Use and Care Manual

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Explanation of Displays
No display The Pro500 is in Dark mode. Press the BRT button to change the brightness.
(page 10)
PilotHWY One of the many Preferences. (pages 14-18)
Ka1 X9, The Pro500 has been set to Threat Display Mode in Programming.
or
K9 X1, (pages 12-13)
or
Ka9 K2 X1, etc.
Reset The Pro500 needs to cycle power. Unplug it from power socket and restart.
Power
Troubleshooting
Problem
The Pro500 beeps briefly at the
same location every day, but no
radar source is in sight.
The Pro500 does not seem sensitive
to radar or laser.
The Pro500 did not alert when a
police car was in view.
The Pro500’s display is not working.
The Pro500’s audible alerts are less
loud after the first few alerts.
The Pro500 bounces or sags on
windshield.
The Pro500’s power-on sequence
reoccurs while you are driving.
Your 14-year old son has changed
all 8 of the Programming options.
The Pro500 feels very warm.
Solution
• An X-band motion sensor or intrusion alarm is located
within range of your route. Use the AlertLock feature to
filter this signal out.
• Make sure that windshield wipers do not block
the
Pro500’s radar antenna and that the laser lens is not behind
tinted areas.
• Determine if your vehicle has an Instaclear
®
,
ElectriClear
®
or solar reflective windshield which may
deflect radar or laser signals.
• The Pro500 may be in City Mode.
• VASCAR (Visual Average Speed Computer and Recorder),
a stopwatch method of speed detection, may be in use.
• Officer may not have radar or laser unit turned on.
• Press the BRT button to deactivate Dark Mode.
• The Pro500 is in AutoMute Mode. See page 9 for details.
• The Pro500 is not making contact with the windshield to
provide stability. While holding down
the Pro500’s
EasyMount button, slide the Pro500 further back toward the
windshield so that the back top edge makes firm contact.
• A loose power connection or dirty lighter socket can
cause
the Pro500 to be briefly disconnected.
• You can return all of the user Preferences to the factory
defaults settings by holding down the “SEN” and “BRT”
buttons while you turn the Pro500 on.
• It is normal for
the Pro500 to feel warm.
Problem
The Pro500 will not turn on.
GPS indicator will not stop flashing.
AlertLock lock filter does not seem
to be working.
At first detect, numbers come up on
the display.
Solution
• Check that vehicle ignition is ON.
• Check that vehicle lighter socket is functional.
• Try
the Pro500 in another vehicle.
• The Pro500 does not have a clear view of the sky.
Reposition it or try it in another vehicle.
• Check to make sure the GPS button is on.
• SpeedCheck feature is on. You can turn it
off in Programming.