User guide

5
Connecting a Landline phone to make and receive phone calls
If you have chosen to subscribe to voice service, simply plug your phone cord
into (RJ11) the phone jack on the back of the Turbo Hub and you are ready to
make calls. Refer to the Call Feature chart below for details on voice services
available on select Turbo Hub Flex Plan.
Call Features
Using Your
Feature
Activation
Code
Deactivation
Code
Message Centre/
Voicemail
Dial *98 to
access messages
Call Waiting
Flash/Link or
Hang-up
during call
*43# #43#
Call Display
Blocking (per call)
Per each
outgoing call
#31# (ten-digit
phone number)
Call Forwarding
– All Calls
*21* [ten-digit
phone number] #
#21#
Call Forwarding
– No Answer Transfer
*61* [ten-digit
phone number] #
#61#
Call Forwarding
– Busy Transfer
*67* [ten-digit
phone number] #
#67#
Call Forwarding
– Unreachable
*62* [ten-digit
number]#
#62#
Directory Assistance Dial 411
Emergency Call Dial 911
Client Care Dial 611
Collect Calls
Collect calls cannot be received on your Turbo Hub.
However, you can make an outgoing collect call.
Note:
- When calling 911 with this equipment, your location information may not be
available to the operator. Stay on the line so assistance can be provided.
- Turbo Hub does not support fax service.
- In the event of a power outage, voice service will not function.