User Manual

6.11.01 S46 US DRAFT A31008-H5450-A5-*
93
Troubleshooting
Reset all settings to the factory default:
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# 9 9 9 9 #
G
Further information can be found on the Internet under:
http://www.siemens.com/productservice
Problem Possible causes Possible corrective measures
Message cannot be
sent.
Some service providers do not support
this service.
Check with your service provider.
Phone number of the service center is
not set or wrong.
Set service center (p. 41).
SIM card contract does not support this
service.
Contact your service provider.
Service center overloaded. Repeat message.
Addressee does not have a compatible
phone.
Check.
PIN error. Three wrong entries. Enter the MASTER PIN (PUK) provided
with the SIM according to the instructions.
If MASTER PIN or PIN has been lost, con-
tact your service provider.
Phone code error. Three wrong entries. Contact Siemens Service (p. 90).
Service provider
code error.
No authorization for this service. Contact your service provider.
Too few / too many
menu items.
Functions may have been added or re-
moved by your service provider via the
SIM card.
Check with your service provider.
No fax possible. Incorrect settings in the PC. Check settings (p. 88).
No authorization for this service. Contact your service provider.
Wrong infrared driver in the PC. Install latest infrared driver.
Mode set to "only TDMA." Set "automatic" or "only GSM."
Damage
Severe shock. Remove battery and SIM and insert them again. Do not dismantle the phone.