User guide

Table Of Contents

5 Additional Information

1. Shortcut keys are derived from their respective programs’ default shortcuts. If you have changed

the default shortcuts in your program some of the KillerKeys shortcuts may not function properly.

Example: By default in Premiere Pro “J” is the shortcut for Rewind. If you have changed the

shortcut for Rewind to “R”, the KillerKeys shortcut for Rewind will not function. KillerKeys is

sending the default “J” command.

2. Some shortcut keys are mode specific and will not work in every area of the target program.

Example: “O” is the shortcut for Mark Out in the Timeline area of most editing applications.

However if your focus is on the Bin area, not the Timeline, clicking the KillerKeys shortcut for

Mark Out will not function.

3. Some KillerKeys shortcut keys may appear to be duplicates. Some programs have multiple

keyboard shortcuts for the same action. If the “Show Keystroke on Line Two” setting in the

KillerKeys Setting window is enabled these shortcut keys will display the same description but

different keystrokes.

Example: In Internet Explorer the shortcut keystroke for “Close Tab” is both Control+W and

Control+F4.

4. Some shortcuts may not function or be missing in the KillerKeys database. KillerKeys shortcuts

are created from the programs themselves and as such discrepancies in the shortcuts displayed

in a program, and the shortcuts which actually exist, can affect KillerKeys shortcut keys. If you

notice missing or non-working shortcuts please contact Bella Corporation so the shortcut keys

can be adjusted in future updates.

5.1 Obtaining Technical Support

We are confident that our product will provide you with many years of trouble free service, however

should you need assistance, we have provided you with a number of resources.

The support section of our web site (

www.KillerKeys.com/support ) is the best source for the latest

information and support on all our products. Please check the KillerKeys FAQs and Video Tutorials prior

to contacting us for technical support, as this will provide you with immediate answers to the most

common issues or concerns. On our site you will also find:

Software Updates

Settings Files

Instructional Videos

FAQs (Frequently Asked Questions)