User's Manual

147Questions & Answers
right page (147) of EF81 KESTREL FCC us-en, (31.01.2006, 10:24)
© BenQ Mobile 2006, Z:\EF81_KESTREL_1\output\FUG\KESTREL_FCC_us-en_060126_te_druck\Kestrel_FAQ.fm
Template: X75, Version 2.2;VAR Language: en; VAR issue date: 051116
PIN error/
PIN2 error.
Three wrong entries. Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Phone code error. Three wrong entries. Contact Service (page 148).
Service provider
code error.
No authorisation for this service. Contact your service provider.
Too few/too many
menu entries.
Functions may have been add-
ed or deleted by the service pro-
vider via the SIM card.
Check with your service provider.
No fax possible. Wrong settings in the PC. Check settings.
No authorisation for this service. Contact your service provider.
Charge meter does
not work.
Charge pulse is not transmitted. Contact your service provider.
Damage
Severe shock. Remove battery and SIM and re-insert them. Do not dismantle the phone!
Phone became wet. Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Stand mobile upright in an air current. Do not
dismantle the phone!
Problem Possible causes Possible solution
Reset all settings to factory default, page 132:
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