User manual

Troubleshooting
Below is a list of indicator lights which outline the
status of your Turbo Stick.
LED COLOUR
SERVICE LED STATE DESCRIPTION
Blue Flashing
Solid
Ready to connect
Dual-Carrier
HSPA+
Network found
Connected to a network using
Dual-Carrier HSPA+
Green Solid HSPA+, 3G or 2G Connected to a network using
HSPA+, 3G or 2G
Yellow Flashing Searching for
service
Searching for service
Blue/Red Alternating Error Device error, contact support
Red Short solid
Long solid
Flashing
Initializing
Error
Error
Normal start-up, changes to yellow
quickly
Device error, remove and
reinsert
SIM card error, refer to page
21 for Troubleshooting
No Light Off No power or
incorrectly
inserted
The device is powered off. The
device bend angle is too narrow
or too wide; return the device to its
original position.
21