User's Manual
Table Of Contents
- Copyright
- Disclaimer
- Product support
- Power safety
- Getting started
- Getting to know your monitor
- How to assemble your monitor hardware
- Getting the most from your BenQ monitor
- How to adjust your monitor
- The control panel
- 5-way controller and basic menu operations
- Setting up your monitor for different scenarios
- Switching the inputs quickly with the looping key
- Working with the Quick Menu
- Available menu options to each Color Mode
- Adjustable OSD settings
- Working with the HDRi hot key
- Adjusting screen brightness automatically (Bright Intelligence Plus)
- Working with HDR technology
- Choosing an audio scenario
- Adjusting display mode
- Choosing an appropriate color mode
- Connecting the monitor to your MacBook series product
- Enabling color vision accessibility (Color Weakness)
- Activating FreeSync Premium
- Working with Video Format Support technology
- Initial setup for playing games at 144 Hz
- Navigating the main menu
- Troubleshooting
53
Sensors
HDR
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or visit the
local website from www.BenQ.com for more support and local customer service.
The light sensor of the monitor does not work well.
The light sensor is located at the front bottom of the monitor. Please check:
• If you have removed the sensor protection sticker.
• If the Bright Intelligence / Bright Intelligence Plus function has been turned on. Check Eye Care
> B.I.+ (Bright Intelligence Plus).
• If there are any obstacles in front of the sensor that keep the
sensor from detecting the light properly.
• If there are any objects or clothing in bright colors in front of the
sensor. Bright colors (especially white and fluorescent colors)
reflect light and the sensor cannot detect the main light sources.
There is a message HDR: Emulated showing on the screen.
This means the input content is not HDR-compatible and the monitor is in HDR-emulated mode.
Refer to Working with HDR technology on page 34 to check if a supported player, content, and
the certified cable are used.