User manual

17
Unblocking a SIM card
SomeSIMcardswillbeprovisionedwithaPersonalIdentificationNumber
(PIN)whichlocksuseraccesstoyourTurboStick.Whenusingablocked
SIMcard,youmaybeaskedtoenterthePINnumber.
ServiceprovidersfrequentlylimitthenumberofincorrectPINentry
attempts.IfyoufailtoenteracorrectPINwithinthenumberofpermitted
attempts,theSIMcardmaybecomeblocked.Youwillseeawarning
message on your last attempt.
In the event that the card becomes blocked, you have the ability to
re-enablethePINmechanismbyenteringaPersonalUnblockingKey(PUK).
YouwillbepromptedtoenteranewPINincombinationwiththePUKcode
tounblockandresetthePINlock.
IMPORTANT:Youwillhavealimitednumberofattemptstoenterthe
correct PUK code. If you fail to enter the correct code within the allowed
number of attempts, it will be necessary to replace the SIM card.
ThePUKisavailablethrougheCareatwww.bell.ca/mybell or by calling
BellClientCare.