User's Manual Part 2

78 Troubleshooting Information
Check the following:
• Is the phone in the Flight
FlightFlight
Flight mode? Switch it to the Phone on
Phone onPhone on
Phone on mode.
• Have you subscribed the MMS service to your network service provider? The MMS ser-
vice may require extra subscription.
• Has the MMS setting been correctly configured? Check the setting with your network
service provider.
• The status of phone memory. Is there enough space? Delete some files if necessary.
Cannot send or receive Email.
Cannot send or receive Email.Cannot send or receive Email.
Cannot send or receive Email.
Check the following:
• Check your Network connection.
• Has the Email setting been correctly configured? Check the setting with your Email ser-
vice provider.
Internet Problems
Cannot connect to the Internet.
Cannot connect to the Internet.Cannot connect to the Internet.
Cannot connect to the Internet.
• Please refer to the “Connections settings” illustrtion on P. 46.
Connection Problems
Cannot connect P50 to PC using the Data cable.
Cannot connect P50 to PC using the Data cable.Cannot connect P50 to PC using the Data cable.
Cannot connect P50 to PC using the Data cable.
Check the following:
• Is the power of P50 turned on?
• Check the Data cable.
• Make sure the ActiveSync is installed.
System Problems
Cannot turn on the phone.
Cannot turn on the phone.Cannot turn on the phone.
Cannot turn on the phone.
Check the following:
• Make sure that you have slided the battery lock to the lock position.
• Is the battery fully charged? Check the battery and fully charge it if necessary.