RP552 Interactive Flat Panel User Manual
Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes. Copyright Copyright 2015 BenQ Corporation. All rights reserved.
Table of Contents i Table of Contents Safety warnings and precautions ...................................... 1 Important safety instructions............................................ 2 Notes on this display ...................................................................... 2 Notes on the LCD panel of this display..................................... 2 Safety notice for remote control................................................. 3 Battery safety notice ...........................................
ii Table of Contents Setting up the Internet connection........................................... Updating software......................................................................... Adjusting audio volume level...................................................... Important instructions for using the touch screen ............... 24 27 27 32 Menu operations................................................................ 33 One touch menu operation..................................................
Safety warnings and precautions 1 Safety warnings and precautions The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
2 Important safety instructions Important safety instructions 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Important safety instructions 3 • Avoid placing the display in direct sun or where direct sun or spot lighting will shine onto the LCD panel, as the heat may damage the panel and the external casing of the display, and the bright light will make viewing the display more difficult than necessary. • The LCD panel consists of individual pixels to display images and is manufactured according to the design specifications. While 99.9% of these pixels work normally, 0.
4 Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society.
Package contents 5 Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. LCD display Power cord x 4 D-Sub (15-pin) cable x 1 Audio interface cable Quick start guide USB cable x 1 AAA battery x 2 Touch pen x 2 Remote control • The type of power cord supplied may differ from that illustrated depending on your region of purchase.
6 Setting up the display Setting up the display Mounting the display You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation: • This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries. • Refer the installation to qualified technicians.
Setting up the display • To maintain proper ventilation, keep at least 10 mm of clear space from the back cover of the display to the wall. • Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician. 10mm (0.
8 Parts of the display and their functions Parts of the display and their functions Front panel 1 No. Name 2 3 4 5 6 7 8 8 9 Description 1 Power Tap to enter energy saving mode. Press and hold for 2 seconds or more to power off. 2 Home Press to back to main screen. 3 Return Press to return to previous level of menu. 4 Menu Press to enter function menu. 5 Volume Down Press to decrease volume. 6 Volume Up Press to increase volume. 7 PC USB Built-in computer USB interface.
Parts of the display and their functions 9 Input/output terminals LAN No. Name Description Connect USB devices such as USB keyboards, USB mice, and USB flash drives. High-definition multimedia interface signal input. Connect to PC with an HDMI output, a set-top-box, or other video devices capable of realizing touch function. 1 USB 2 HDMI IN 3 VGA OUT Connect to display devices with a VGA input. 4 AUDIO IN External computer audio input. 5 VGA IN External computer image input.
10 Parts of the display and their functions AC IN & Power switch 13 power switch 12 No. Name 12 AC IN 13 POWER SWITCH Description AC input, connecting AC power supply. Refer to Connecting power on page 21 for more information. Open and shut down AC power supply. Refer to Turning the display on or off on page 22 for more information.
Parts of the display and their functions Remote control 11 3 Built-in computer Windows key. 4 Space Built-in computer space key. 5 Alt+Tab Built-in computer Alt+Tab key. 6 Alt+F4 Built-in computer program window close button. 7 Numeric buttons Perform as numeric buttons. 8 Display Show the current input source and information. 9 TV channel return key. 10 INPUT Select the input source. Refer to Switching input signals on page 23 for more information.
12 Parts of the display and their functions Direction key. Press for right selection. 21 Direction key. Press for downward selection. 22 23 ENTER Confirms your selection or save changes. 24 Quickly start writing application (EZWrite). Select writing pen quickly if the application is started. 25 Back Return key. 26 PgUp Built-in computer page (previous page). 27 PgDn Built-in computer page (next page). 28 CH+/CH- Channel switch key. 29 VOL+/VOL- Volume switch key.
Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment. The supplied batteries are provided for your convenience so that you can operate the display straight away. You should replace them as soon as possible. 3. Refit the battery compartment cover.
14 Parts of the display and their functions Remote control usage tips • Point and aim the top front of the remote control directly at the display’s remote control sensor window when you press the buttons. • Do not let the remote control become wet or place it in humid environments (like bathrooms). • If the display’s remote control sensor window is exposed to direct sunlight or strong light, the remote control may not operate properly.
