LCD Monitor User Manual Business Monitor | BL Series
Copyright Copyright © 2019 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible. • This product should be operated from the type of power indicated on the marked label.
• The equipment is to be secured to the building structure before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. • Always unplug the product from the power outlet before cleaning.
Table of Contents Copyright ...................................................................................................................................... 2 Getting started ............................................................................................................................. 7 Getting to know your monitor ..............................................................................................10 Front view ..................................................................
System menu ............................................................................................................................................. 58 ECO menu (selected models only) ...................................................................................................... 62 Troubleshooting ....................................................................................................................... 64 Frequently asked questions (FAQ) ............................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.
Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
USB Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Getting to know your monitor Front view (Models with Bright Intelligence function) (BL2381T) 1 1 2 1. 2. 3. 4.
Back view 1. Input and output ports (vary by model, see Input and output ports on page 11) 2. Stand release 3. Cable cover 4. Kensington lock slot LINE IN D-SUB 1 3 2 4 • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region. Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details. BL2480 / BL2480T / BL2780 / BL2780T 1. AC power input jack 2.
BL2283 LINE IN D-SUB 1 3 4 5 6 BL2381T 1. 2. 3. 4. 5. 6. 7. 8. AC power input jack DisplayPort socket HDMI socket D-Sub socket Audio Line In Headphone jack DVI-D socket USB 3.0 port (upstream; connecting to the PC) 9. USB 3.
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 21 - 22.
Models with DVI inputs LINE IN D-SUB BL2483 / BL2483T Speakers / Headphone PC / Notebook 14 Getting to know your monitor Speakers / Headphone PC / Notebook
BL2283 LINE IN D-SUB Speakers / Headphone PC / Notebook Getting to know your monitor 15
BL2381T Speakers / Headphone USB peripherals PC / Notebook 16 Getting to know your monitor
BL2581T USB peripherals Speakers / Headphone PC / Notebook Getting to know your monitor 17
BL2783 Speakers / Headphone PC / Notebook The location and available input and output jacks may vary depending on the purchased model.
How to assemble your monitor hardware (for models without height adjustment stand) • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. • The illustrations in this document are for your reference only and may look different from the appearance of the product. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
Tighten the thumbscrew on the bottom of the monitor base as illustrated. 1 2 Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. Your monitor is an edge to edge monitor and should be handled with care.
2. Remove the cover of the cable management system. 1 The stand arm also works as a cable management system that helps keep the cables neat and clean. Slide the cable cover up to align the marking on the cable cover with the unlock icon on the stand arm. Remove the cover as illustrated. You can have one power cord, two video cables, and one audio cable routed together. 2 Pass a cable through the cable management hole on the stand arm first while cabling. Start with the ones with bigger connectors.
Or To Connect the D-Sub Cable Pass the cable through the cable management hole on the stand arm first. Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. LINE IN D-SUB Tighten all finger screws to prevent the plugs from accidently falling out during use.
5. Connect the headphone. You may connect headphones to the headphone jack found on the rear of the monitor. LINE IN D-SUB 6. Connect the audio cable. Connect the audio cable between the socket on the rear of the monitor (Line In) and your computer audio outlet. LINE IN D-SUB 7. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor.
9. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and select an input source by the OSD control keys. The displayed input icons vary depending on the available video inputs of the purchased model.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
3. Remove the monitor base. Release the thumbscrew on the bottom of the monitor base and detach the monitor base as illustrated.
Using the monitor wall mounting kit (for models without height adjustment stand) The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions • Install your monitor and monitor mounting kit on a wall with flat surface.
2. Follow the instruction manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.
Assembling your monitor with a height adjustment stand How to attach the monitor base • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The illustrations in this document are for your reference only and may look different from the appearance of the product. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
• You might want to adjust the monitor stand height. See Adjusting the monitor height on page 32 for more information. Your monitor is an edge to edge monitor and should be handled with care. Adjust the screen angle by placing your hands on the top and on the base of the monitor as illustrated. Excessive force on the display is prohibited. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
How to detach the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Gently lift the display up and extend the stand to the maximum extended position. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
Adjusting the monitor height To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operation system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operation system for details. 2. Fully extend the monitor and tilt it.
