User's Manual

Troubleshooting
If Follow this checklist
I hear no door chime
sound in my hearing aids
when I press the Smart
hub test buttons
or
I hear no greeting signal
when I arrive at home
Check that the Smart hub is connected to mains
power, see Set up on page 5.
Check that the streamer is within range and paired
with the Smart hub, see Pairing on page 6–7.
Check that your hearing aids are paired with
easyTek or miniTek see Pairing Bluetooth®
devices in the separate user guides.
Check that your hearing aids are switched on,
the batteries are fresh and that the volume set-
ting is correct, see the hearing aid user guide.
The Smart hub’s lower
LED is pulsating in red
The streamer is out of range or not paired with
the Smart hub, see Pairing on page 6–7.
Welcome home signal
When you get home, for example after work, the Visit Smart hub will
automatically reconnect your hearing aids to the monitors in your house
(provided that the streamer is on).
Within minutes you will hear an acknowledge signal that tells you that
the system is up and running.
If you don’t hear the signal, see Troubleshooting on page 10.
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