Information

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EMEA
So that we can help you, you will need to give us some information when you contact us:
• your product model, hardware revision and serial number;
• the name of your Internet Service Provider (ISP); and
• proof that you purchased the product, with the date of the purchase shown and place where it was purchased. WE WILL
ALWAYS NEED A DATED PROOF OF ORIGINAL PURCHASE TO PROCESS WARRANTY CLAIMS.
Sometimes we will need you to send the product back to us so that we can replace it. If we ask you to return your product to
us by post, you will be given a Return Materials Authorization (RMA) number and we’ll tell you where to send the product. Once
the RMA is approved, we will send you a pre-paid shipping label to return your product. You will need to make sure the product
is properly packaged and shipped using the pre-paid shipping label provided. We need to identify your product when it reaches
us, so you’ll need to include the RMA number AND a copy of your dated proof of original purchase (please keep the original).
What happens when I return my product?
Defective products covered by this warranty will be replaced and returned to you without charge with the same product or an
equivalent product of equal or greater value, or Belkin will provide you with a refund of the purchase price of the product, minus
any rebates and discounts. The remedy offered will be determined by Belkin in its discretion.
Belkin may need to delete all or part of your data to repair or replace your product. Belkin may also install software updates
as part of warranty service. PLEASE MAKE SURE THAT YOU BACK UP ALL OF YOUR DATA ON THE PRODUCT BEFORE
SENDING IT IN FOR REPAIR OR REPLACEMENT. BELKIN IS NOT RESPONSIBLE FOR ANY LOSS OF DATA OR SOFTWARE
DURING WARRANTY SERVICE UNLESS THIS LOSS OF DATA OR SOFTWARE IS DIRECTLY CAUSED BY BELKIN.
Repairs and replacements not covered under warranty or your rights under consumer law may be refused by the place you
purchased the product, or may be subject to charge.
Technical support
This warranty is not a service or support contract. Details on our technical support offerings and policies (including any
applicable fees) can be found at http://www.belkin.com/support or http://support.linksys.com.
Belkin provides many different options to support you. Please click on or go to the appropriate website below for more details.
Please make sure to change to your local country if necessary.
Belkin and WeMo Products: http://support.belkin.com
Linksys Products: http://support.linksys.com
Along with the Limited Warranty, Belkin provides Complimentary Assisted Technical Support for the Warranty Period to get
your hardware up and running. Complimentary Assisted Technical Support includes technical support (by phone) and live chat
(through your computer), though whether Complimentary Assisted Technical Support is provided by phone and/or through your
computer varies by country. Please visit our websites (indicated above) in your local area for details..
For additional support beyond the Complimentary Assisted Technical Support period or for assistance on advanced features
beyond basic support, please contact our Technical Support team to learn more about how we can help you get the most
out of your product. Please note that you may be assessed a fee to speak with our technician if you contact us outside the
Complimentary Assisted Technical Support period and calls may be subject to charge.
Additional information on some of our Support Offerings can be found at:
Linksys Networking Products – http://www.linksys.com/us/premium-support/
Belkin Networking Products – http://www.belkin.com/us/belkin-premium-support/
Please Note: Some of these offerings may not be offered in your country