Notebook Expansion Dock Belkin Tech Support US: 310-898-1100, ext. 2263 800-223-5546, ext. 2263 UK: 0845 607 77 87 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 800 616 1790 Europe: www.belkin.com/support Belkin Corporation 501 West Walnut Street Los Angeles, CA 90220, USA 310-898-1100 310-898-1111 fax Belkin B.V. Boeing Avenue 333 1119 PH Schiphol-Rijk, The Netherlands +31 (0) 20 654 7300 +31 (0) 20 654 7349 fax Belkin Ltd.
Notebook Expansion Dock User Manual F5U265
Table of Contents 1. Introduction .....................................................................1 2. Installation.......................................................................2 3. Troubleshooting Guide — General and Video ................ 10 4. Troubleshooting Guide — Ethernet and Network .......... 16 5. Troubleshooting Guide — Audio and Device .................. 18 6. Information ....................................................................
Introduction Congratulations and thank you for purchasing the Notebook Expansion Dock from Belkin (the Expansion Dock). It plugs into your notebook computer for one simple, fast connection for all your peripherals through your notebook’s ExpressCardTM slot. Now you can connect to more than one monitor at a time, or to just one big-screen monitor, for a superior, digital video experience.
Installation 1 2 3 4 5 6 IMPORTANT: Connect the Expansion Dock to your notebook and complete the installation process—including the software included on the CD-ROM that came in your package—before you connect your other devices to the Expansion Dock. NOTE: You must have administrator privileges to install the Expansion Dock drivers. If you do not have administrator privileges, log off Windows® and log in with a user name that has these privileges before beginning the installation. 1. 2.
Installation NOTE: If you connect a USB device to the Expansion Dock and it does not work as expected, test the device by connecting it directly to one of your notebook’s available USB ports. Ethernet Port The Expansion Dock’s Ethernet port is a USB 2.0-to-FastEthernet adapter. Connect a network cable (sold separately) to the Ethernet port for high-performance network access.
Installation 1 How do I disconnect the Expansion Dock? 1. lf the Expansion Dock is transferring data through one of its connections, wait until the data has finished transferring. 2. If you are connected using the Ethernet port, close your network connection. 3. Disconnect the ExpressCard cable and/or remove the ExpressCard from the notebook computer. 2 3 4 5 6 You can disconnect the Expansion Dock while the computer is running.
Installation Primary Mode Primary Mode displays what would usually be on your notebook on the monitor attached to the Expansion Dock. This mode allows you to use a larger monitor but turns your notebook’s screen off so that you can type on your computer without the distraction of two of the same displays.
Installation 1 • Keep your desktop on the notebook monitor and watch a DVD on your external monitor 2 To set up the Expansion Dock to operate in Extended Mode, follow these steps: 3 4 5 6 1. Position the mouse on top of the “B” icon in your computer’s system tray. 2. Select “Extended Mode”. 3. Your displays may flicker at this time and you may be asked to restart your computer. Mirror Mode Mirror Mode creates an identical display of your notebook screen on the external monitor.
Installation 1. Position the mouse on top of the “B” icon in your computer’s system tray. 2. Select “Mirror Mode”. 3. Your displays may flicker at this time and you will be asked to restart your computer. Adjusting Video Settings For any display mode you use, you can adjust the resolution of either the monitor attached to your Expansion Dock or your notebook display. Resolution refers to the number of columns and rows of pixels utilized by a display.
Installation 1 To change the resolution using the Windows Control Panel: 1. 2 Position the mouse anywhere on your notebook’s desktop, then right-click and select “Properties”. 2. 3 On the “Display Properties” screen, click the “Settings” tab. 3. To change the screen resolution or color quality, select those options on the screen. For an external monitor, you can select any resolution or color quality supported by that monitor. 5 4.
Installation application when you run the installation. However, if you did not install this driver at initial installation, you can do so at any time by repeating the driver-install process and selecting the application at the appropriate point. If your notebook goes into hibernate mode, the external monitor display keeps the same settings it had before the notebook went into hibernate mode when the notebook returns to an active state.
Troubleshooting Guide 1 2 3 4 If your Expansion Dock does not operate as expected, check these items to try and correct the problem. If the problem persists, please call Belkin Technical Support at 800-223-5546 ext. 2263. General The Expansion Dock does not appear to be on. 1. Check to be sure that the power adapter included with the Expansion Dock is plugged into the Expansion Dock and into a working electrical outlet.
