Technical data

Fault or breakdown

6 720 610 600 GB (03.06)

8 Fault or breakdown

This product is supported in the UK by Worcester Heat Systems

Ltd. – part of the Bosch Group.

A specialist factory trained field SERVICE ENGINEER is available

to attend a breakdown or manufacturing fault occuring on this

appliance.

No charge will be made for parts and/or labour providing:

• An appliance fault is found and the appliance has been

installed within the past 24 months. Reasonable evidence of

this must be supplied on request.

A call-out charge will be made where:

• The appliance has been installed for over 24 months.

• Our Field Service Engineer finds no fault with the appliance

(see NOTE).

• The cause of breakdown is misuse or with other parts of your

plumbing/heating system, or with equipment not supplied by

Worcester.

NOTE: No appliance fault is found on over 30 % of all service call

outs.

If in doubt contact our British Gas on 0845 9 60 50 40.

IN THE EVENT OF AN APPLIANCE FAULT OR BREAK-

DOWN please contact your Service Centre (see over). Your serv-

ice administrator will arrange for an engineer to call with the

minimum of delay; under normal circumstances this will be within

the period 1-3 working days (excluding weekends) for priority

breakdown situations (no hot water and/or heating service).

INVOICES FOR ATTENDANCE AND REPAIR WORK CAR-

RIED OUT ON THIS APPLIANCE BY ANY THIRD PARTY

WILL NOT BE ACCEPTED.