User manual

76
Troubleshooting
Problem Possible Cause Solution
Can not turn on the
power of Digital
Video Camera.
1. The Battery is not
inserted correctly.
2. The Battery is dead.
1. Please insert the battery
correctly.
2. Replace the battery.
Pictures are not
stored in the
memory.
Power off before storing
the images.
Please change to a new
battery when the battery
indicator turns to red color.
Camera shutdown
when using
Self-timer shooting
picture.
The Battery in camera is
dead.
Change to a new battery.
Images are out of
focus
Object exceeds the range
of focus.
Refocus by zooming in/out.
Unable to use the
external memory
card.
1. Memory card is
protected.
2. Memory card contains
non-DCF images taken
by other cameras.
1. Unlock the memory
card.
2. Reformat the memory
card. Please make sure
to backup the file
before reformatting
memory card.
All buttons can not
work or camera hangs.
Short circuit occurred when
connecting the camera to
other device.
Take out the battery in the
camera and re-insert again.
Technical support
For technical assistance, free driver updates, product information, and
news releases, visit the following web site:
http://www.BenQ.com
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