User manual

26
Troubleshooting
VIDEO
Problem:
I am getting ghosting, shadowing, or fuzzy images on my monitor.
Solution:
•Checkthatallvideocablesareinsertedproperly.
•Checkthatthemonitoryouareusingsupportstheresolutionandrefresh-rate
setting on your computer.
•Checkthatthegraphicscardyouareusingsupportstheresolutionandrefresh-
rate setting on your computer.
•Connectthemonitordirectlyintothecomputerwithwhichyouarehavingtrouble
to see if the problem still appears.
Problem:
I am getting a black screen on my monitor.
Solution:
•Checkthatallvideocablesareinsertedproperly.
•Ifyouarenotusingapoweradapter,checkthatthekeyboardcableisconnected
and inserted properly between the computer and KVM Switch for the appropriate
port.
•Connectyourmonitordirectlytothecomputertoverifythatyourmonitoris
functioning properly.