BL2411PT LCD Monitor User Manual
Copyright Copyright © 2013 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.
Table of Contents Copyright ......................................................................................................................................2 Getting started .............................................................................................................................5 Getting to know your monitor ................................................................................................7 Front view....................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: DP (Optional accessory, sold separately) Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. For cables that are not supplied with your product, you can purchase them separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Getting to know your monitor Front view 1. Light sensor / Eco sensor 2. Control buttons 3. Power button 1 2 3 Back view 4. Power switch 5. AC power input jack 6. Cable clip 7. Line In 8. Headphone jack 9. DisplayPort socket 10. DVI-D socket 11. D-Sub socket 12. Kensington lock slot 4 5 6 7 8 9 10 11 12 • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 10 - 11.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. 1. Attach the monitor base. Please be careful to prevent damage to the monitor.
Extend the stand to the maximum extended position. And rotate the monitor 90 degrees counterclockwise as illustrated. You might want to adjust the monitor stand height. See Adjusting the monitor height on page 14 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. -5O ~ +20O 2. Connect the PC video cable Do not use both DVI-D cable and D-Sub cable on the same PC.
To Connect the DVI-D Cable Or Connect the plug of the DVI-D cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use. To Connect the DP Cable Or Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket.
4. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 5. Route the cables via the cable clip. 6. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Switch the power switch next to the AC power input jack to ON.
How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Adjusting the monitor height If you prefer to lower the monitor stand height, push the stand downward while holding both left and right sides of the monitor. • Avoid placing hands near the bottom of the monitor stand as the descending stand might cause personal injuries. Keep children out of reach of the monitor while performing this operation.
If the height release in the proceeding operation cannot be pressed down, press the top of the monitor once as illustrated on the right before you proceed.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operating system for details. 2. Fully extend the monitor and tilt it.
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with -5° to + 20° monitor tilt, 90° (left and right total) monitor swivel, and 130 mm monitor height.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material is stable to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 8 and Windows 7 Operating System (OS).
How to install on Windows 8 system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off. The control keys are embedded in a touchpad and are indicated by the LED indicators. Touch of an LED indicator represents pressing the corresponding control key.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. The top three controls are custom keys and are designated for particular functions. 3. Select Menu to access the main menu. 4. In the main menu, follow the icons next to the control keys to make adjustments or selection.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Input. To change the default settings, see Customizing the hot keys on page 27. • For Down/Decrease adjustment. Custom Key 2 Custom Key 3 Function / • By default, the key is the hot key for Volume. To change the default settings, see Customizing the hot keys on page 27. • Enters sub menus. • Selects menu items. Menu • Activates the main menu. • Returns to the previous menu. Exit Exits OSD menu.
Picture optimization The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the currently displayed image to the screen. When you connect a digital input signal using a digital (DVI or DP) cable to your monitor, the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
Choosing an appropriate picture mode for reading Your monitor features a picture mode that is suitable for reading e-books and documents. 1. Press any of the control keys to bring up the hot key menu, and press Menu to access the main menu. 2. Go to Picture Advanced and Picture Mode. 3. Select Reading. The setting will take effect immediately.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press Menu to access the main menu. See Basic menu operation on page 25 for details. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Auto Adjustment Picture Input Picture Advanced H. Position Audio V. Position System Pixel Clock Ergonomics Phase 50 Eco 1. Select Menu from the hot key menu. 2. Use or 3. Select 4. Use to select Display.
Item Pixel Clock Function Range Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. See also: Picture optimization on page 27. 0 to 100 Not applicable to a digital input signal. Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal. See also: Picture optimization on page 27. 0 to 63 Not applicable to a digital input signal.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Brightness Normal Picture Contrast Bluish Picture Advanced Sharpness Reddish Audio Gamma User Define System Color Temperature Ergonomics Hue Eco Saturation R 50 B G 100 100 100 Reset Color 1.
Item Function Color Normal Temperature Range Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color. User Define The blend of the Red, Green and Blue primary • R (0~100) colors can be altered to change the color tint of • G (0~100) the image.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Picture Mode Standard Picture Senseye Demo Movie Picture Advanced Dynamic Contrast Photo Audio Overscan sRGB System Display Mode Reading Ergonomics Color Format Eco Eco 50 M-book User 1.
Item Function Range Eco For saving electricity with low power consumption by providing minimum brightness for all running programs. M-book Minimizes the visual differences between the monitor and the connected MacBook series product. User Applies a combination of picture settings defined by users. Senseye Demo Displays the preview of screen images under the selected • ON mode from Picture Mode.
Item Color Format Function Determines the color space (RGB or YUV) based on the detected video signal. You might need to manually set the Color Format if colors shown on the monitor screen do not display properly. If the input source is DP, color format is not selectable. In other words, Color Format is automatically set depending on the input video source. 36 Navigating the main menu RGB • For D-Sub (VGA) input source from PC. • For DVI input source.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Volume Picture Mute Picture Advanced Audio Select 92 50 Audio System Ergonomics Eco 1. Select Menu from the hot key menu. 2. Use 3. Select 4. Use or to select Audio.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display OSD Settings Language 5 Sec. Picture Custom Key 1 Display Time 10 Sec. Picture Advanced Custom Key 2 OSD Lock 15 Sec. Audio Custom Key 3 20 Sec. System DDC/CI 25 Sec. Ergonomics DP Auto Switch 30 Sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • SiCG/BiH/CRO • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. • 5 Sec. • 10 Sec. • 15 Sec. • 20 Sec. • 25 Sec. • 30 Sec.
Item Function Custom Key Sets the function to be accessed by custom key 1. 1 Custom Key Sets the function to be accessed by custom key 2. 2 Custom Key Sets the function to be accessed by custom key 3. 3 Range • Picture Mode • Display Mode • Brightness • Contrast • Auto Adjustment • Volume • Mute • Input • Eye Protect • Eye Protect Meter • ECO Sensor • ECO Sensor Meter • Smart Reminder DDC/CI Allows the monitor settings to be set through the software • ON on the PC.
Item Reset All Function Resets all mode, color and geometry settings to the factory default values.
Ergonomics menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Eye Protect ON Picture Eye Protect meter OFF Picture Advanced Smart Reminder Audio Time Interval (min.) System Duration (sec.) Ergonomics Eco 1. Select Menu from the hot key menu. 2. Use or 3. Select 4.
Item Function Range Smart Reminder Decides to display the pop-up message that reminds you to • ON rest your eyes. • OFF Time interval (min.) Sets the interval of the reminder message. • 20 • 40 • 60 • 80 • 100 Duration (sec.) Sets the time the reminder message lasts on the screen. •5 • 10 • 15 • 20 • 25 Alternatively, when the reminder message is displayed, press any key except the power button to hide the message.
Eco menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display ECO Sensor ON Picture ECO Sensor Meter OFF Picture Advanced Sensor Range Audio System Ergonomics Eco 1. Select Menu from the hot key menu. 2. Use or 3. Select 4. Use to select Eco.
Item Function ECO Sensor Sets to display the countdown to turn off the monitor. Meter Sensor Range Decides how far the sensor can detect.
Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the "Adjusting the refresh rate" section on the link "Adjusting the Screen Resolution".
Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse.
No sound can be heard from the built-in speakers: • Check whether Line In is properly connected. • Increase the volume (volume may be muted or too low). • Remove your headphone and/or external speakers. (If they are connected to the monitor, the built-in speakers are automatically muted.) The light sensor of the monitor does not work well. The light sensor is located at the front bottom of the monitor. Please check: • If the Eye Protect function is set to ON. Check Ergonomics > Eye Protect.