Connection 15 Connection Connecting the VGA input 1. Connect the VGA IN jack on the display to the VGA output jack on a computer using a D-Sub (15-pin) cable. 2. Connect the computer’s audio output jack to the AUDIO IN jack on the display with a suitable audio cable. 3. To view images from this input, press the INPUT button on the remote control to switch to respective input source.
16 Connection Connecting the digital inputs 1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD player) to the HDMI input jack on the display using an HDMI cable. 2. To view images from this input, press the INPUT button on the remote control to switch to respective input source. HDMI cable DVD player The applicable cable is not supplied and should be purchased separately.
Connection 17 Connecting the AV inputs 1. Connect the AV IN jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable. 2. Connect the VCR’s audio output jacks to the AV IN jacks on the display using a suitable audio cable. 3. To view images from this input, press the INPUT button on the remote control to switch to respective input source.
18 Connection Connecting the coaxial output To use coaxial out for acoustic applications: 1. Use coaxial cable to connect via COAX OUT to your audio equipment. 2. Plug in power cord, and switch power on. Coaxial cable drive LAN Audio equipment The applicable cable is not supplied and should be purchased separately.
Connection 19 Connecting the video output For computer: 1. Use D-Sub cable and audio cable to connect from VGA OUT and EARPHONE to the respective jacks of the devices. 2. Plug in power cord, and switch power on. 3. Press on the remote control to turn on the display. Press INPUT to switch to PC port. Set internal computer as VGA output or multi-screen display.
20 Connection Connecting to serial port Directly connect the computer to RS232 ports on the input/output terminals. RS-232C cable Computer • The applicable cable is not supplied and should be purchased separately. • This connection is applicable to straight-through RS-232C cable only.
Connection 21 Connecting power Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). • The supplied power cord is suitable for use with 100-240V AC power only. • The power cord and outlet illustrated may differ from the ones used in your region. • Only use an appropriate power cord for your region.
22 Basic operations Basic operations Turning the display on or off 1. Be sure to following the instruction of Connecting power on page 21. 2. Before turning on the display, make sure the Power switch is set to ON (I). The system will enter standby mode. • To turn on the display, press the Power button on the control panel or on the remote control. • To turn off the display, press the Power button on the control panel or on the remote control. The system will automatically enter standby mode.
Basic operations 23 Switching input signals Press the INPUT button on the remote control or the control panel to select an input signal. The users can keep pushing the Eye Care on the OSD menu and then the Eye Care mode will be shown which is the low blue light mode. Downloading software BenQ may periodically release software updates that may add functions or applications associated with your display.
24 Basic operations Setting up the Internet connection Your display must be connected to the network to download updates or surf the Internet. To find the MAC address in Android OS, please go to Setting > Network > Status. Network setting 1. On the home screen, select Apps ( )>Setting ( ).
Basic operations 2. Go to Ethernet checking, set the switcher to On, and press Advanced to go to Advanced setting. 3. Set Automatic IP to On and press Confirm to configure the network setting.
26 Basic operations How to connect to Wifi 1. Click the Wifi icon and set the Wifi to On to connect to a wireless network. 2. A list of available networks will show on the screen. Click on the network’s name to connect to the network. The password is needed if it is your first time to use the network. 3. Key in the password and press Connect. The device is now connected to the Wifi network.
Basic operations 27 Updating software Whenever a new version of software is available, the system will automatically detect the update and will prompt you to download it every time you turn on the display. If you want to update the software, choose “Confirm” to continue the update. Or your can skip this step and update the software later. • Software update process may take some time to complete. • During the update process, do not turn off the device or disconnect the Internet connection.
28 Basic operations Using the touch screen You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7/ 8*. The following table shows a list of gestures you can use on the touch screen. • Ensure that you have installed the USB cable on the display to a computer. • *Multi-touch functions are only supported by Windows 8, Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions.
Basic operations OS functions Gesture actions For Windows Vista and Windows 7 Drag one finger left or right. Selection Quickly drag your finger (Flick) in a desired direction. Pan up / Pan down / Back / Forward Multi-touch functions For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions 1. Press on the target. 2. Tap the screen with another finger. 3. Release the second finger. Right-click Drag one or two fingers up or down.
30 Basic operations OS functions Gesture actions • Move two fingers in opposing directions. • Use one finger to pivot around another. Supported by specific applications Tap two fingers simultaneously. The target should be the midpoint between the fingers. Supported by specific applications For Windows XP, Windows Vista and Windows 7 Press and hold for 4 seconds.
