G Wireless Modem Router User Manual PM01218ea F5D7634-4 English Français Deutsch Nederl ands Español Italiano
Table of Contents Table of Contents sections 1 2 3 4 1 Introduction ���������������������������������������������������������������������������������������� 1 5 6 7 8 9 10 Encryption/Security ������������������������������������������������������������������������������ 33 Wireless Range Extension and Bridging ���������������������������������������������� 39 Firewall �������������������������������������������������������������������������������������������������� 41 Utilities ��������������
Introduction Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Thank you for purchasing the Belkin G Wireless Modem Router (the Router). In minutes you will be able to share your Internet connection and network your computers with your new Router. The following is a list of features that make your Router an ideal solution for your home or small office network.
Introduction Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Product Features Compatibility with both PCs and Mac® Computers Integrated 10/100 4-Port Switch The Router supports a variety of networking environments including Mac OS® 8.x, 9.x, X v10.x, AppleTalk® , Linux® , Windows® 95, 98SE, Me, NT® , 2000, XP, Vista® , and others. You need an Internet browser and a network adapter that supports TCP/IP (the standard language of the Internet).
Introduction Table of Contents sections 1 2 3 4 5 6 7 8 9 10 NAT IP Address Sharing Universal Plug-and-Play (UPnP) Compatibility Your Router employs Network Address Translation (NAT) to share the single IP address assigned to you by your Internet Service Provider while saving the cost of adding additional IP addresses to your Internet service account.
Introduction Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Benefits of a Home Network Advantages of a Wireless Network By following our simple setup instructions, you will be able to use your Belkin home network to: Mobility – you’ll no longer need a dedicated “computer room”—now you can work on a networked laptop or desktop computer anywhere within your wireless range • Share one high-speed Internet connection with all the computers in your home • Share resources, such as files, and ha
Make Sure You Have the Following Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Package Contents System Requirements • G Wireless Modem Router • • Quick Installation Guide An active ADSL service with a telephone wall jack for connecting the Router • RJ11 Telephone Cord – Gray • • RJ45 Ethernet Networking Cable – Yellow At least one computer with a Network Interface Card (NIC) and Internet browser installed and correctly configured • ADSL Micro Filter* • • Power Adapter TCP/IP
Make Sure You Have the Following Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Internet Connection Settings The Setup Assistant contains a database of Internet Service Providers (ISPs) in each country to help you set up your Router quickly.
Knowing your Router Table of Contents sections 1 2 3 4 6 8 9 10 The Router is equipped with eight LEDs on the front panel as described in the table below (from top to bottom): 1. Power – Green OFF Power off Solid Power on 2. LAN 1 to LAN 4 (1) (2) Power off or no Ethernet carrier is present Blinking Ethernet carrier is present and user data is going through Ethernet port Solid Ethernet carrier is present OFF (4) (5) Blinking Solid 7 – Green OFF 3.
Knowing your Router Table of Contents 4. ADSL sections 1 2 3 5 6 Power off or ADSL line connection is physically disconnected Blinking Handshaking or training is in progress Solid ADSL line connection is OK 8 9 The following figure illustrates the rear panel of your Router. – Green OFF No Internet connection Blinking Transmitting or receiving data Solid Connected to the Internet (6) (7) (8) (9) G Wireless Modem Router 7 Rear Panel – Green OFF 5.
