User Manual

6.11.01 S46 US DRAFT A31008-H5450-A5-*
92
Troubleshooting
Problem Possible causes Possible corrective measures
No connection to
network.
Signal weak. Move higher, to a window or open space.
Outside range. Check service provider coverage map.
Fixed mode. Switch mode or it to automatic (p. 81).
SIM card not valid. Reclaim at the service provider.
New network not authorized. Try manual selection or select a different
network (p. 80).
Network barring is set. Check barrings (p. 81).
Network overloaded. Try again later.
Phone loses net-
work.
Signal too weak. Reconnection to an other service provider is automatic
(p. 80).
Switching the phone off and on again
may
speed this up.
Communication dif-
ficult in car with
handsfree function
.
Ambient noise level too high
. Use Car Kit (Car Solutions, p. 96).
Calls not possible. Dialing error. New network not authorized (p. 80).
New SIM card inserted. Check for new restrictions.
Charge limit reached. Reset limit with PIN 2 (p. 52).
Credit used up. Load credit.
Certain uses of the
phone not possible.
Call restrictions are set. Barrings may have been set by your service provider.
Check barrings (p. 81).
The phone number has more
than 20 digits.
Check phone number.
Entries cannot be
made to Adress-
buch/Telefonbuch.
Adressbuch/Telefonbuch is
full.
Delete Adressbuch/Telefonbuch entries(p. 28).
Voice mail does not
work
Call divert to the mailbox not
set.
Set call divert to the mailbox (p. 53).
SMS (text mes-
sage)
d
flashes.
SMS memory full. Delete messages (SMS) to make room (p. 36).
Function cannot be
set.
Not supported by service
provider or registration re-
quired.
Contact your service provider.
Charge counter
does not work
(GSM).
Charge pulse not transmit-
ted.
Contact your service provider.