Basic operations Gesture 31 Description Slide to pan Slide is primarily used for panning interactions but can also be used for moving, drawing or writing. Slide can also be used to target small, densely packed elements by scrubbing (sliding the finger over related objects such as radio buttons). Swipe to select, command, and move Sliding the finger a short distance, perpendicular to the panning direction, selects objects in a list or grid (ListView and GridLayout controls).
32 Basic operations Important instructions for using the touch screen Please clean the frame when there is sign of malfunction on the touch screen. • Before you clean the screen, make sure the display is turned off, and unplug the power cord. • Remove dust or dirt from the screen and the infrared plastic filter periodically. It is suggested using a small amount of alcohol to clean the infrared plastic filter. • To avoid damage to the screen, never use any type of abrasive materials to wipe the screen.
Menu operations 33 Menu operations One touch menu operation At the bottom middle position of the screen as the starting point, use a touch pen to drag toward center position of the screen, as shown below, to enter the menu. Setting menu Input setting Press INPUT on the remote control or use a touch pen dragging from the bottom middle to the center of the screen to enter attribute menu.
34 Menu operations Brightness setting Press INPUT on the remote control or use a touch pen dragging from the bottom middle to the center of the screen to enter attribute menu. • Press on the remote control or directly click Light icon with touch pen to enter brightness setting menu. • Press / on the remote control or drag brightness adjustment progress bar with the touch pen to adjust brightness.
Menu operations 35 • Press on the remote control or directly click Volume icon with touch pen to enter volume setting menu. • Press / on the remote control or drag volume adjustment progress bar with the touch pen to adjust volume. • Press MUTE on the remote control or directly click with the touch pen to enable or disable mute. • Press BACK on the remote control or click blank area outside menu with the touch pen to exit menu. Advanced Setting The advanced settings include AV, HDMI, and VGA.
36 Menu operations Hue Sharpness Color Temp. Press/on the remote control or use a touch pen to drag icon to adjust hue attribute. Press/on the remote control or use a touch pen to drag icon to adjust sharpness attribute. Press/on the remote control or use a touch pen to adjust color temperature of image. Options are Cold, Classroom, and Standard. There is no Hue for HDMI settings, and there are no Hue and Sharpness for VGA settings.
Menu operations Aspect ratio Auto fit 37 Press/on the remote control and press ENTER or use a touch pen to click icon to adjust display ratio of image. Press/on the remote control and press ENTER or use a touch pen to click icon to automatically adjust image. More settings Press on the remote control or directly click More icon with touch pen to enter more settings.
38 Menu operations Floating Annotation Setting About device For more information, see the description below. To view system information in Android. The user applicable storage space varies from pre-installed apps and images occupancies at the total memory space. Floating annotation setting Under any input source, place two fingers with about 20~50 mm spacing on the screen for more than two seconds to enter the annotation menu as below. Icon Function Description Floating Pop up sub-menu.
Menu operations • The remote control is not capable of notation operations. • You can choose to have Floating annotation setting available in all channel or in Android.
40 Menu operations Android system interface Note that this is a closed Android OS. Download and use of unauthorized apps on this system are not available. Main interface • Press / on the remote control to select icons at the bottom and press ENTER to execute the program, or directly tap the icon with a touch pen. • Press HOME on the remote control or Home button at the bottom of front panel to return to the main interface. For free plan users of Zoom ( ), please visit https://zoomnow.
Menu operations Icon Function Exit 41 Description Click to exit the writing application. Picture in picture Click to pop up picture in picture interface. Image import Click to import required images. Select Click to select writing symbols. Brush Click to write. Press 3 seconds or more to enter setting screen to set brush color and thickness. Eraser Click to erase writing symbols or drag a box selection to erase. Cancel Click to cancel the previous operation.
42 Menu operations EZFinder EZFinder helps to search for files in the memory and in external storage of Android system. 1. 3. 2. 4. Item Function 1 2 3 Storage device File type filter Menu/exit 4 5 6 5. 6. Description Click to pop up submenu (background change/save). Click to highlight the desired file type to display. Click with the touch pen to pop up menu options or exit file browsing. File arrangement Arrange files with icons or a list.
Menu operations 43 Image Select the image file you want to play and perform the functions as provided on the screen according to your needs Plying Setting animation effect playing interval ti.. Set Wallpaper Icon Function Close the current playback. Magnify the current image. Shrink the current image. Play the previous image. Play/pause the current playback. Play the next image. Counterclockwisely rotate the current image. Clockwisely rotate the current image.
