User Manual

6.11.01 S46 US DRAFT A31008-H5450-A5-*
91
Troubleshooting
If problems occur when using the phone, try to find a solution here first. If the problem persists,
contact your service provider or the Siemens Service.
Problem Possible causes Possible corrective measures
Phone cannot
be switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least two seconds.
Dead battery. Charge battery. Check charging indicator in the display.
Battery contacts dirty. Clean contacts.
See also below under:
"charging error"”
Standby time too
short.
Frequent use of the organizer
and games.
Restrict use if necessary.
Speed search active. Deactivate speed search (p. 77).
Display illumination on. Switch off display illumination (p. 76).
Unintentional keystroke (illumi-
nation!).
Activate key lock (p. 77).
Charging error
(charge icon not
displayed).
Battery totally discharged. 1) Plug in charger cable 2) Wait for approx. 5 - 10 min-
utes until the charge icon is displayed 3) Charge for
2-3
hours
(use only the charger provided).
Temperature out of range:
-0 °C to +40 °C.
Make sure the ambient temperature is right, wait a
while, then charge again.
Contact problem. Check power supply and connection to the phone.
Check battery contacts and device interface, clean
them if necessary, then insert battery again.
No power supply. Plug in to different socket or check voltage.
Wrong charger. Use only original SIEMENS accessories.
Battery faulty. Replace battery.
SIM error. SIM card not correctly inserted. Make sure that the SIM card is correctly inserted
(p. 12).
SIM card contacts dirty. Clean the SIM card with a dry cloth.
SIM card with wrong voltage. Use 3 V SIM cards only.
SIM card damaged
(e.g. broken).
Inspect the damage.
Return the SIM card to service provider.