Knowing your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 6. ADSL Line 8. Reset Button This port is for connection to your ADSL line. Connect your ADSL line to this port. The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the “Reset” button.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Setup Assistant Belkin has provided Setup Assistant software to make installing your Router a simple and easy task. You can use it to get your Router up and running in minutes. The Setup Assistant requires that your Windows 2000, XP, or Vista computer be connected directly to your ADSL and that the Internet connection is active and working at the time of installation.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 1.1 Brand-New Setup Follow these steps if you are not replacing an existing modem. If you are replacing an existing modem, skip to the next section, “Replacing an Existing Modem or Modem Router”. 1. Retrieve the yellow RJ45 cable that was included with your Router. First, connect one end to any yellow port labeled “to Wired Computers” on the back of your Router.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 1.2 Replacing an Existing Modem or Modem Router Unpack your new Router from the box and place it next to your computer. Raise the Router’s antennas. G Wireless Modem Router 8 9 10 1 3 Follow these steps if you currently have a modem or a modem router that you will be replacing with your new Router. 1. 7 4 ADSL 2 LAN 3 2. Locate the cable that connects your old modem to your computer.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Step 2: Set Up the Router – Run the Setup Assistant Software 1. Shut down any programs that are running on your computer at this time. Turn off any firewall or Internet-connection-sharing software on your computer. 3. Insert the CD into your computer. The Setup Assistant will automatically appear on your computer’s screen within 15 seconds. Click on “Go” to run the Setup Assistant.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 2.1 Select Country 2.2 Confirmation Screen Select your country from the drop-down box. Click “Begin” to continue. Verify that you have completed all QIG steps by checking the box to the right of the arrow. Click “Next” to continue.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 2.3 Progress Screen 2.4 Checking Settings Setup Assistant will show you a progress screen each time a step in the setup has been completed. The Setup Assistant will now examine your computer’s network settings and gather information needed to complete the Router’s connection to the Internet.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 2.5 Verifying Hardware Connections 2.6 Naming your Wireless Network The Setup Assistant will now verify your hardware connection. The Setup Assistant will display the default wireless network name or Service Set Identifier (SSID). This is the name of your wireless network to which your computers or devices with wireless network adapters will connect.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 2.7 Requesting Internet Account Info (if needed) 2.8 Configuring the Router If your Internet account requires a login and password, you will be prompted with a screen similar to the illustration below. Select your country or ISP from the drop-down boxes. The Setup Assistant will now configure your Router by sending data to the Router and restarting it. Wait for the on-screen instructions.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 2.9 Checking Internet Connection We are almost done. The Setup Assistant will now check your connection to the Internet.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Congratulations Troubleshooting You have finished installing your new Belkin Router. You will see the Congratulations screen when your Router can connect to the Internet. You can begin surfing by opening your browser and going to any website. If the Setup Assistant is not able to connect to the Internet, you will see the following screen.
Connecting and Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 2.10 Optional: Assistance Connecting Other Computers Once you have verified that your other wired and wireless computers are properly connected, your network is set up and working. You can now surf the Internet. Click “Next” to take you back to the main menu. This optional step will help you to connect additional wired and wireless computers to your network. Follow the on-screen instructions.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Understanding the Web-Based User Interface The home page shows you a quick view of the Router’s status and settings. All advanced setup pages can be reached from this page. (2) (3) (4) Using Web-Based Manager Once your host PC is properly configured, start your web browser and type the private IP address of the Router into the URL field: “192.168.2.1” and then click “Enter”.
Manually Configuring your Router Table of Contents 1. sections 1 2 3 4 Quick-Navigation Links Home Button 5. 8 9 10 Internet Status Indicator This indicator is visible in all pages of the Router, showing the connection status of the Router. When the indicator says “connection OK” in GREEN, the Router is connected to the Internet. When the Router is not connected to the Internet, the indicator will read “no connection” in RED.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 6. LAN Settings 9. Version Info Shows you the settings of the Local Area Network (LAN) side of the Router. Changes can be made to the settings by clicking the “LAN” “Quick Navigation” link on the left side of the screen. Shows the firmware version, boot-code version, hardware version, and serial number of the Router. 10. Page Name 7. Features The page you are on can be identified by this name.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 Changing LAN Settings All settings for the internal LAN setup of the Router can be viewed and changed here. LAN Settings Clicking on the header of the LAN tab (A) will take you to the LAN tab’s header page. A quick description of the functions can be found here. To view the settings or make changes to any of the LAN settings, click on “LAN Settings” (B) or to view the list of connected computers, click on “DHCP Client List” (C).
