Quick Start Guide

87 Appendix 2: Basic Troubleshooting Checklists for IFP & IL
Condensation
Condensation on the inner side of the glass is a natural phenomenon when the temperature
and humidity of the air change quickly. Condensation may occur if the display is powered on
after not being used for a long time, or if the heating system of the room is switched on. And it
may last for hours.
Failed calibration
Add extender/repeater
Check the timing using is supported by the device.
Check item
Check if
completed
Does the
problem still
exist?
Ye s No
Check item
Check if
completed
Does the
problem still
exist?
Ye s No
Keep the display powered on for at least 24 hours.
Keep the display away from the window.
Check item
Check if
completed
Does the
problem still
exist?
Ye s No
Please try with the built-in calibration tool on the Windows
operating system.
Contact the service provider to see if a calibration software is
available.
Check item
Check if
completed
Does the
problem still
exist?
Ye s No
If the touch is not working, please add a USB hub/extender.
If there is no display, please add the display port repeater
(ex.HDMI repeater).