User's Guide
Table Of Contents
- Safety precautions
- SAR
- Telephone list (schematic)
- Display symbols
- Getting started
- Switching phone on and off/entering PIN
- General instructions
- Standard functions
- Security
- Text entry
- My phone
- Calling
- Default book
- Addressbook
- Phonebook
- Call records
- Time/charges
- Camera
- Main Inbox
- SMS
- MMS
- Voice message/mailbox
- CB services
- Surf & fun
- Setup
- My menu
- Fast access key
- Organizer
- Extras
- Media player
- My stuff
- Mobile Phone Manager
- Questions & Answers
- Customer care
- Product data
- Accessories
- U.S. FDA
- FCC/Industry Canada Notice
- Ten driving safety tips
- Intellectual property
- Menu tree
- Index
©
Siemens AG 2003, E:\Auftrag\Siemens\MobilePhones\CX65 Ulysses\us\LA\CX65_FAQ.fm
123Questions & Answers
VAR Language: American; VAR issue date: 16-Februar-2004
left page (123) of CX 65 Ulysses us-en, A31008-H7100-A1-1-7619 (24.03.2004, 10:18)
Text message can-
not be sent.
Service provider does not sup-
port this service.
Contact your service provider.
Phone number for service cen-
ter not set or incorrectly set.
Set service center (p. 53).
SIM card contract does not sup-
port this service.
Contact your service provider.
Service center too busy. Repeat message.
Recipient does not have a com-
patible phone.
Check.
EMS pictures &
sounds are not dis-
played on the desti-
nation phone
Destination phone does not sup-
port the EMS standard.
No Internet access
possible.
Incorrect WAP profile set, or
wrong or incomplete settings.
Check WAP settings (p. 77) contact your service
provider if necessary.
PIN error/
PIN2 error.
Three wrong entries. Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Phone code error. Three wrong entries. Contact Siemens Service (p. 124).
Service provider
Code error.
No authorization for this service. Contact your service provider.
Too few/too many
menu entries.
Functions may have been
added or deleted by the service
provider via the SIM card.
Check with your service provider.
No fax possible. Wrong settings in the PC. Check settings (p. 95).
No authorization for this service. Contact your service provider.
Charge meter does
not work.
Charge pulse is not transmitted. Contact your service provider.
Damage
Severe shock. Remove battery and SIM and re-insert them. Do not dismantle the phone!
Phone became wet. Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Stand mobile upright in an air current. Do not disman-
tle the phone!
Problem Possible causes Possible solution
Reset all settings to factory default p. 91:
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