Quick Start Guide
Table Of Contents
- Copyright
- Disclaimer
- Display installation guide
- Video wall installation guide
- Precautions
- Notes on moving the display
- Installing
- Installing edge finishing kit: PL460/PH460/PH550/PL550
- Making a daisy chain
- Different types of daisy chain
- Operating Instructions of Edge Alignment Kit/Pin: PL490/PL552/PL553/PH5501/PH5502
- Tiling: PL490/PL552/PL553/PH5501/PH5502
- Operating Instructions of Edge Alignment Kit/Pin: PL4901/PL5501/PL5502
- Tiling: PL4901/PL5501/PL5502
- Special signage installation guide
- Mounting installation
- Digital Signage Bar-Type Series
- Digital Signage Rotation/Portrait Guide
- Troubleshooting
- Preventing afterimage burn-in
- Appendix 1: Installation Checklists
- Appendix 2: Basic Troubleshooting Checklists for IFP & IL series
- Appendix 3: Basic Troubleshooting Checklists for Video Wall
- Appendix 4: Basic Troubleshooting Checklists for X-Sign
92 Appendix 3: Basic Troubleshooting Checklists for Video
Part II: problem resolving attempt & troubleshooting
The following checklist helps you identify the problem and resolve it quickly. In case a specific
problem occurs, refer to its related section and follow the check items to resolve the problem.
Contact the service provider if the problem cannot be resolved as instructed in this checklist.
Possible problems are:
Power
Try the following if the display cannot be powered up.
Video Wall
• Power • Video Wall • Compatibility
• Pictures • Color Management
Check item
Check if
completed
Does the
problem still
exist?
Ye s No
Please try replace the power cord.
Check if the power cable has been properly connected.
Please try to connect the display to a different power outlet.
Please confirm that the power supply is enough to support the
power for all displays.
Make sure the power switch (usually located at the rear of the
display) is switched on.
Check item
Check if
completed
Does the
problem still
exist?
Ye s No
Please use the line-interactive RS232 cable (if applicable).
Please upgrade the firmware if it is not the latest version.
Please check if all cables are working properly.