User Manual
Table Of Contents
- Copyright
- Disclaimer
- Product support
- Q&A index
- Safety precautions
- Getting started
- Getting to know your monitor
- How to assemble your monitor hardware
- Getting the most from your BenQ monitor
- How to adjust your monitor
- The control panel
- Basic menu operation
- Customizing the hot keys
- Adjusting display mode
- Choosing an appropriate picture mode
- Adjusting screen brightness automatically (Bright Intelligence, selected models only)
- Enabling color vision accessibility (Color Weakness)
- Working with the built-in microphone
- Charging the connected device via USB-C™ port
- Connecting multiple monitors via MST (Multi-Stream Transport)
- Navigating the main menu
- Troubleshooting
58 Troubleshooting
USB-C™ connection
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
visit the local website from Support.BenQ.com for more support and local customer service.
No video or audio output from the laptop with USB-C™ connection.
• Check the cable connections and menu settings in the following order.
• Check if the USB-C™ cable has been connected to the monitor and the laptop properly. See
Connect the PC video cable on page 17 for more information.
• Check if the input source has been selected to USB-C from Input.