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 IP Address IP Pool The “IP address” is the internal IP address of the Router. The default IP address is “192.168.2.1”. To access the advanced setup interface, type this IP address into the address bar of your browser. This address can be changed if needed. To change the IP address, type in the new IP address and click “Apply Changes”. The IP address you choose should be a non-routable IP.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 DHCP Client List You can view a list of the computers, which are connected to your network. You are able to view the IP address of the computer, the host name (name of the computer in your network), and the MAC address of the computer’s network interface card (NIC). Pressing the “Refresh” button will update the list. If there have been any changes, the list will be updated.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Setting your ISP Connection Type to PPPoE or PPPoA PPPoE (Point-to-Point Protocol over Ethernet) is the standard method of connecting networked devices. It requires a user name and password to access the network of your ISP for connecting to the Internet. PPPoA (PPP over A™ ) is similar to PPPoE, but is mostly implemented in the UK. Select PPPoE or PPPoA and click “Next”.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Setting your Connection Type to Dynamic IP (1483 Bridged) Setting your ISP Connection Type to Static IP (IPoA) This connection method bridges your network and ISP’s network together. The Router will obtain an IP address automatically from your ISP’s DHCP server. This connection type is also called “Classical IP over A™ ” or “CLIP”, which your ISP provides a fixed IP for your Router to connect to the Internet. 1.
Manually Configuring your Router Table of Contents sections 1 2 3 4 Setting your Connection Type to Modem Only (Disable Internet Sharing) 5 6 7 8 9 10 DNS (Domain Name Server) Settings A “Domain Name Server” is a server located on the Internet that translates Universal Resource Links (URLs) like “www.belkin.com” to IP addresses. Many ISPs do not require you to enter this information into the Router.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Using DDNS (Dynamic DNS) Setting up the Router’s Dynamic DNS Update Client The DDNS service allows you to alias a dynamic IP address to a static host name in any of the many domains DynDNS.org offers, allowing your network computers to be more easily accessed from various locations on the Internet. DynDNS.org provides this service, for up to five host names, free to the Internet community. TZO.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Wireless The “Wireless” tab lets you make changes to the wireless network settings. From this tab, you can make changes to the wireless network name (SSID), operating channel, and encryption security settings. Channel and SSID 1. Changing the Wireless Network Name (SSID) 2. To identify your wireless network, a name called the SSID (Service Set Identifier) is used.
Manually Configuring your Router Table of Contents 3. sections 1 2 3 4 4. Using the Wireless Mode Switch 6 7 8 9 10 Changing the Wireless Channel There are a number of operating channels from which to choose. In the United States, there are 11 channels. In the United Kingdom and most of Europe, there are 13 channels. In a small number of other countries, there are other channel requirements. Your Router is configured to operate on the proper channels in which the country you reside.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Encryption/Security Securing your Wi-Fi Network Here are a few different ways you can maximize the security of your wireless network and protect your data from prying eyes and ears. This section is intended for the home, home-office, and small-office user. At the time of this User Manual’s publication, there are four encryption methods available.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Wired Equivalent Privacy (WEP) WEP is a common protocol that adds security to all wireless products that are compliant with Wi-Fi. WEP was designed to give wireless networks the equivalent level of privacy protection as a comparable wired network.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Wi-Fi Protected Access (WPA) WPA2 WPA is a new Wi-Fi standard that was designed to improve upon the security features of WEP. To use WPA security, the drivers and software of your wireless equipment must be upgraded to support WPA. These updates will be found on the wireless vendors’ websites. There are two types of WPA security: WPA-PSK (no server) and WPA (with 802.1x radius server).
