User's Manual Part 2

Troubleshooting Information 79
• Are the battery contact terminals clean? Seek your dealer’s help to clean the terminals.
• If the problem remains, please refer to the “Hard Reset” information on P.14.
Battery Charging Problems
Can not turn on the P50 when charging.
Can not turn on the P50 when charging.Can not turn on the P50 when charging.
Can not turn on the P50 when charging.
Check the following:
This shows that the battery is over-discharged when you find the indicator on P50 turns
to orange and the P50 can not be turned on while charging it. When the battery is over-
discharged, it loses all its electric power. Please charge the phone for over 30 minutes and
the system will boot up automatically.
Can not turn on the P50 after charging for over 30 minutes.
Can not turn on the P50 after charging for over 30 minutes.Can not turn on the P50 after charging for over 30 minutes.
Can not turn on the P50 after charging for over 30 minutes.
Check the following:
When you find that you still can not turn on the P50 after charging it for over 30 minutes,
this means that the P50 system enter the deep sleep mode incorrectly and it makes the P50
can not be turned on normally. Please note that if there are still some programs running
and they are not closed correctly before the P50 system enters the deep sleep mode, the
P50 will enter the sleep mode incorrectly.
Solutions: Step 1. Press the Power button.
Step 2. If step 1 doesn’t work, please activate soft reset. For detail information
about soft reset, please refer to "Soft reset" on page 13 in Chapter 3
Start Up.
Step 3. If step 2 doesn’t work, please activate hard reset.For detail information
about hard reset, please refer to "Hard reset" on page 14 in Chapter 3
Start Up. (Note: If you activate Hard Reset, all your data stored in the
P50 will be deleted. We suggest you to backup your files and data
regularly.)