User manual

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43
Troubleshooting
43
If your Belkin Wireless Router’s lights do not have the above
characteristics, please contact Belkin technical support.
If you are not using a Belkin Wireless Router, consult that router
manufacturer’s user guide.
2. Open your wireless utility software by clicking on the icon in the
system tray at the bottom right-hand corner of the screen. If
you’re using a Belkin wireless adapter, the tray icon should look
like this (the icon may be red or green):
3. The exact window that opens will vary depending on the model
of wireless card you have; however, any of the utilities should
have a list of Available Networks—those wireless networks it can
connect to.
Does the name of your wireless network appear in the results?
Yes, my network name is listed – go to the troubleshooting solution
titled “I can’t connect to the Internet wirelessly, but my network name
is listed”.
No, my network name is not listed - go to the troubleshooting
solution titled “I can’t connect to the Internet wirelessly, and my
network name is not listed”
I can’t connect to the Internet wirelessly, but my network name is
listed
If the name of your network is listed in the “Available Networks” list,
please follow the steps below to connect wirelessly:
1. Click on the correct network name in the “Available Networks”
list.
2. If the network has security (encryption) enabled, you will need to
enter the network key. For more information regarding security,
see the page entitled “Setting Up Wireless Security”.
3. Within a few seconds, the tray icon in the lower left-hand
corner of your screen should turn green, indicating a successful
connection to the network.