User Manual
Table Of Contents
- Copyright
- Disclaimer
- Product support
- Q&A index
- Safety precautions
- Getting started
- Getting to know your monitor
- How to assemble your monitor hardware (for monitors with height adjustment stand)
- How to assemble your monitor hardware (for monitors without height adjustment stand)
- How to adjust your monitor
- The control panel
- 5-way controller and basic menu operations
- Setting up your monitor for different scenarios
- Switching the inputs quickly with the looping key
- Working with the Quick Menu
- Available menu options to each Color Mode
- Adjustable OSD settings
- Working with the HDRi hot key
- Adjusting screen brightness automatically (Bright Intelligence Plus)
- Working with HDR technology
- Choosing an audio scenario
- Adjusting display mode
- Choosing an appropriate color mode
- Connecting the monitor to your MacBook series product
- Enabling color vision accessibility (Color Weakness)
- Activating FreeSync™ Premium
- Working with Video Format Support technology
- Initial setup for playing games at 165 Hz
- Navigating the main menu
- Troubleshooting
61
Troubleshooting
Frequently asked questions (FAQ)
Imaging
The image is blurred.
Download Resolution file from the website (see Product support on page 3). Refer to
"Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and
make adjustments based on these instructions.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting
the Screen Resolution"
. Select the native resolution.
Pixel errors can be seen.
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration.
It has a yellow, blue or pink appearance.
Go to the selected color mode from Color Mode. Select Reset Color, and then choose YES to
reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.
The image is distorted, flashes or flickers.
Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting
the Screen Resolution"
. And then select the correct resolution, refresh rate and make
adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running at
its native resolution. To have the optimal display performance of each type of input sources, you
can use the Display Mode function to set a proper aspect ratio for the input sources. See Display
Mode on page 60 for details.