EW Series LCD Monitor User Manual Downloaded from ManualMonitor.
Copyright Copyright © 2013 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Care And Cleaning • Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners. • Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-in installation unless proper ventilation is provided.
Table of Contents Copyright ......................................................................................................................................2 Getting started .............................................................................................................................5 Getting to know your monitor ................................................................................................7 Front view....................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.) Power Adapter Getting started Downloaded from ManualMonitor.
Video Cable: D-Sub Video Cable: HDMI (Optional accessory, sold separately) Video Cable: MHL Audio Cable (Optional accessory, sold separately) Cable strap • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. For cables that are not supplied with your product, you can purchase them separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.
Getting to know your monitor Front view 1. Control buttons 2. Power button 1 2 Back view 3 4 5 6 8 10 9 8 3. D-Sub socket 4. HDMI socket 5. HDMI / MHL socket 6. Audio Line In 7. Kensington lock slot 8. Speakers 9. Headphone jack 10. DC power input jack 7 • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region. Getting to know your monitor Downloaded from ManualMonitor.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 11 - 12. 8 Getting to know your monitor Downloaded from ManualMonitor.
How to assemble your monitor hardware If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. 1. Attach the monitor base. Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty.
Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Tighten the screw that fixes the stand to the monitor. To secure or release a screw, a screwdriver or a coin is required. 2 1 Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
2. Connect the PC video cable. Either To Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use. To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor.
3. Connect the audio cable. Connect the audio cable between the socket on the rear of the monitor (Line In) and your computer audio outlet. You may connect headphones to the headphone jack found next to the Line In jack of the monitor. 4. Connect the power cable to the monitor. Connect the power cord to the power adapter. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 2 1 5. Organize the cables.
6. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 16 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to use the phone holder The phone holder is designed to hold your mobile device (e.g. smartphone) when connected to the monitor using the MHL cable. 1. Open the phone holder. Open the cover of the phone holder, and the inner cover will flip open. 1 2 2. Place the mobile device on the holder. Connect the device to your monitor using the MHL cable as instructed in To Connect the MHL Cable on page 11.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 8 and Windows 7 Operating System (OS).
How to install on Windows 8 system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off. How to adjust your monitor Downloaded from ManualMonitor.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions. 3. Select Menu to access the main menu. 4. In the main menu, follow the icons next to the control keys to make adjustments or selection.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Input. To change the default settings, see Customizing the hot keys on page 24. • For Down/Decrease adjustment. Custom Key 2 Custom Key 3 Function / • By default, the key is the hot key for Volume. To change the default settings, see Customizing the hot keys on page 24. • Enters sub menus. • Selects menu items. Menu • Activates the main menu. • Returns to the previous menu. Exit Exits OSD menu.
Picture optimization The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the currently displayed image to the screen. When you connect a digital input signal using a digital (MHL or HDMI) cable to your monitor, the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images. See Picture Mode on page 31 for all the available picture modes. Go to Picture Advanced and Picture Mode for a desired picture mode. If Low Blue Light is preferred, press the first control key (Custom Key 1) and select one of the low blue light modes from the list.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press Menu to access the main menu. See Basic menu operation on page 22 for details. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Auto Adjustment Picture Input Picture Advanced H. Position Audio V. Position System Pixel Clock 50 Phase 1. Select Menu from the hot key menu. 2. Use 3. Select 4. Use or to select Display.
Item Pixel Clock Function Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. See also: Picture optimization on page 24. Range 0 to 100 Not applicable to a digital input signal. Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal. See also: Picture optimization on page 24. Not applicable to a digital input signal. 28 Navigating the main menu Downloaded from ManualMonitor.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Brightness Normal Picture Contrast Bluish Picture Advanced Sharpness Reddish Audio Gamma User Define System Color Temperature R 50 B G 100 100 100 Hue Saturation Reset Color 1. Select Menu from the hot key menu.
Item Function Color Normal Temperature 30 Range Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Item Function Low Blue Light Range Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. The value for each Low Blue Light mode indicates how much blue light is decreased compared with the Standard mode. Multimedia For viewing multimedia files. -30% Web Surfing For web surfing. -50% Office For office works or office environment. -60% Reading For reading e-books or documents.
Item Display Mode Function Range This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Picture Mode, different Display Mode option is pre-set. Change the setting if needed. Color Format Full Scales the input image to fill the screen. Ideal for 16:9 aspect images.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Volume Picture Mute Picture Advanced Audio Only Mode Audio Audio Select 92 50 System 1. Select Menu from the hot key menu. 2. Use or 3. Select 4. Use to select Audio.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display OSD Settings Language 5 Sec. Picture Custom Key 1 Display Time 10 Sec. Picture Advanced Custom Key 2 OSD Lock 15 Sec. Audio Custom Key 3 20 Sec. System DDC/CI 25 Sec. HDMI Auto Switch 30 Sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • SiCG/BiH/CRO • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. • 5 sec. • 10 sec. • 15 sec. • 20 sec. • 25 sec. • 30 sec.
Item Function Range Custom Key Sets the function to be accessed by custom key 1. 1 • Picture Mode • Low Blue Light • Display Mode • Brightness • Contrast • Auto Custom Key Sets the function to be accessed by custom key 2. 2 Custom Key Sets the function to be accessed by custom key 3. 3 Adjustment • Volume • Mute • Input • Super Resolution • Smart Focus DDC/CI Allows the monitor settings to be set through the software • ON on the PC.
Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the "Adjusting the refresh rate" section on the link "Adjusting the Screen Resolution".
Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse.
No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Sound cannot be muted. • Restart your computer. • Update the graphics and/or audio driver.
