User Manual
Table Of Contents
- Copyright
- Disclaimer
- Power Safety
- Getting started
- Getting to know your monitor
- How to assemble your monitor hardware
- Getting the most from your BenQ monitor
- How to adjust your monitor
- The control panel
- 5-way controller and basic menu operations
- Working with the hot keys
- Hotkey Puck G2 and its basic operations
- Adjusting Display Mode
- Choosing an appropriate color mode
- Working with two video sources (KVM Switch)
- Video source selection in PIP mode
- Video source selection in PBP mode
- Connecting multiple monitors (Thunderbolt™ 3 daisy chaining)
- Working with HDR technology
- Working with two color settings on the same image (DualView)
- Navigating the main menu
- Troubleshooting

15 Getting to know your monitor
Connectivity of Thunderbolt™ 3 port on your monitor
The Thunderbolt™ 3 ports on your product are compatible with Thunderbolt™ 3 and
USB-C™ connectors. The connectivity, however, may vary depending on the cable used and
the capability of the connected computer.
Power delivery of Thunderbolt™ 3 ports on your monitor
With the power delivery function, your monitor helps supply power to the connected
Thunderbolt™ 3 devices. Available power varies by port. Make sure the devices are connected
to the appropriate ports to be activated properly with sufficient power.
Computer’s port
for connection
Cable for connection
Monitor’s port for
connection
Connectivity
Thunderbolt™ 3
port
• Passive Thunderbolt™
3 cable (as provided)
• USB-C™ cable
(purchased separately)
Thunderbolt™ 3
port
OK
USB-C™ port Passive Thunderbolt™ 3
cable (as provided)
Thunderbolt™ 3
port
OK
USB-C™ port Active Thunderbolt™ 3
cable (purchased
separately)
Thunderbolt™ 3
port
OK (*)
USB-C™ port USB-C™ cable
(purchased separately)
Thunderbolt™ 3
port
OK
• The length of USB-C™ cable should be less than 1 meter to make the connection easy.
• *: The connectivity is available only when working with compatible Intel IC launched in 2019. Make sure you
have a compatible IC before purchasing the cable.
PD3220U PD2720U
Thunderbolt™ 1
()
Thunderbolt™ 2
()
Thunderbolt™ 1
()
Thunderbolt™ 2
()
5V / 3A 5V / 3A 5V / 3A 5V / 3A
9V / 3A N/A 9V / 3A N/A
15V / 3A N/A 15V / 3A N/A
20V / 4.25A N/A 20V / 3.25A N/A