RL RL Series User Manual
Copyright Copyright © 2018 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible. • This product should be operated from the type of power indicated on the marked label.
• The equipment is to be secured to the building structure before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. • Always unplug the product from the power outlet before cleaning.
Table of Contents Copyright ...................................................................................................................................... 2 Getting started ............................................................................................................................. 7 Getting to know your monitor ................................................................................................ 9 Front view ................................................................
Frequently asked questions (FAQ) ...................................................................................................... 51 Need more help?......................................................................................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.
CD-ROM Power Cord (Picture may differ from product supplied for your region.) Video Cable: D-Sub (Optional accessory) Video Cable: DVI-D (Optional accessory) Video Cable: HDMI Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
Getting to know your monitor Front view 1. Control buttons 2. Power button 1 2 Back view 6 3. Input and output ports (vary by model, see Input and output ports on page 10) 4. Kensington lock slot 5. Release button 6. Wall mount holes 5 3 4 • Above diagram may vary depending on the model. • Picture may differ from the product supplied for your region.
Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details. For models with speakers 1. AC power input jack 2. Audio Line In 3. Headphone jack 1 2 3 4 5 6 7 4. HDMI socket For models without speakers 5. HDMI socket 6. DVI-D socket 1 10 Getting to know your monitor 3 5 6 7 7.
How to assemble your monitor hardware (for models without height adjustment stand) • If your model came with a height adjustment stand (HAS), refer to Assembling your monitor with a height adjustment stand on page 17 for details on hardware installation. • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only.
Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. 2. Connect the PC video cable Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.
To Connect the DVI-D Cable Or Connect the plug of the DVI-D cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use. To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
4. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 5. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor.
How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Assembling your monitor with a height adjustment stand How to attach the monitor base • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. Please be careful to prevent damage to the monitor.
Extend the monitor to the maximum extended position. Then tilt the monitor. And rotate the monitor 90 degrees counterclockwise as illustrated. You might want to adjust the monitor stand height. See Adjusting the monitor height on page 20 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
How to detach the base To move the monitor properly, you should extend the monitor to its maximum height, then place one hand on the upper part of the monitor stand and the other hand on the lower part of the stand as illustrated. 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Gently lift the display up and extend the stand to the maximum extended position.
Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operation system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operation system for details. 2. Fully extend the monitor and tilt it.
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with -5° to +15° monitor tilt, 90° (left and right total) monitor swivel, and 110 mm monitor height.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions: • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system (selected models only) 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system (selected models only) 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 2 No. 30 Name Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 Input Black eQualizer Picture Mode Menu Exit 4 3 Input Black eQualizer Picture Mode Menu Exit 1. Press any of the control keys. 2. The hot key menu is displayed. The top three controls are custom keys and are designated for particular functions. 3. Select Menu to access the main menu. 4.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Black eQualizer. To change the default settings, see Customizing the hot keys on page 33. • For Down/Decrease adjustment. Custom Key 2 Custom Key 3 Function / • By default, the key is the hot key for Picture Mode. To change the default settings, see Customizing the hot keys on page 33. • Enters sub menus. • Selects menu items. MENU • Activates the main menu. • Returns to the previous menu. Exit Exits OSD menu.
Picture optimization The default picture mode is Fighting, which is designed for fighting games. If you prefer other picture modes, go to Picture Advanced and change setting in Picture Mode. The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the currently displayed image to the screen.
3. If you want to switch to your game mode at any time, go to Picture Advanced and Picture Mode, and select the game mode you saved in Step 2. Your preferred display settings will be applied all at once. Adjusting display mode To display images of aspect ratio other than 16:9 and size other than 24", you can adjust the display mode on the monitor. 1. Press any of the control keys to bring up the hot key menu, and press Menu to access the main menu. 2. Go to Picture Advanced and Display Mode. 3.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press Menu to access the main menu. See Basic menu operation on page 31 for details. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Auto Adjustment Picture H.Position Picture Advanced V.Postion Save Settings Pixel Clock Audio Phase 50 System 1.
Item Phase Function Range Adjusts the pixel clock phase timing to synchronize with the analog input video signal. See also: Picture optimization on page 33. 0 to 63 Not applicable to a digital input signal.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Black eQualizer Function Range Brings out the dark shades by increasing the brightness without changing those of the light shades. 0 ~ 20 If the image is too bright or barely contains any dark shades, adjusting the value of Black eQualizer may not show much change to the image. Low Blue Light Decreases the blue light emitted from the display to reduce 0 ~ 10 the risk of blue light exposure to your eyes. The higher the value is, the more blue light has been decreased.
Item 40 Function Range Reset Color Resets the custom color settings to the factory defaults. • YES • NO AMA Improves the gray level response time of the LCD panel.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function RTS 1 For playing RTS (Real-time strategy) games. RTS 2 For playing DOTA2 games. Fighting For playing fighting games. FPS For playing FPS (First Person Shooting) games. Gamer1 Applies customized display settings. Range Gamer2 Gamer3 For details on setting up a game mode, see Setting up your own game mode on page 33. Senseye Demo • ON Displays the preview of screen images under the selected mode from Picture Mode.
Item Function Range 21.5" (16:9) Displays the input image as if on a 21.5" monitor of 16:9 aspect ratio. 22"W (16:10) Displays the input image as if on a 22"W monitor of 16:10 aspect ratio. 23"W (16:9) Displays the input image as if on a 23"W monitor of 16:9 aspect ratio. Smart Scaling Adjusts the display size to best suit your needs. 0 ~ 100 If the Display Mode is 17", 19" (4:3), 21.
Item Smart Focus 44 Navigating the main menu Function Range This feature provides a highlight area to focus on certain content, e.g. a YouTube video or an online game. Size Determines the size of the highlight area. • Small • Large • OFF H. Position Adjusts the horizontal position of the highlight area. 0 ~ 100 V. Position Adjusts the vertical position of the highlight area. 0 ~ 100 Scaling Scales the highlight area.
Save Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: RTS Display Gamer 1 Picture Gamer 2 Picture Advanced Gamer 3 Save Settings Audio System 1. Select Menu from the hot key menu. 2.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Volume Picture Mute Picture Advanced Audio Select 50 Save Settings Audio System 1. Select Menu from the hot key menu. 2.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • Serbo-croatia • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 • 简体中文 • 한국어 • Display Time Adjusts the display time of the OSD menu.
Item Function Range Custom Key Sets the function to be accessed by custom key 1. 1 • Picture mode • Display Mode • Smart Scaling • Brightness • Contrast • Smart Focus • Volume • Mute Custom Key Sets the function to be accessed by custom key 2. 2 Custom Key Sets the function to be accessed by custom key 3. 3 • Input • Black eQualizer • Low Blue Light • Color Vibrance (selected models only) Auto Power Off Sets the time to power off the monitor automatically in power saving mode. • OFF • 10min.
Item Reset All 50 Function Resets all mode, color and geometry settings to the factory default values.
Troubleshooting Frequently asked questions (FAQ) Imaging The image has a faulty coloration. • The default Picture Mode is Fighting, which is designed for fighting games. If you prefer other picture modes, go to Picture and change setting in Picture Mode. • If the image has a yellow, blue or pink appearance, go to Picture and Reset Color, and then choose YES to reset the color settings to the factory defaults.
You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources. See Display Mode on page 42 for details. The image is displaced in one direction.
Audio No sound can be heard from the built-in speakers. • Check whether Line In is properly connected. • Increase the volume (volume may be muted or too low). • Remove your headphone and/or external speakers. (If they are connected to the monitor, the built-in speakers are automatically muted.). No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected.