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Sharing the Same Network Keys For a Windows XP computer that does not have Service Pack 2 (SP2), a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access (KB 826942)” is available for free download at http:// www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=0 09D8425-CE2B-47A4-ABEC-274845DC9E91. Most Wi-Fi products ship with security turned off.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 WEP Setup Changing the Wireless Security Settings 1. Select “WEP” from the drop-down menu. 2. Select “WEP Mode” of 64-bit or 128-bit. 3. After selecting your WEP mode, you can enter your key by typing in the hex key manually. Your Router is equipped with WPA/WPA2, the latest wireless security standard. It also supports the legacy security standard, WEP. By default, wireless security is disabled.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 WPA Setup Setting WPA/WPA2-PSK (no server) Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this User Manual’s publication, a security patch download is available free from Microsoft. This patch works only with the Windows XP operating system.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Wireless Range Extension and Bridging What is a Wireless Bridge? PLEASE BE SURE TO FOLLOW THE STEPS BELOW CAREFULLY. A wireless bridge is actually an operation “mode” you can use to extend the range of your wireless network, or add an extension of your network in another area of your office or home without running cables. 1. Set your access point to the same channel as the Router.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6. You will see the Router’s user interface in the browser window. Click “Wireless Bridge” (2) on the left-hand side of the screen. You will see the following screen. 7. Check the box that says, “Enable ONLY specific Access Points to connect” (1). 8. In the field named “AP1” (3), type in the MAC address of your secondary access point. When you have typed in the address, click “Apply Changes”. (1) Bridging is now set up.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Firewall Virtual Servers Your Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks including: • IP Spoofing • Land Attack • Ping of Death (PoD) • Denial of Service (DoS) • IP with zero length • Smurf Attack • TCP Null Scan • SYN flood • UDP flooding • Tear Drop Attack • ICMP defect • RIP defect • Fragment flooding Virtual servers allo
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Choosing an Application Manually Entering Settings into the Virtual Server Select your application from the drop-down list. Click “Add”. The settings will be transferred to the next available space in the screen. Click “Apply Changes” to save the setting for that application. To remove an application, select the number of the row that you want to remove, then click “Clear”.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Client IP Filters Access Control The Router can be configured to restrict access to the Internet, email, or other network services at specific days and times. Restriction can be set for a single computer, a range of computers, or multiple computers. Access control allows users to define the outgoing traffic permitted or denied access through the WAN interface. The default is to permit all outgoing traffic.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 URL Blocking Schedule Rule To configure the URL-blocking feature, specify the websites (www. somesite.com) and or keywords you want to filter on your network. Click “Apply Changes” to activate the change. To complete this configuration, you will need to create or modify an access rule in the “Client IP filters” section. To modify an existing rule, click the “Edit” option next to the rule you want to modify.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Setting MAC-Address Filtering The MAC-address filter is a powerful security feature that allows you to specify which computers are allowed on the network. Any computer attempting to access the network that is not specified in the filter list will be denied access. When you enable this feature, you must enter the MAC address of each client (computer) on your network to allow network access to each.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 DMZ (Demilitarized Zone) Blocking an ICMP Ping If you have a client PC that cannot run an Internet application properly from behind the firewall, you can open the client up to unrestricted 2-way Internet access. This may be necessary if the NAT feature is causing problems with an application such as a game or videoconferencing application. Use this feature on a temporary basis.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Utilities The “Utilities” screen lets you manage different parameters of the Router and perform certain administrative functions. Restart Router Restore Factory Defaults At times it may be necessary to restart or reboot the Router if it begins working improperly. Restarting or rebooting the Router will NOT delete any of your configuration settings.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Saving/Backing up Current Settings You can save your current configuration by using this feature. Saving your configuration will allow you to restore it later if your settings are lost or changed. It is recommended that you back up your current configuration before performing a firmware update. 1. 2. Click “Save”. A window called “File Download” will open. Click “Save”.
