Information

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ASIA
What do I need to do?
You will need to contact Technical Support for your region at the links above. So that we can help you, you will need to give us
some information when you contact us:
• your product model, hardware revision and serial number;
• the name of your Internet Service Provider (ISP);
• the name and place from which you purchased the product; and
• proof that you purchased the product, with the date of the purchase shown and place where it was purchased. WE WILL
ALWAYS NEED A DATED PROOF OF ORIGINAL PURCHASE TO PROCESS WARRANTY CLAIMS.
Sometimes we will need you to send the product back to us so that we can fix or replace it. If we ask you to return your product
to us by post, you will be given a Return Materials Authorization (RMA) number and we’ll tell you where to send the product.
You will need to make sure the product is properly packaged and shipped. You will be responsible for the costs of returning your
product to us. However, if you are a consumer in the People’s Republic of China, the preceding sentence does not apply to you.
We need to identify your product when it reaches us, so you’ll need to include the RMA number AND a copy of your dated proof
of original purchase (please keep the original) with the returned product. We also recommend that you send the package by
registered and insured mail or by overnight courier to protect the package while it is in transit. In certain countries, we may ask
you to return defective product to the place where you purchased it.
What happens when I return my product?
Defective products covered by this warranty will be repaired or replaced without charge, or Belkin will provide you with a refund
of the purchase price of the product, minus any rebates and discounts. The remedy offered will be determined by Belkin in its
sole discretion.
We can only ship replacement or repaired products to locations in the country where the original product was purchased.
Belkin may need to delete all or part of your data to repair or replace your product. Belkin may also install software updates
as part of warranty service. PLEASE MAKE SURE THAT YOU BACK UP ALL OF YOUR DATA ON THE PRODUCT BEFORE
SENDING IT IN FOR REPAIR OR REPLACEMENT. BELKIN IS NOT RESPONSIBLE FOR ANY LOSS OF DATA OR SOFTWARE
DURING WARRANTY SERVICE.
Repairs or replacements not covered under warranty or your rights under consumer law may be refused by your place of
purchase, or may be subject to charge.
Technical support
This warranty is not a service or support contract. Details on our technical support offerings and policies (including any
applicable fees) can be found at http://www.belkin.com/support or http://support.linksys.com.
Belkin provides many different options to support you. Please click on or go to the appropriate website below for more details.
Please make sure to change to your local country if necessary.
Belkin and WeMo Products: http://www.belkin.com/support
Linksys Products: http://support.linksys.com
Along with the Limited Warranty, Belkin provides Complimentary Assisted Technical Support for the Warranty Period to get
your hardware up and running. Complimentary Assisted Technical Support includes technical support (by phone) and live chat
(through your computer). At this time, live chat is only available in certain countries. Please visit our websites (indicated above)
in your local area for details.
For additional support beyond the Complimentary Assisted Technical Support period or for assistance on advanced features
beyond basic support, please contact our Technical Support team to learn more about how we can help you get the most
out of your product. Please note that you may be assessed a fee to speak with our technician if you contact us outside the
Complimentary Assisted Technical Support period.
Telephone support may not be available where you live and may be subject to charge.