3
Troubleshooting The projector does not turn on. Cause There is no power from the power cord. Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on. Attempting to turn the projector on again during Wait until the cooling down process has completed. the cooling process. No picture Cause Remedy The video source is not turned on or connected correctly.
Specifications Projector specifications All specifications are subject to change without notice. Optical Input terminals Resolution 3840 x 2160 with XPR 1920 x 1080 without XPR Computer input RGB input D-Sub 15-pin (female) x 1 Display system 1-CHIP DMD Video signal input Digital HDMI (1.4a, HDCP 1.4) x 1; HDMI (2.0a, HDCP 2.2) x 1 Lens F = 1.94 to 2.06, f = 15.57 to 18.67 mm Clear focus range 1.95 – 6.51 m @ Wide, 2.34 – 7.
Dimensions 353 mm (W) x 135 mm (H) x 272 mm (D) 353 272 135 Unit: mm Specifications 45
Timing chart Supported timing for PC input Resolution Mode 720 x 400 720 x 400_70 VGA_60 VGA_72 VGA_75 VGA_85 SVGA_60 SVGA_72 SVGA_75 SVGA_85 SVGA_120 (Reduce Blanking) XGA_60 XGA_70 XGA_75 XGA_85 XGA_120 (Reduce Blanking) 1152 x 864_75 BenQ NB Timing BenQ NB Timing 1280 x 720_60 1280 x 768_60 WXGA_60 WXGA_75 WXGA_85 WXGA_120 (Reduce Blanking) SXGA_60 SXGA_75 SXGA_85 1280 x 960_60 1280 x 960_85 1360 x 768_60 WXGA+_60 SXGA+_60 UXGA 1680x1050_60 MAC13 MAC16 MAC19 MAC21 1920X1080_60 1920X1200_60 (Reduce Bla
Supported timing for HDMI (HDCP) input • PC timings 800 x 600 1024 x 768 1152 x 864 1024 x 576 1024 x 600 1280 x 720 1280 x 768 1280 x 800 1280 x 1024 1280 x 960 1360 x 768 1440 x 900 1400 x 1050 1680 x 1050 640 x 480@67Hz 832 x 624@75Hz 1024 x 768@75Hz 1152 x 870@75Hz 1920 x 1080@60Hz 1920 x 1200@60Hz 1920 x 1080(VESA) 1920 x 1080@120Hz H-frequency (kHz) Clock (MHz) VGA_60 VGA_72 VGA_75 VGA_85 720 x 400_70 SVGA_60 SVGA_72 SVGA_75 SVGA_85 SVGA_120 (Reduce Blanking) XGA_60 XGA_70 XGA_75 XGA_85 XGA_12
3840 x 2160_30 For 4K2K model 3840 x 2160_60 For 4K2K model (Only HDMI 2.0 support) 3840 x 2160 3840 x 2160 30 67.5 297 60 135 594 The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is possible that some timings cannot be chosen. • Video timings 2160/24P 2160/25P 2160/30P 2160/50P 2160/60P 15.73 31.47 15.63 31.25 37.5 45.00 27 28.13 33.75 28.13 33.75 56.25 67.5 59.94 59.94 50 50 50 60 24 25 30 50 60 50 60 27 27 27 27 74.25 74.25 74.25 74.