Manually Configuring your Router Table of Contents 3. sections 1 2 3 4 6 7 8 9 10 Restore Previous Settings When the save is complete, you will see the window below. Click “Close”. The configuration is now saved. G Wireless Modem Router 5 This option will allow you to restore a previously saved configuration. 49 1. Click “Browse”. A window will open that allows you to select the location of the configuration file. Locate the configuration file, “config.bin”, and double-click on it. 2.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Updating Firmware Checking for a New Version of Firmware From time to time, Belkin may release new versions of the Router’s firmware. Firmware updates contain feature improvements and fixes to problems that may have existed. When Belkin releases new firmware, you can download the firmware from the Belkin website and update your Router’s firmware to the latest version.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Downloading a New Version of Firmware If you click the “Check Firmware” button and a new version of firmware is available, you will see a screen similar to the one below. 1. To download the new version of firmware, click “Download”. 2. A window will open that allows you to select the location where you want to save the firmware file. Select a location.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Updating the Router’s Firmware 1. In the “Firmware Update” page, click “Browse” (2). A window will open that allows you to select the location of the firmware update file. 2. Browse to the firmware file you downloaded. Select the file by double-clicking on the file name. 3. The “Update Firmware” box will now display the location and name of the firmware file you just selected. Click “Update”. 4.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 System Settings Setting the Time and Time Zone The “System Settings” page is where you can enter a new administrator password, set the time zone, enable remote management, and turn on and off the UPnP function of the Router. The Router keeps time by connecting to a Simple Network Time Protocol (SNTP) server. This allows the Router to synchronize the system clock to the global Internet.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Enabling Remote Management Before you enable this advanced feature of your Belkin Router, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Remote management allows you to make changes to your Router’s settings from anywhere on the Internet. Before you enable this function, it is STRONGLY RECOMMENDED that you set your administrator password.
Manually Configuring your Router Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Enabling/Disabling Network Address Translation (NAT) Enabling/Disabling Auto Firmware Update Note: This advanced feature should be employed by advanced users only. Before enabling this function, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. NAT is the method by which the Router shares the single IP address assigned by your ISP with the other computers on your network.
Manually Configuring Network Adapters Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Setting up your Computers In order for your computer to properly communicate with your Router, you will need to change your computer’s “TCP/IP/Ethernet” settings to “Obtain an IP address automatically/Using DHCP”. This is normally the default setting in most home computers. You can set up the computer that is connected to the ADSL modem FIRST using these steps.
Manually Configuring Network Adapters Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Windows 98SE or Me 1. Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu. 2. Select “TCP/IP -> settings” for your installed network adapter. You will see the following window. G Wireless Modem Router (1) (2) 3. If “Specify an IP address” is selected, your Router will need to be set up for a static IP connection type.
Manually Configuring Network Adapters Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Mac OS up to 9.x In order for your computer to properly communicate with your Router, you will need to change your Mac computer’s TCP/IP settings to DHCP. 1. Pull down the Apple menu. Select “Control Panels” and select “TCP/IP”. 2. You will see the TCP/IP control panel. Select “Ethernet Built-In” or “Ethernet” in the “Connect via:” drop-down menu (1). 4.
Manually Configuring Network Adapters Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Mac OS X 3. 1. Click on the “System Preferences” icon. 2. Select “Network” (1) from the “System Preferences” menu. Select “Built-in Ethernet” (2) next to “Show” in the “Network” menu.
Manually Configuring Network Adapters Table of Contents 4. sections 1 2 3 4 Select the “TCP/IP” tab (3). Next to “Configure” (4), you should see “Manually” or “Using DHCP”. If you do not, check the PPPoE tab (5) to make sure that “Connect using PPPoE” is NOT selected. If it is, you will need to configure your Router for a PPPoE connection type using your user name and password. 5 6 7 8 9 10 5. If “Manually” is selected, your Router will need to be set up for a static IP connection type.
Recommended Web Browser Settings Table of Contents sections 1 2 3 4 5 6 7 8 9 In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the Web-Based Advanced User Interface, then change your browser’s settings to the recommended settings in this section. Microsoft Internet Explorer 4.0 or Higher 1. 2. Start your web browser. Select “Tools” then “Internet Options”.