Troubleshooting Guide 5. If the Expansion Dock still does not connect, you can test its operation with these steps: a. Make sure that the power adapter is connected to the Expansion Dock. b. Plug a USB device, such as a USB mouse, into one of the USB ports of the Expansion Dock. Restart your notebook. c. If Windows now finds new hardware, refer to “Installing the Software Drivers” above and follow the steps to reinstall the software drivers.
Troubleshooting Guide 1 2 3 4 5 6 If you check both of the above and your monitor still does not display correctly, you may need to reinstall the Expansion Dock driver. Follow these steps to make sure that the driver is properly installed: 1. Unplug the Expansion Dock from your notebook and restart your computer. 2. Insert the installation CD into your notebook’s CD-ROM or DVD drive. 3. If the CD does not automatically begin, double-click on the CD-ROM or DVD drive icon in Windows. 4.
Troubleshooting Guide When I close the lid of my notebook, the external monitor displays blurred images or other errors. Some applications, particularly DVD-player software, have difficulties with external monitors when the lid of a notebook is closed. To avoid this problem, we recommend doing one of the following: 1. Open the DVD-player software and play the movie AFTER closing the lid on your notebook. 2. While the DVD is playing, pause the movie before closing the lid.
Troubleshooting Guide 1 2 3 4 5 6 My monitor shows an “Unknown Resolution Mode” or similar message. An error message might appear if the screen resolution is set to a number that is not supported by either the Expansion Dock or the external monitor. Select a lower screen resolution until the Windows display appears on the monitor. The external monitor connected through the Expansion Dock is flickering. Flickering is usually associated with CRT monitors and caused by a low refresh rate.
Troubleshooting Guide I cannot play a DVD using the Expansion Dock. DVD playback is controlled by your notebook’s system and by the DVD application, not by the Expansion Dock. Many DVD-software packages are not capable of displaying a video image on a secondary monitor using the Expansion Dock’s Extended Mode. If you encounter this problem, change the video mode to Mirror or Primary Mode and try again. Belkin is actively working with DVD-player software authors to enable more modes on their software.
Troubleshooting Guide 1 2 3 4 5 In Extended Mode, if this message appears on the external monitor screen—“Due to limitations of your notebook’s display device, this video can only play back on one of your monitors. Please, move the video window completely onto that monitor.”—or, if an error message containing the word “overlay” appears, we recommend that you move the DVD-playback application to your notebook and restart the application. Ethernet Connection My Ethernet connection is not working. 1.
Troubleshooting Guide network and is not related to the Expansion Dock. If the status indicates a connection but there is still a problem with the operation of your Ethernet device, a problem might exist with the Expansion Dock. Please call Belkin Technical Support at 800-223-5546 ext. 2263. 1 2 3 Network Connection My network connection is not working. In order to connect to some networks, you may have to know the NIC-card address for the network card on the notebook.
Troubleshooting Guide 1 2 Audio I cannot adjust the volume from my notebook’s keyboard. 4 It the volume control does not work using the volume-control keys on your notebook, use the mouse to adjust volume using the controls from the notebook’s system tray. We also recommend using Microsoft Internet Explorer and pointing your browser to update.windows.com to update to the most recent version of Windows. 5 I cannot hear anything through my notebook’s speakers.
Troubleshooting Guide Devices Devices on the Expansion Dock’s USB ports do not operate. You must install the software drivers (as described in the “Installing the Software Drivers” section, above) in order for USB devices to work with the Expansion Dock. If you plug a device into a USB port on the Expansion Dock before you install the drivers, your notebook will not recognize the device and the device will not work. lf the software is installed and devices do not work, follow these steps: 1.
Troubleshooting Guide 1 2 3 Technical Support Technical support is available to all registered users of Belkin products. Web Support 4 You may find the answer to your problem in the Frequently Asked Questions (FAQ) section of the “Support Center” area on the Belkin website: www.belkin.com. 5 Telephone Support 6 There is no charge for technical support except longdistance charges where applicable. Please visit www.belkin. com for telephone-support hours.
Information FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin Corporation, of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the product: F5U265 to which this declaration relates: Complies with Part 15 of the FCC Rules.
Information 1 2 3 Belkin Corporation Limited Lifetime Product Warranty What this warranty covers. Belkin Corporation warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship. What the period of coverage is. Belkin Corporation warrants the Belkin product for the lifetime of the product. 4 What will we do to correct problems? 5 Product Warranty.
Information Belkin Corporation reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin Corporation for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin Corporation, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment.
