EX Series LCD Monitor User Manual
Copyright Copyright © 2016 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
• Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is damaged or exposed to excess moisture. Care And Cleaning • Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD Monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners. • Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered.
Table of Contents Copyright ......................................................................................................................................2 Getting started .............................................................................................................................5 Getting to know your monitor ................................................................................................7 Front view....................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: DP (Optional accessory) Video Cable: DP to mini DP Video Cable: HDMI Audio Cable (Optional accessory) Back Cover • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
Getting to know your monitor Front view 1. Control buttons 2. Power button 1 2 Back view 3. 4. 5. 6. 7. 8. 9. DC power input jack HDMI socket DisplayPort socket Mini DisplayPort socket Headphone jack Cable management hole Kensington lock slot 9 8 3 4 567 • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 10 - 11.
How to assemble your monitor hardware • If the computer is turned on, you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model. • The supported timing may vary by input signal. Refer to the "Preset display modes" section on the link "Adjusting the Screen Resolution" on the CD for more information.
Unfold the front side of the box as illustrated to leave some room for cable connection. Remove the foam wrap from the monitor stand and base. Open the foam wrap that protects the monitor for the following cable connection. 2. Connect the PC video cable. To Connect the DP Cable Pass the cable through the cable management hole on the stand arm first. Connect the plug of the DP cable to the monitor video socket.
To Connect the HDMI Cable or Pass the cable through the cable management hole on the stand arm first. Connect the plug of the HDMI cable to the HDMI port on the monitor. The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. 3. Connect the audio cable. Pass the cable through the cable management hole on the stand arm first. You may connect headphones to the headphone jack found on the back side of the monitor. 4.
7. Lift the monitor. Take the monitor out of the box by holding the stand arm. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. Remove the foam wrap from the monitor. Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport. 8. Connect the source(s).
How to change cable connection after initial installation To protect the curved screen, do not lay the screen face down on the desk without the protection of the supplied cushion. If you prefer to change the cable connection after the initial installation has been completed in How to assemble your monitor hardware on page 9, follow the procedures below. 1. Turn off the monitor. Turn off the monitor and the power before unplugging the power cable.
How to detach the stand and the base 1. Prepare the monitor and area. 2 Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Place the monitor on the a flat open area on your desk with the cushion underneath to protect the curved screen. 1 3 2. Remove the monitor stand. While pressing and holding the quick release button, detach the stand from the monitor. 3. Remove the monitor base.
Using the monitor wall mount kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions • Install your monitor and monitor mount kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ Monitor To gain the most benefit from your new BenQ LCD Monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor driver on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor driver on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install driver on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install driver on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install driver on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. 22 Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. The keys numbered are designated for particular functions. 3. Select , , and are custom keys and (Menu) to access the main menu.
4. In the main menu, follow the icons next to the control keys to make adjustments or selection. See Navigating the main menu on page 26 for details on the menu options. No. OSD in hot key menu OSD icon in main menu Function Custom Key 1 • By default, the key is the hot key for Picture Mode. To change the default settings, see Customizing the hot keys on page 24. • For Up/Increase adjustment. Custom Key 2 • By default, the key is the hot key for Contrast.
1. Press any of the control keys to bring up the hot key menu. Select the main menu. 2. Go to Picture Advanced and Display Mode. (Menu) to access 3. Select an appropriate display mode. The setting will take effect immediately. Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images. See Picture Mode on page 31 for all the available picture modes. Go to Picture Advanced and Picture Mode for a desired picture mode.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select main menu. See Basic menu operation on page 23 for details. (Menu) to access the Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display PIP / PBP HDMI Picture Input DisplayPort Mini DisplayPort Picture Advanced Audio System 1. Select 2. Use 3. Select 4.
Item Function Range Mode Sets the PIP or PBP mode. • PIP PIP: the Picture-in-Picture (PIP) mode • PBP displays the main video source on the screen while the second source in an inset window. • OFF PBP: Allows to display images from two different video sources side-by-side. OFF: Disables PIP/PBP mode. PIP/PBP source Sets the second video source for the PIP/PBP • HDMI mode. • DisplayPort • Mini DisplayPort SWAP Videos from the main and the second sources are swapped on the screen.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Gamma Function Adjusts the tone luminance. The default value is 3 (the standard value for Windows). Range •1 •2 •3 •4 •5 Color Normal Temperature Reset Color Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Gamer1 For playing car racing games. Gamer2 For playing CS:GO games. Gamer3 For playing Battlefield games. Custom 1 Applies a combination of color settings defined by users. Custom 2 Range Color Vibrance Provides different sets of color settings. Once applied, you can adjust some of the color settings in the corresponding menus. 0 ~ 20 Low Blue Light Decreases the blue light emitted from the display to reduce the 0 ~ 10 risk of blue light exposure to your eyes.
Item HDMI RGB PC Range Function Range Determines the range of color scales. Select an option that • Auto matches the RGB range setting on the connected HDMI device.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Volume Picture Mute 92 50 Picture Advanced Audio System 1. Select 2. Use (Menu) from the hot key menu. or 3. Select 4.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display OSD Settings Language 5 sec. Picture Custom Key 1 Display Time 10 sec. Picture Advanced Custom Key 2 OSD Lock 15 sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • Română • Nederlands • Русский • Svenska • Português • •日本語 • 한국어 • 繁體中文 •简体中文 Display Time Adjusts the display time of the OSD menu. OSD Lock Prevents all the monitor settings from being accidentally changed.
Item Function Range Custom Key Sets the function to be accessed by custom key 1. 1 • Picture Mode • Color Vibrance • Brightness • Low Blue Light • Super Custom Key Sets the function to be accessed by custom key 2. 2 Custom Key Sets the function to be accessed by custom key 3. 3 Resolution • Display Mode • Volume • Contrast DDC/CI Allows the monitor settings to be set through the software • ON on the PC.
Item Reset All 38 Function Resets all mode, color and geometry settings to the factory default values.
Troubleshooting Frequently asked questions (FAQ) No image during computer startup process. Some previous graphic cards may not be compatible with new monitor models and will not be able to show BIOS screen during computer startup process. For more information on this hardware compatibility, please visit www.BenQ.com. The image is blurred.
The LED indicator is white or orange. • If the LED lights up in solid white, the monitor is powered on. • If the LED is illuminated in white and there is a message Out of Range on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the "Preset display modes" section from the link "Adjusting the Screen Resolution". • If the LED is illuminated in orange, the power management mode is active.
Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service.
