User manual

Troubleshooting

I can’t connect to the Internet wirelessly.

If you are unable to connect to the Internet from a wireless

computer, please check the following items:

1. Look at the lights on your wireless router. If you’re using a

Belkin Wireless Router, the lights should be as follows:

• The “Power” light should be on.

• The “Connected” light should be on, and not blinking.

• The “WAN” light should be either on or blinking.

If your Belkin Wireless Router’s lights have the above

characteristics, go to number

2 below.

If this is NOT the case, make sure:

• The router’s power cord is plugged in.

• All cables are connected between the router and the modem.

• All the modem’s LEDs are functioning correctly. If not, see

your modem’s user manual.

• Reboot the router.

• Reboot the modem.

If you continue to have issues, please contact Belkin

Technical Support.

If you are not using a Belkin Wireless Router, consult that router

manufacturer’s user guide.

2. Open your wireless utility software by clicking on the icon in

the system tray at the bottom right-hand corner of the screen.

If you’re using a Belkin Wireless Card, the tray icon should

look like this (the icon may be red or green):