User manual

18
Troubleshooting
Mouse
Problem:
The computer does not detect my mouse, or my mouse does not work
when I switch computers or reboot.
Solution:
• Check that the mouse you are using is connected properly to
the Switch.
• Check that the USB cable between the Switch and the computer is
completely connected.
• Try connecting to a different USB port on the computer.
• Make sure the mouse works when directly plugged into the computer
(the HID USB driver is installed on the computer). Rebooting may be
necessary when trying this.
• If you are using a mouse driver that was included with your mouse,
uninstall it and install the standard Microsoft mouse driver.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Try a different mouse.