Recommended Web Browser Settings Table of Contents sections 1 2 3 4 Netscape® Navigator ® 4.0 or Higher 1. Start Netscape. Click on “Edit”, then “Preferences”. 2. In the “Preferences” window, click on “Advanced”, then select “Proxies”. In the “Proxies” window, select “Direct connection to the Internet”.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 Problem: Problem: The ADSL LED is not on. My connection type is static IP address. I cannot connect to the Internet. Solution: 1. Check the connection between the Router and ADSL line. Make sure the cable from the ADSL line is connected to the port on the Router labeled “DSL Line”. 2. Make sure the Router has power. The panel should be illuminated.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: Problem: My wireless PC cannot connect to the Router. I can’t connect to the Internet wirelessly. Solution: Solution: 1. Make sure the wireless PC has the same SSID settings as the Router, and you have the same security settings on the clients such as WPA or WEP encryption. If you are unable to connect to the Internet from a wireless computer, please check the following items: 2.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: Problem: I can’t connect to the Internet wirelessly, but my network name is listed. I can’t connect to the Internet wirelessly, and my network name is not listed. Solution: Solution: If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly: 1. Click on the correct network name in the “Available Networks” list.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: My wireless network performance is inconsistent. Data transfer is sometimes slow. Signal strength is poor. Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection. Solution: Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: How do I extend the range of my wireless network? Solution: Belkin recommends using one of the following products to extend wireless network coverage throughout large homes or offices: • • Wireless Access Point: A wireless access point can effectively double the coverage area of your wireless network.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin Router or Belkin Access Point. Solution: 1. Log into your Wireless Router or Access Point. 6. 2. Open your web browser and type in the IP address of the Wireless Router or Access Point. (The Router default is 192.168.2.1, the 802.11g Access Point is 192.168.2.254.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin Wireless Card. Solution: The Wireless Card must use the same key as the Wireless Router or Access Point. For instance, if your Wireless Router or Access Point uses the key 00112233445566778899AABBCC, then the Wireless Card must be set to the exact same key. 1.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: Problem: Do Belkin products support WPA? I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Router or Belkin Access Point for a home network. Solution: Solution: Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this FAQ publication, a security patch download is available, for free, from Microsoft.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Router or Belkin Access Point for a business. Solution: If your network uses a radius server to distribute keys to the clients, use this setting. This is typically used in a business environment. 1. From the “Security Mode” drop-down menu, select “WPA (with server)”. 2. For “Encryption Technique”, select “TKIP” or “AES”.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Card for a home network. Solution: Clients must use the same key that the wireless router or access point uses. For instance if the key is “Smith Family Network Key” in the wireless router or access point, the clients must also use that same key. 1.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Problem: Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Card for a business. I am having difficulty setting up Wi-Fi Protected Access (WPA) security and I am NOT using a Belkin Wireless Card for a home network. Solution: Solution: 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network” screen. 2.
Troubleshooting Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Enabling WPA-PSK (no server) 1. Under Windows XP, click “Start > Control Panel > Network Connections”. 2. Right-clicking on the “Wireless Networks” tab will display the following screen. Ensure the “Use Windows to configure my wireless network settings” box is checked. 3. Under the “Wireless Networks” tab, click the “Configure” button. 4. For a home or small business user, select “WPA-PSK” under “Network Administration”.
Troubleshooting sections Table of Contents 1 2 3 4 6 7 8 9 Technical-Support Information Belkin Wireless Comparison Chart Wireless Technology G G Plus MIMO N MIMO N1 MIMO (802.11g) (802.11g with MIMO MRC) (draft 802.11n with MIMO) (draft 802.11n with MIMO) Speed* Up to 54Mbps* Up to 54Mbps* Up to 300Mbps* Up to 300Mbps* Frequency Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.
Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Appendix A: Glossary IP Address DNS The “IP address” is the internal IP address of the Router. To access the advanced setup interface, type this IP address into the address bar of your browser. This address can be changed if needed. To change the IP address, type in the new IP address and click “Apply Changes”. The IP address you choose should be a non-routable IP.
Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 PPPoE PPPoA Most ADSL providers use PPPoE as the connection type. If you use an ADSL modem to connect to the Internet, your ISP may use PPPoE to log you into the service. Enter the PPPoA information in the provided spaces, and click “Next”. Click “Apply” to activate your settings. Your connection type is PPPoE if: 1. Your ISP gave you a user name and password which is required to connect to the Internet. 2.
Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Channel and SSID Encryption To change the channel of operation of the Router, select the desired channel from the drop-down menu and select your channel. Click “Apply Changes” to save the setting. You can also change the SSID. The SSID is the equivalent to the wireless network’s name. You can make the SSID anything you want to. If there are other wireless networks in your area, you should give your wireless network a unique name.
Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Virtual Servers URL Blocking This function will allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your Router to your internal network. Since your internal computers are protected by a firewall, machines from the Internet cannot get to them because they cannot be “seen”.
Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 DMZ Administrator Password If you have a client PC that cannot run an Internet application properly from behind the firewall, you can open the client up to unrestricted two-way Internet access. This may be necessary if the NAT feature is causing problems with an application such as a game or video conferencing application. Use this feature on a temporary basis. The computer in the DMZ is not protected from hacker attacks.
Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Time and Time Zone UPnP The Router keeps time by connecting to a Simple Network Time Protocol (SNTP) server. This allows the Router to synchronize the system clock to the global Internet. The synchronized clock in the Router is used to record the security log and control client filtering. Select the time zone that you reside in.
Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Appendix B: Important Factors for Placement and Setup Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help. 1. Wireless Router (or Access Point) Placement 2.
Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 3. Cordless Phones 4. Choose the “Quietest” Channel for your Wireless Network If the performance of your wireless network is impaired after attending to the above issues, and you have a cordless phone: In locations where homes or offices are close together, such as apar™ ent buildings or office complexes, there may be wireless networks nearby that can conflict with yours.
Appendixes Table of Contents sections 1 2 3 4 5 6 7 8 9 10 5. Secure Connections, VPNs, and AOL Secure connections can be interrupted by a computer’s power management setting, which causes it to “go to sleep.” The simplest solution to avoid this is to simply reconnect by rerunning the VPN or AOL software, or by re-logging into the secure website. Secure connections typically require a user name and password, and are used where security is important.
Information Table of Contents sections 1 2 3 4 5 6 7 8 9 10 FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY Federal Communications Commission Notice We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the product, This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Information Table of Contents sections 1 2 3 4 5 6 7 Technical Support You can find technical-support information on our website, www.belkin.com, by navigating to the tech-support section. If you want to contact technical support by phone, please call the number you need from the list below*: *Local rates apply. Country Number Internet Address Austria 0820 200766 http://www.belkin.com/uk/networking/ Belgium 07 07 00 073 http://www.belkin.
Information Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Modifications Europe-European Union Notice The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin International, Inc., may void the user’s authority to operate the equipment. Radio products with the CE 0682 or CE alert marking comply with the R&TTE Directive (1995/5/EC) issued by the Commission of the European Community.
Information Table of Contents sections 1 2 3 4 EU DECLARATION OF CONFORMITY ýesky [Czech] [Belkin Ltd] tímto prohlašuje, že tento [F5D7634-4] je ve shodČ se základními požadavky a dalšími pĜíslušnými ustanoveními smČrnice 1999/5/ES. Dansk [Danish] Undertegnede [Belkin Ltd] erklærer herved, at følgende udstyr [F5D7634-4] overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Information Table of Contents sections 1 2 3 4 5 6 7 8 9 10 Belkin International, Inc., Limited Lifetime Product Warranty What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with.
Information Table of Contents sections 1 2 3 4 5 6 7 8 9 10 How state law relates to the warranty. THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. Belkin reserves the right to review the damaged Belkin product.
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