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions: • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. 42 Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions. 3. Select (Menu) to access the main menu. 4. In the main menu, follow the icons next to the control keys to make adjustments or selection.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Input. To change the default settings, see Customizing the hot keys on page 45. (BL2483 / BL2783) By default, the key is the hot key for Bright Intelligence. To change the default settings, see Customizing the hot keys on page 45. • For Down/Decrease adjustment.
Picture optimization The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the currently displayed image to the screen. When you connect a digital input signal using a digital (DVI, HDMI, or DP) cable to your monitor, the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images. See Picture Mode on page 54 for all the available picture modes. Go to Picture Advanced and Picture Mode for a desired picture mode. If Low Blue Light is preferred, select Low Blue Light to enable it. And go to Eye Care and Low Blue Light to select one of the low blue light modes from the list.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press the main menu. See Basic menu operation on page 43 for details. (Menu) to access Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Eye Care menu (selected models only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Bright Intelligence Low Blue Light Function Range Turns the Bright Intelligence function on or off. The built-in light sensor works with Bright Intelligence technology to detect the ambient light, image brightness and contrast, and then balance the screen automatically. • ON • OFF Light Meter Sets to display the light condition around the • ON monitor on the screen. • OFF Sensor Sensitivity Adjusts sensitivity of light sensor to change the brightness range to be detected.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Auto Adjustment Picture Input Picture Advanced H. Position Audio V. Position System Pixel Clock 50 Phase 1. Select 2.
Item Function Range Input Use this to change the input to that appropriate to your video cable connection type. • D-Sub • DP (for models with DP inputs) • DVI (for models with DVI inputs) • HDMI H. Position Adjusts the horizontal position of the screen image. 0 to 100 V. Position Adjusts the vertical position of the screen image. 0 to 100 Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. See also: Picture optimization on page 45.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Gamma Function Range Adjusts the tone luminance. The default value is 3 (the standard value for Windows). Color Normal Temperature •1 •2 •3 •4 •5 Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Color Weakness Range Adjusts color matching representation for people with color vision deficiency to distinguish colors easily. You are provided with Red Filter and Green Filter on this monitor. Go to Eye Care > Color Weakness and choose one as needed. See Color Weakness on page 49 for more information. Movie For viewing videos. Game For playing video games. Photo For viewing still images.
Item Color Format Function Range Determines the color space (RGB or YUV) based on the detected video signal. You might need to manually set the Color Format if colors shown on the monitor screen do not display properly. If the input source is HDMI, color format is not selectable. In other words, Color Format is automatically set depending on the input video source. HDMI RGB PC Range 56 RGB • For D-Sub (VGA) input source from PC. • For DVI input source.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Volume Picture Mute Picture Advanced Auto Detect 92 50 Audio System 1. Select 2. Use 3. Select item. 4.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display OSD Settings Language 5 Sec. Picture Custom Key 1 Display Time 10 Sec. Picture Advanced Custom Key 2 OSD Lock 15 Sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • Română • Nederlands • Русский • Svenska • Português • •日本語 •한국어 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. OSD Lock Prevents all the monitor settings from being accidentally changed.
Item Function Custom Key Sets the function to be accessed by custom key 1. 1 Custom Key Sets the function to be accessed by custom key 2. 2 Custom Key Sets the function to be accessed by custom key 3. 3 Range • Picture Mode • Low Blue Light • Display Mode • Brightness • Contrast • Auto Adjustment • Volume • Mute • Input DDC/CI Allows the monitor settings to be set through the software • ON on the PC.
Item Reset All Function Resets all mode, color and geometry settings to the factory default values.
ECO menu (selected models only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display ECO Sensor ON Picture ECO Sensor Meter OFF Picture Advanced Sensor Range Audio System Eco 1. Select 2.
Item Function ECO Sensor Sets to display the countdown to turn off the monitor. Meter Sensor Range Decides how far the sensor can detect.
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. • If a VGA extension cable is used, remove the extension cable for the test.
The image is displaced in one direction. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention.
No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Sensors (selected models only) The light sensor of the monitor does not work well. The light sensor is located at the front bottom of the monitor.