44 Menu operations Audio Select the audio file you want to play and perform the functions as provided on the screen according to your needs. Icon Function Close the current playback. Play the previous audio. Play/pause the current playback. Play the next audio. Check audios in the playlist. Repeatedly play audios in the playlist. Repeatedly play a single audio in the playlist. Randomly play audios in the playlist.
Menu operations Video Select the video file you want to play and perform the functions as provided on the screen according to your needs. Icon Function Close the current playback. Play the previous video. Fast rewind the current video. Play/pause the current playback. Fast forward the current video. Play the next video. Check videos in the playlist. Supported video format (codec) up to 1080p resolution: • 3gp (H.264) • avi (MPEG-2, MPEG-4 Xvid-SP, MPEG-4 Xvid-ASP, H.264, MJPEG) • mkv (MPEG-4, H.
46 Menu operations Browser At network connected state, click on browser icon to surf the Internet. Click on the symbol X in the upper left cornet to close it. loading... http://www.google.com/ PIP Click on PIP icon to pop up picture-in-picture interface. 4 1 2 3 Item 1 2 3 4 Description Picture-in-picture interface. Click to choose a input source in the list to be shown. Click for full screen. Click to exit picture-in-picture interface. Click with the touch pen to pop up the input source list.
Menu operations Setting Setting is the shortcut to setting menu. Refer to Setting menu on page 33 for details. Apps • Other than preset apps located at the bottom of the screen, additional apps will be placed in the same section and be displayed when App icon is clicked. • For more information about Quickoff, please see Turning off the display by Quickoff on page 22.
48 Product information Product information Specifications Item Backlight Panel size LCD panel 1920 x 1080 Brightness (cd/m2) (typical) 350 nits Contrast (typical) 1400:1 8-bit(16.7M) IR Touch Resolution 32767 x 32767 Accuracy Operating System Tempered glass 10 points touch (varies from operating systems and applications) +/- 2mm USB type B x 1 Windows XP/Vista/7/8, Mac OS X 10.6~10.10, Linux, Chrome OS 4.0.1847.
Product information Supply Power Environment 190W Consumption Standby ≤ 0.5W Operating Temperature 0 - 40oC Storage Temperature Storage Humidity Display Orientation Weight (kg) Mechanical Dimensions (W x H x D) (mm) Bezel Dimension - T/B/ L/R (mm) Feature 100 - 240V AC, 50/60 Hz Consumption Max.
50 Product information Dimensions f PP PP 23(1,1* f PP $&7,9( $5($ f PP PP 23(1,1* f PP $&7,9( $5($ &+ ,1 f PP PP PP PP PP PP PP 0 PP Unit: mm
Product information Supported input signal resolution Resolution 640 x 480 @ 60Hz 640 x 480 @ 67Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 832 x 624 @ 75Hz 1024 x 768 @ 60Hz 1024 x 768 @ 75Hz 1152 x 870 @ 75Hz 1280 x 720 @ 60Hz 1280 x 768 @ 60Hz 1280 x 800 @ 60Hz 1280 x 800 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1366 x 768 @ 60Hz 1400 x 1050 @ 60Hz 1600 x 1200 @ 60Hz 1680 x 1050 @ 60Hz 1600 x 1050 @ 60Hz 1920 x 1080 @ 50Hz 1920 x 1080 @ 60
52 Product information 720p (30Hz) 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (24Hz) 1080p (25Hz) 1080p (30Hz) 1080p (24Psf) 1080p (25Psf) 1080p (50Hz) 1080p (60Hz) • : supported • Vacant: not supported
Troubleshooting Troubleshooting Problem No picture No sound The computer input image looks strange The control panel buttons do not work Solution Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
54 Troubleshooting The remote control does • Have you locked the remote control function? Unlock the not work function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. • Check whether remote control is properly being pointed at the display’s remote control sensor window. • Check for any obstacle between the remote control and the remote control sensor window.
Troubleshooting No picture and no sound • Check whether the machine is started state. • Check whether signal wire is well plugged, whether INPUT is corresponding to it. • If in internal computer mode, check whether internal computer is started. With horizontal or • Check whether signal wire is well connected. vertical stripes or image • Check whether other electronic equipment or power dithering tools are placed around the machine.
