User's Manual

BenQ DC 5530 User’s Manual
Troubleshooting (Error Message Table)
41
English
TROUBLESHOOTING (ERROR MESSAGE TABLE)
Symptoms Causes Solutions
The power won’t turn on.
• The battery is out of power.
• The AC power adapter is
not well connected or
damaged.
• Use the battery charger to charge the
battery.
• Make sure the AC power is
connected and it's not damaged.
The power turns off during
use.
• The battery is out of power.
• Auto power off.
• The battery/SD card cover
is opened when in process.
• The adapter has not been
connected properly.
• Use the battery charger to charge the
battery.
• Switch on the Power .
• Do not opened the battery/SD card
cover when camera is under
operating.
• Connect the adapter correctly.
The battery power is draining
quickly.
• The extemal temperature is
too cold.
• The battery is not used for a
long time.
• Keep the camera away from extreme
temperatures.
• Recharge the battery with battery
charger.
The camera does not take
pictures when the shutter
button is pressed .
• The camera is not set at
Recording Mode.
• The battery is weak.
• The power has not been
switched on.
• Set the Mode Dial at Recording
Mode.
• Replace the battery with a new one.
• Switch on the power.
The close-up image is blurred.
• You should select the
correct focus range.
• If the subject is around 9 cm, select
macro mode from mode dial.
The flash does not fire.
• The camera flash is turned
off.
• The light source is sufficient.
• Set the flash mode to Auto Flash or
Fill-in Flash mode.
There is something wrong with
the color of the captured
image.
• White Balance is not set
properly.
• Set white balance to Auto mode or
other suitable mode.
The picture is too bright or too
dark.
• There is excessive or
inadequate exposure.
• Reset exposure compensation.
The LCD monitor is not clear.
• The LCD monitor plastic
cover is dirty.
• You should clean the LCD cover.
The camera cannot download
images to the PC.
• Cable is not connected
properly.
• Camera is off.
• There are no battery or the
adapter is not well
connected.
• OS is not Window 98SE/
2000/ME/XP or PC is not
equipped with USB port.
• USB driver is not installed.
• Check the cable connection.
• Turn on the power.
• Load new battery or check the AC
power adapter connection.
• Install Windows 98SE/2000/ME/XP
and USB Port.
• Install USB Driver.